Accountants and Auditors

**Why Wells Fargo**

**Are you looking for more? Find it here.** At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed.

We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place.

Living the Well Life (https://www.wellsfargojobs.com/en/well-life/) means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us!

**About this role:**

The Wells Fargo Chief Technology Office (CTO) is seeking a Senior Lead Control Management Officer to serve as an important member of the Technology, SDI, GTM Control Management organization.

As a Senior Lead Control Management Officer supporting CTO, you will play a critical role in ensuring that technology infrastructure engineering and operations risks are identified, assessed, and managed. You will work closely with the IT Service Mgmt. & Operations and Technology Resiliency Domain teams, as well as the Cloud, Secure Network Service, Data Center & Hosting Platforms, and Mainframe Enabling Technology teams to influence and ensure control modernization is embedded within broader transformational efforts in progress.

This involves design and implementation of automated controls and monitoring routines. You will also work with other control management, risk management, and compliance functions to ensure a coordinated broader control structure and supporting programs which align with regulatory requirements and industry best practices.

**In this role, you will:**

+ Act as an advisor to more experienced leaders in developing risk mitigation strategies for complex and highly integrated business specific risk across different business lines

+ Monitor, measure, evaluate, and report impact of decisions and business controls to the relevant business group and enterprise function

+ Lead the strategy and resolution of highly complex current and emerging risks requiring in depth evaluation across multiple areas or the enterprise, as well as good understanding of financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, and business process management

+ Provide vision, direction, and expertise to more experienced leaders on implementing innovative and significant business solutions for highly complex risks associated with business operations

+ Lead and mentor Control Management project or virtual teams

+ Engage with all levels of roles across the business group, and serve as an experienced advisor in designing and implementing risk mitigation strategies, business processes, and controls that mitigate risks and address regulatory requirements

**Required Qualifications:**

+ 7+ years of Risk Management or Financial Services Industry experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education.

**Desired Qualifications:**

+ **Technology Infrastructure & Risk Expertise** – Strong understanding of infrastructure engineering, operations, and technology risk management principles.

+ **System Review & Automation** – Experience conducting system implementation reviews, assessing tool maturity, and designing automated controls.

+ **Control Framework Knowledge** – Familiarity with frameworks like NIST, COBIT, ITIL, and regulatory compliance standards.

+ **Cloud & Application Controls** – Understanding of cloud computing controls and infrastructure-level application development safeguards.

+ **Cross-Functional Collaboration** – Ability to work effectively with developers, risk teams, and compliance stakeholders.

+ **Analytical & Communication Skills** – Strong problem-solving, analytical thinking, and clear communication abilities.

+ **Risk Program Execution** – Skilled in executing risk programs such as RCSA, ERIA, and Issues Management.

+ **Risk Identification & Escalation** – Ability to identify risks, raise issues confidently, and escalate appropriately.

+ **Control Design & Measurement** – Proven ability to design controls and systems for measuring risk and control effectiveness.

+ **Enterprise Risk Framework Knowledge** – Broad understanding of risk identification, appetite, governance, and analytics.

+ **Stakeholder Engagement** – Strong interpersonal and influencing skills to manage relationships across risk and business units.

+ **Consensus-Driven Problem Solving** – Skilled at stakeholder analysis, needs assessment, and collaborative decision-making.

+ **Action-Oriented Implementation** – Capable of implementing solutions through action plans, procedures, and change management.

+ **Emerging Tech Awareness** – Understands the impact of technologies like automation and machine learning on controls.

+ **Enterprise-Wide Program Experience** – Experience working across organizations on major policy and risk program implementations.

+ **Educational Background** – bachelor’s degree; advanced degree preferred.

**Job Expectations:**

+ Ability to travel up to 10% of the time.

+ Ability to work on site per Wells Fargo's standard operating model in one of the listed locations.

+ This position is not eligible for Visa sponsorship.

**Posting Locations:**

+ Iselin, NJ

+ Charlotte, NC

+ Dallas, TX

+ Irving, TX

+ Des Moines, IA

+ Minneapolis, MN

+ Phoenix/Chandler, AZ

+ San Antonio, TX

The Control Management Functions adhere to a location strategy; therefore, your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to self-relocation within an agreed upon timeframe.

**Pay Range**

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$144,400.00 - $300,000.00

**Benefits**

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

**Posting End Date:**

24 Jun 2025

***** **_Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-463686

**Why Wells Fargo**

**Are you looking for more? Find it here.** At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed.

We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place.

