Location:

2721 N Central Ave, Phoenix, Arizona 85004 United States of America

Repwest Insurance is seeking a Property Damage Claims Supervisor to lead a team of adjusters in resolving property damage claims. This is an in office position in Phoenix, AZ.

As a Supervisor, you will lead a team of Claim Adjusters to resolve claims within company and department of insurance guidelines while providing quality customer service.

Responsibilities include but are not limited to:

+ Training adjusters on policies, procedures and desk management.

+ Completing daily file reviews to ensure procedures are being followed and to provide direction to adjusters on claim resolution.

+ Review and approval of payments and denial letters.

+ Provide coaching and direction to adjusters to ensure productivity, quality and timeliness.

+ Address complaints and develop resolutions.

+ Compose written responses to official complaints filed through entities such as Department of Insurance and Better Business Bureau.

+ Establish and communicate performance standards, monitor performance through appropriate reviews, and utilize management reports to identify performance trends.

+ Review and correct timecards for adjusters.

Requirements:

+ 4 years handling and/or supervising auto liability claims

+ Excellent verbal and written communication skills

+ Strong leadership, interpersonal and time management skills

+ Basic computer skills, ability to utilize Microsoft Excel spreadsheets

+ Must obtain an Arizona adjuster license within 30 days of employment

+ Must be able to work in office a minimum of 8 hours per day, Monday through Friday

U-Haul/Repwest Offers:

+ Full Medical coverage

+ Prescription plans

+ Dental & Vision Plans

+ New indoor fitness gym

+ Gym Reimbursement Program

+ Registered Dietitian Program

+ Weight Watchers

+ Onsite medical clinic for you and your family

+ Career stability

+ Opportunities for advancement

+ Valuable on-the-job training

+ Tuition reimbursement program

+ Free online courses for personal and professional development at U-Haul University®

+ Business and travel insurance

+ You Matter Employee Assistance Program

+ Paid holidays, vacation, and sick days

+ Employee Stock Ownership Plan (ESOP)

+ 401(k) Savings Plan

+ Life insurance

+ Critical Illness/Group Accident

+ 24-hour physician available for kids

+ MetLaw Legal program

+ MetLife auto and home insurance

+ Mindset App Program

+ Discounts on cell phone plans, hotels, and more

+ LifeLock Identity Theft

+ Savvy consumer wellness programs - from health care tips to financial wellness

+ Dave Ramsey’s SmartDollar Program

+ U-Haul Federal Credit Union

+ Wellness Program

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.