**Job Description**
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries.
Are you ready to help us make the future?
We have an opportunity for **Customer Experience Lead Specialist** to join our team in Bucharest.
**Location & Work Schedule**
Location: 3 George Constantinescu / Bucharest, 020339
Work Schedule: 3 days onsite at office /2 days’ work from home - (Must be able to work in the office 3 days a week, full remote is not an option)
**Responsibilities**
+ Generate and place Purchase Orders to Honeywell factories or 3rd party suppliers
+ Tracking orders placed at the supplier and their delivery in time to the warehouse or to the final customer for direct deliveries, providing a quality service to customers, and collaborating with purchasing team while doing so.
+ Responsible for solving issues related to wrong delivery, delays, rejected product returns;
+ Expedites (work with planning, manufacturing, engineering, manufacturing, supply chain, & customer)
+ Establishing a good communication with Honeywell's sales department, Honeywell subsidiaries / entities through specific channels (direct interaction, teleconferences, skype calls, e-mail, etc.) proving professionalism and expertise;
+ Tracking the delivery dates requested by customers, in close connection with the purchasing department, by providing reports and obtaining 90% of deliveries on time;
**Key skills and qualifications:**
+ Preferred minimum of 3 years’ experience in a Customer Services environment, preferably with contract administration expertise
+ Eager to learn and work in a changing and fast growing environment
+ Ability to interact with a wide variety of customers in various countries
+ Knowledge of ERP – SAP, Siebel
+ Good standard of ability with Microsoft Office applications
**We offer:**
+ **** Competitive Salary regularly increased based on your performance
+ Enjoy 25 vacation days per year, plus extra days off for life's special events
+ We provide meal vouchers
+ Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers)
+ Medical Insurance Plan paid by the company
+ Christmas and Easter bonuses
+ Recognition & referral bonus programs
+ Comprehensive induction, ongoing training and development to set you up for success
+ In-house and external learning platforms (Udemy) to continue to expand your skills
+ Work experience opportunities to help you grow your career with us
+ Global employee networks to help you connect and grow
+ Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters
+ In case of unfortunate events, we support you by offering you free days and financial support (handled on a case by case basis) or Family financial aids
+ Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment
+ Your family is growing while working at Honeywell? We congratulate you by offering special bonuses
+ Frequent Employee Engagement activities fostering an inclusive and diverse work environment
+ 3 + 2 hybrid work arrangement to support your work-life balance
+ Flexible working hours
+ Fresh fruit days in the office
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Join us now** **and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!**
\#TheFutureIsWhatWeMakeIt
\#FutureShaper
**\#LI-Hybrid**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.