Living the Well Life (https://www.wellsfargojobs.com/en/well-life/) means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us!

**About this role:**

The Wells Fargo Chief Technology Office (CTO) is seeking a Senior Lead Control Management Officer to serve as an important member of the Technology, SDI, GTM Control Management organization.

As a Senior Lead Control Management Officer supporting CTO, you will play a critical role in ensuring that technology infrastructure engineering and operations risks are identified, assessed, and managed. You will work closely with the IT Service Mgmt. & Operations and Technology Resiliency Domain teams, as well as the Cloud, Secure Network Service, Data Center & Hosting Platforms, and Mainframe Enabling Technology teams to influence and ensure control modernization is embedded within broader transformational efforts in progress.

This involves design and implementation of automated controls and monitoring routines. You will also work with other control management, risk management, and compliance functions to ensure a coordinated broader control structure and supporting programs which align with regulatory requirements and industry best practices.

**In this role, you will:**

+ Act as an advisor to more experienced leaders in developing risk mitigation strategies for complex and highly integrated business specific risk across different business lines

+ Monitor, measure, evaluate, and report impact of decisions and business controls to the relevant business group and enterprise function

+ Lead the strategy and resolution of highly complex current and emerging risks requiring in depth evaluation across multiple areas or the enterprise, as well as good understanding of financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, and business process management

+ Provide vision, direction, and expertise to more experienced leaders on implementing innovative and significant business solutions for highly complex risks associated with business operations

+ Lead and mentor Control Management project or virtual teams

+ Engage with all levels of roles across the business group, and serve as an experienced advisor in designing and implementing risk mitigation strategies, business processes, and controls that mitigate risks and address regulatory requirements

**Required Qualifications:**

+ 7+ years of Risk Management or Financial Services Industry experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education.

**Desired Qualifications:**

+ **Technology Infrastructure & Risk Expertise** – Strong understanding of infrastructure engineering, operations, and technology risk management principles.

+ **System Review & Automation** – Experience conducting system implementation reviews, assessing tool maturity, and designing automated controls.

+ **Control Framework Knowledge** – Familiarity with frameworks like NIST, COBIT, ITIL, and regulatory compliance standards.

+ **Cloud & Application Controls** – Understanding of cloud computing controls and infrastructure-level application development safeguards.

+ **Cross-Functional Collaboration** – Ability to work effectively with developers, risk teams, and compliance stakeholders.

+ **Analytical & Communication Skills** – Strong problem-solving, analytical thinking, and clear communication abilities.

+ **Risk Program Execution** – Skilled in executing risk programs such as RCSA, ERIA, and Issues Management.

+ **Risk Identification & Escalation** – Ability to identify risks, raise issues confidently, and escalate appropriately.

+ **Control Design & Measurement** – Proven ability to design controls and systems for measuring risk and control effectiveness.

+ **Enterprise Risk Framework Knowledge** – Broad understanding of risk identification, appetite, governance, and analytics.

+ **Stakeholder Engagement** – Strong interpersonal and influencing skills to manage relationships across risk and business units.

+ **Consensus-Driven Problem Solving** – Skilled at stakeholder analysis, needs assessment, and collaborative decision-making.

+ **Action-Oriented Implementation** – Capable of implementing solutions through action plans, procedures, and change management.

+ **Emerging Tech Awareness** – Understands the impact of technologies like automation and machine learning on controls.

+ **Enterprise-Wide Program Experience** – Experience working across organizations on major policy and risk program implementations.

+ **Educational Background** – bachelor’s degree; advanced degree preferred.

**Job Expectations:**

+ Ability to travel up to 10% of the time.

+ Ability to work on site per Wells Fargo's standard operating model in one of the listed locations.

+ This position is not eligible for Visa sponsorship.

**Posting Locations:**

+ Iselin, NJ

+ Charlotte, NC

+ Dallas, TX

+ Irving, TX

+ Des Moines, IA

+ Minneapolis, MN

+ Phoenix/Chandler, AZ

+ San Antonio, TX

The Control Management Functions adhere to a location strategy; therefore, your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to self-relocation within an agreed upon timeframe.

**Pay Range**

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$144,400.00 - $300,000.00

**Benefits**

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

**Posting End Date:**

24 Jun 2025

***** **_Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-463686

**Why USAA?**

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

**The Opportunity**

Our first line of defense (FLOD) Bank Issue Validation (BIV) team is currently seeking a Business Risk & Control Advisor (BRCA) Senior to join our dynamic group. There are a total of three FLOD BIV Teams. Our team supports consumer lending, credit card services, deposits, and technology, data, & transformation areas. We are pivotal in ensuring risk mitigation and regulatory compliance for issue closure. While primarily focused on our designated areas, we also flexibly engage in validations across other domains to address critical/high priorities.

Each validator manages 3-4 validations concurrently, leveraging the expertise of our diverse team structure which includes a Director, three BRCA Leads, five BRCA Seniors, and two BRCA Advisor I, alongside the new position we aim to fill. This role offers an opportunity to contribute to critical risk management initiatives to reduce risk and strengthen our overall control environment.

This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Handles risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

Relocation assistance is **not** available for this position.

**What you'll do:**

+ Handle and drive solutions for stronger controls, and in support of risk and/or regulatory compliance related initiatives which may include: oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.

+ Perform ongoing supervision and oversight of business controls and shares knowledge with team members to evaluate the effectiveness of established business controls.

+ Responsible for risk data analysis, report preparation and trend analysis, using business intelligence tools.

+ Anticipate business needs and proactively identify opportunities to improve and strengthen the control environment through actionable insights.

+ Assist with translating control deficiencies into action plans and provides recommendations to enhance governance practices in alignment with frameworks.

+ Partner with team members to drive improvement efforts to correct or prevent unfavorable trends and assess the impacts.

+ Lead project team through concept, planning, execution, and implementation phases for effective and timely risk remediation.

+ Advise senior management on the status of their control environment related to risk identification and control weaknesses. Identify critical areas to monitor and calls out issues and findings to appropriate partners.

+ Develop and maintain processes, procedures and tools for managing exception alerts as they occur, including monitoring of resulting exception cases.

+ Provide control oversight to ensure compliance with laws and regulations.

+ Serve as a primary resource to team members.

+ Ensures risks associated with business activities are identified, measured, and controlled in accordance with policies and procedures.

**What you have:**

+ Bachelor’s degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ Minimum 6 years' experience supporting risk-related, compliance related, or business control design activities; OR 6 years' experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years' of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 2 years' experience supporting risk-related, and/or compliance-related, or business control design activities.

+ Knowledge of federal laws, rules, regulations, and applicable guidance to area supported for example: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA.

**What sets you apart:**

+ Experience with Control Testing and/or Issue Management

+ Experience with Automated Control Testing (e.g. robotic process automation validation, IT solution, and controls tied to Tableau Dashboards)

+ Experience with Issue Validation

+ Experience with Remediation Advisory and/or Validation

+ Experience with Fair Credit Reporting Act Regulations

+ US military experience through military service or a military spouse/domestic partner

**Compensation range:** The salary range for this position is: $103,450.00 - $197,730.00 **.**

**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

The **Branch Quality Control Analyst** is responsible for performing independent, quality control reviews of retail branch locations to identify operational and compliance risk within the retail branch. This associate works closely with the Compliance and Oversight Program Manager and reports to the Director of Compliance & Oversight for Consumer Banking.

The Compliance & Oversight team is comprised of a group of associates that are very hard working and are passionate about protecting the bank while providing support to our branches. At UMB, we want to be everything to our clients and the Compliance and Oversight Specialist team does just that by ensuring UMB’s consumer operations function seamlessly and in a way that protects our client’s financial needs.

**_How you’ll spend your time:_**

+ Ensuring each review includes, at a minimum: an assessment of branch documentation, certification of cash on hand at the branch, observation of associate behavior and interviews with branch associates to assess the associate’s understanding of applicable regulatory requirements.

+ Issuing a summary memorandum of each retail branch quality control review performed, including an overall risk rating articulating the level of risk observed in the branch review.

+ Maintaining an ongoing risk rating guide accurately depicting the amount of risk within each retail branch.

+ Assisting in operations related projects, as needed.

+ Cultivate working partnerships with the Consumer Operations teammates and the Consumer Delivery Team.

+ Collaborate with partners and support Consumer Banking to respond to requests from and timely resolve issues identified by regulatory bodies, internal audits or compliance engagements, or self-assessments.

+ Evaluate operational documentation for monthly operational reporting of branch performance.

+ Act as a supportive resource regarding Consumer Banking operations matters.

+ Support Director of Compliance & Oversight in the aggregation and communication of Compliance & Oversight activities including data aggregation, analysis, and reporting.

**_We’re excited to talk with you if:_**

+ 5-7 years of branch / bank operations experience.

+ High school diploma or equivalent.

+ Must live within a major metropolitan area of the UMB footprint.

+ Have the ability to work independently with minimal supervision.

+ Have the ability to build relationships and inspire trust across the organization.

+ Have the ability to present and convey information in a way that is easily understandable to associates at varying levels within the organization.

+ Have the proficient writing ability and strong experience with Microsoft Suite software and related banking applications.

+ Ability to travel up to 75% of a scheduled work week.

**Compensation Range:**

$44,790.00 - $86,510.00

_The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information._

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

**Are you ready to be part of something more?**

You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

_UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ _talentacquisition@umb.com_ _to let us know the nature of your request._

_If you are a California resident, please visit our_ Privacy Notice for California Job Candidates (https://p1.aprimocdn.net/umb/cdbf5f22-8f7a-43b9-bd03-b09f014a39c3/Privacy\_Notice\_for\_California\_Candidates\_Original\_file.pdf) _to understand how we collect and use your personal information when you apply for employment with UMB._

**_Who we are_**

We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed.

Learn more about UMB's vision (https://p1.aprimocdn.net/umb/8cf58ce2-e9d6-4621-b60a-b09f01638943/UMB\_Tuce\_Book\_Original\_file.pdf)

Check out the road to a career at UMB

At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

**What’s in it for you:**

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

**Thrive at work and at home:**

· **Benefits** kick in on **DAY ONE** for you _and_ your family, including health insurance and holistic wellness programs that include generous incentives – **WE DARE TO CARE** !

· **Family building benefits** include fertility coverage and adoption/surrogacy assistance.

· **401K** **match** up to 6%, plus an additional 2% core contribution = up to **8%** company contribution.

· **Paid time off,** including in support of **volunteer** and **parental leave** needs.

· Educational and training opportunities through company programs along with **tuition assistance** and **student debt support** .

· Learn more about our benefits here (https://careers.tranetechnologies.com/global/en/benefits) !

**Where is the work:**

**Virtual:** This is a remote position, requiring a reliable internet connection and a suitable workspace.

+ Occasional travel may be required for training or team meetings.

**What you will do:**

In this role you will:

+ Provide on-demand and scheduled remote technical support services for Key Accounts customers in a technical service environment.

+ Perform remote Building Automation System (BAS) diagnostics, troubleshooting, programming, maintenance, and equipment startup support.

+ Remotely inspect and evaluate BAS, HVAC, and chiller systems, delivering detailed reports on system operation and issue identification.

+ Communicate via telephone, instant messaging, and email with onsite Trane and third-party BAS and mechanical technicians, customers, customer representatives, and Trane internal teams.

+ Participate in technical and strategic account reviews with internal stakeholders.

+ Identify parts needed for repairs and coordinate with relevant teams for procurement.

**What you will bring:**

+ Solid understanding and hands-on service or installation experience with Trane HVAC systems and advanced Trane BAS controls.

+ Proficiency in performing remote BAS diagnostics, troubleshooting, programming, and maintenance.

+ Expertise in TGE, TGP, and TGP2 ( **internal graphics/programming systems** ) abilities and application guides.

+ Advanced systems knowledge and proficiency in using digital tools.

+ Knowledge of networking, communication protocols, security, and basics of Ensemble, SQL Database, diagnostics, and troubleshooting.

+ Self-driven with the ability to effectively prioritize work in a queue.

+ Strong verbal and written communication skills, with the ability to clearly and effectively communicate with individuals across various controls and mechanical skill levels, from laypersons to highly skilled technicians.

+ Excellent process adherence and documentation skills for completing job paperwork, including time, progress, and cost data.

+ Ability to effectively function in a remote team environment, provide coaching and support for others as necessary, provide and accept constructive feedback, and a willingness to help others and grow by taking on new challenges.

+ A growth mindset to stay current on new products and identify and recommend system enhancements.

+ Flexibility to work overtime/weekends as required.

+ Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.

**Preferred Qualifications:**

· Experience with Trane-specific systems and controls.

· Familiarity with remote support tools and platforms.

· Certification in HVAC or BAS-related fields.

**Compensation:**

**This position is hourly, and eligible for overtime. 80K – 100K annually**

**_Disclaimer_** **:** **_This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed._**

**Equal Employment Opportunity:**

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

**Are you a top Controls Technician who is ready for the next challenge in their career? Trane is a worldwide leader and innovator in the HVAC and Building Automations industry.**

**Trane** is seeking an **ACES Controls Field Engineer** to join our team supporting our commercial customers! _You can be_ **_located anywhere_** _in the Continental United States for this incredible role!_

As an ACES Controls Field Engineer, you will be a senior level team member of the Centralized Services ACES (Automation & Controls Expert Services) Team. In this role, you will be responsible for:·

+ Traveling to and assisting Trane commercial and independent sales offices at all levels of building automation system design, programming, checkout and commissioning which includes validating hardware and software design activities for building automation systems

+ Apply sound engineering principles and practices to assigned projects

+ Collaborate daily with multiple project teams to assist Project Managers, Controls Project Specialists and Field Technicians

+ Assist with the design, testing, and validation of new, existing, and legacy products and systems

_**Please note that this role will require 75% plus travel. Travel is typically contained within the United States but can include international travel.**_

**Why Trane Technologies is the best for ACES Controls Field Engineer:**

+ **Competitive Pay:** Highly competitive and comprehensive total compensation program

+ **Keeping the points:** All earned flight, hotel and rental car points are yours to keep

+ **Full Benefits:** Including medical, dental, vision, 401k with up to 6% matching, core company contribution of 2%, 9 paid holidays, 15 days of vacation time, life insurance, and more!

+ **Valuable Training:** featuring Manufacturer (OEM) Level Training to help you hone your skills and stay up to date on all controls and building automation technologies

+ Join a team that consistently scores 90+ in the Company’s annual Employee Engagement survey.

**What you’ll be doing:**

+ Responsible for the configuration, programming and check-out and commissioning of complex building automation systems that require a high level of attention to detail.

+ Responsible for reviewing and maintaining installation and programming standards.

+ Acquire and maintain expertise in Trane Controls products and offerings, as well as applicable third-party devices.

+ Serve as a subject matter expert in Trane controls.

+ Ability to provide support and remote connected support for field installations.

+ Responsible for advising, and guiding Field Technicians, Engineers, and sub-contractors.

+ Ensures customer satisfaction by collaborating with customers and internal teams to resolve issues as they arise.

**What we are looking for:**

+ 5+ years of experience in the HVAC industry performing as a Controls Technician, Building Automation Specialist or Controls Project Specialist roles is preferred

+ Proficiency in the operation and design of HVAC systems, building automation systems, and/or Temperature Controls required

+ Previous experience in programming, commissioning, and startup of Trane control systems preferred. Familiarity with Automated Logic, Distech, Johnson Controls, Honeywell, or Tridium/Niagara-based control systems is a plus

+ A 2+ year degree in Electrical or Mechanical Engineering Technology, Building Automation Systems, or a related field is preferred

+ A valid driver’s license, with no major or frequent traffic violations

+ Ability to travel 75% plus

_This role has been designated by the Company as Safety Sensitive._

**Pay Range** **:** $85,000 - $120,000 yearly*

_***Disclaimer: This base salary range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed._

**Additional Requirements and Environmental Exposure:**

+ Must be able to safely and legally operate a vehicle using a seat belt

+ Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties

+ Must be able to twist the trunk of your body 90 degrees in each direction

+ Must be able to squat and touch the floor with both hands

+ Must be able to reach your hands over your head

+ Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours

+ This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs.

+ Must be able to safely use a ladder with a 350 lb. total weight limit, while carrying equipment of 50 lbs. or less

+ Must be able to maneuver confined access areas, as small as 30” vertical x 45” horizontal

+ Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet + This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location.

**Be a part of our mission!** As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

**About our Company:** At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

**Equal Employment Opportunity:**

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

**What’s in it for you:**

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

**Thrive at work and at home:**

· **Benefits** kick in on **DAY ONE** for you _and_ your family, including health insurance and holistic wellness programs that include generous incentives – **WE DARE TO CARE** !

· **Family building benefits** include fertility coverage and adoption/surrogacy assistance.

· **401K** **match** up to 6%, plus an additional 2% core contribution = up to **8%** company contribution.

· **Paid time off,** including in support of **volunteer** and **parental leave** needs.

· Educational and training opportunities through company programs along with **tuition assistance** and **student debt support** .

· Learn more about our benefits here (https://careers.tranetechnologies.com/global/en/benefits) !

**Where is the work:**

**Virtual:** This is a Remote position.

+ This is a remote position, requiring a reliable internet connection and a suitable workspace.

+ Occasional travel may be required for training or team meetings.

**What you will do:**

In this role you will:

+ Provide on-demand and scheduled remote technical support services for Key Accounts customers in a technical service environment.

+ Perform remote Building Automation System (BAS) diagnostics, troubleshooting, programming, maintenance, and equipment startup support.

+ Remotely inspect and evaluate BAS, HVAC, and chiller systems, delivering detailed reports on system operation and issue identification.

+ Communicate via telephone, instant messaging, and email with onsite Trane and third-party BAS and mechanical technicians, customers, customer representatives, and Trane internal teams.

+ Participate in technical and strategic account reviews with internal stakeholders.

+ Identify parts needed for repairs and coordinate with relevant teams for procurement.

**What you will bring:**

+ Solid understanding and hands-on service or installation experience with Trane HVAC systems and advanced Trane BAS controls.

+ Proficiency in performing remote BAS diagnostics, troubleshooting, programming, and maintenance.

+ Expertise in TGE, TGP, and TGP2 ( **graphics/programming internal systems** ) abilities and application guides.

+ Advanced systems knowledge and proficiency in using digital tools.

+ Knowledge of networking, communication protocols, security, and basics of Ensemble, SQL Database, diagnostics, and troubleshooting.

+ Self-driven with the ability to effectively prioritize work in a queue.

+ Strong verbal and written communication skills, with the ability to clearly and effectively communicate with individuals across various controls and mechanical skill levels, from laypersons to highly skilled technicians.

+ Excellent process adherence and documentation skills for completing job paperwork, including time, progress, and cost data.

+ Ability to effectively function in a remote team environment, provide coaching and support for others as necessary, provide and accept constructive feedback, and a willingness to help others and grow by taking on new challenges.

+ A growth mindset to stay current on new products and identify and recommend system enhancements.

+ Flexibility to work overtime/weekends as required.

+ Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.

**Preferred Qualifications:**

· Experience with Trane-specific systems and controls.

· Familiarity with remote support tools and platforms.

· Certification in HVAC or BAS-related fields.

**Compensation:**

**This position is hourly, and eligible for overtime. $80,000 - $100,000 annually**

**_Disclaimer_** **:** **_This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed._**

**Equal Employment Opportunity:**

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Account Manager, Post-Sale

Phoenix, AZ (http://maps.google.com/maps?q=Phoenix+AZ+USA) •Account Management

Description

We're seeking a dynamic **Account Manager** to support the customer relationship during the critical post-sale period, working to maximize customer satisfaction, retention, and growth potential. This position combines strategic relationship management with tactical customer support, requiring both strong interpersonal skills and business acumen. The Account Manager will be a relationship-building expert who thrives in a hybrid work environment, seamlessly transitioning between strategic in-office collaboration and hands-on customer engagement at client sites.

**The Role**

+ Serve as the primary liaison for newly acquired customers, ensuring smooth transition from sales to ongoing account management

+ Build and maintain strong, long-term relationships with key stakeholders at customer organizations

+ Conduct regular check-ins and business reviews to assess customer satisfaction and identify growth opportunities

+ Proactively address customer concerns and resolve issues in collaboration with internal teams

+ Identify upselling and cross-selling opportunities within existing accounts

+ Monitor account health metrics and implement improvement plans when necessary

+ Ensure contract renewals and negotiate terms for ongoing services

+ Partner closely with the Business Development team to align on account strategies

+ Coordinate with the Operations team to ensure seamless service delivery and project execution

+ Help facilitate communication between customers and internal teams

+ Participate in ongoing account reviews and strategic planning sessions

+ Travel to customer locations as needed to provide face-to-face support and relationship building

Requirements

+ 3+ years of experience in account management, customer success, or client services, preferably in the telecommunications industry

+ Bachelor's degree in business, marketing, or related field a plus

+ Proficient with Microsoft Office Suite

+ Proficient in CRM systems and account management tools

+ Excellent problem-solving abilities and customer-centric mindset

+ Proven track record of managing complex customer relationships and driving account growth

+ Strong communication and presentation skills with ability to engage C-level executives

+ Background working with cross-functional teams in fast-paced environments

+ Detail-oriented

+ Willingness to travel up to 50% annually as business requirements dictate

**Compensation & Benefits**

+ Competitive Compensation: Base Salary of $75K - $125K DOE

+ Full Benefits Package Available (Medical, Denal, Vision, Ancillary)

+ 401(k) with Company Match!

+ 25K Company Paid Life Insurance

+ Paid Time Off

+ Paid Weekly

**About Us**

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK’s ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.

_The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law._

_TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting TAKRecruiter@takbroadband.com._

Salary Description

Base Salary of $75K - $125K DOE

Description

Robert Half Management Resouces is seeking a experienced Controller to lead financial operations and ensure timely, accurate, and GAAP-compliant reporting for one of our manufacturing clients. This role will oversee accounting functions, financial reporting, cost accounting, and compliance—playing a key role in communication with private equity sponsors and lenders. The ideal candidate will bring strong experience in manufacturing finance, internal controls, and inventory management, with a preference for those with private equity-backed business exposure.

Responsibilities:

• Prepare and deliver GAAP-compliant financial statements and investor reports.

• Manage month-end and year-end close, account reconciliations, and internal controls.

• Oversee manufacturing cost accounting, inventory valuation, and BOM accuracy.

• Ensure compliance with lender requirements, including financial covenant reporting.

• Lead financial audits, tax filings, and communication with external financial partners.

• Provide actionable financial analysis, budgeting, and margin/opex reporting.

• Improve and automate accounting systems and processes.

Requirements

• Bachelor's in accounting (CPA preferred).

• 5+ years in a senior accounting or controller role; manufacturing experience required.

• Strong knowledge of GAAP, internal controls, and lender reporting.

• Proficiency with QuickBooks Enterprise and ERP systems.

• Experience with cost accounting, inventory management, and financial modeling.

• Excellent analytical, leadership, and communication skills.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

**About Us**

**Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.**

**Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.** **But the heartbeat of SHI is our employees – all 6,000 of them.** **If you join our team, you’ll enjoy:**

+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**

+ **Continuous professional growth and leadership opportunities.**

+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**

+ **World-class facilities and the technology you need to thrive – in our offices or yours.**

**Job Summary**

The Technical Account Manager on the Managed Services team serves as clients’ main point-of-contact for proactive post-sales managed services activities for SHI Managed Services in the ASG Product & MSP Group. The TAM is responsible for driving customer adoption of the Azure and AWS platforms and acts as the customer’s primary point of contact for all non-support-related inquiries within SHI’s Managed Services portfolio. The TAM maintains a technical understanding of the customer’s environment to serve as a subject matter expert on the customer’s managed IT environment. The TAM conducts regular business reviews with customers and SHI Account teams to ensure customer satisfaction and uncover additional product and service opportunities via SHI or MSP partner services, programs, or offerings.

**Required Skills:**

+ Excellent customer service and conflict resolution skills

+ Ability to understand and explain how clients can use SHI’s AWS and Azure cloud technology and other Managed Services and products to meet business objectives

+ Demonstrated work ethic, including a strong sense of initiative, ownership, and accountability

+ Demonstrated operational excellence including SOW and scope management

+ Excellent interpersonal, presentation, communication, and organizational skills

+ Demonstrated ability to handle diverse situations and rapidly changing priorities

+ Ability to collaborate and communicate effectively, clearly, and concisely with customers and colleagues at all organization levels

+ Ability to meet agreed-upon deadlines and communicate about roadblocks

+ Ability to multitask and complete tasks with efficiency and accuracy

+ Willing to obtain Foundational certifications in Azure or AWS within 90 days of employment

**Preferred Skills:**

+ 5+ years in a Technical Account Management, Engineering, or similarly technical role that requires expertise in supporting customers in Azure Cloud and AWS Cloud environments

+ Cloud engineering experience in Azure and AWS

+ Cloud service desk or other related technical support experience in Azure and AWS

+ Foundational, Associate, and Advanced certifications in Azure or AWS

**Other Requirements**

• Completed Bachelor’s Degree or relevant work experience required

• Ability to travel 20% for corporate events.

• Has active/willing to obtain Foundational certifications in Azure or AWS within 90 days of employment

​

The estimated annual pay range for this position is $100,000 - $135,000 which includes a base plus bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status