**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express is the leading payment card issuer for small businesses in the United States and supports business owners with products and services to help them run and grow their businesses. Global Commercial Services (GCS) is committed to service and innovation and offers our Commercial Card Members a wide range of differentiated products and services.

GCS is the Global leader in the Corporate Payments Solutions space and subsequently continues to be an exciting and fast-growing business. GCS is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with small businesses and corporate clients to help them manage business expenses and make large purchases through proprietary payment solutions and expense management tools.

This Executive Assistant role will support multiple Vice President roles of U.S. SME B2B Sales & Solutions Teams. This role will be responsible for a broad range of activities including strategic, engagement, and communication-related initiatives to help ensure business objectives are achieved. The Executive Assistant will also act as a thought partner to the VP/GM as they assist the executive office, ensuring sound business operations, as well as the best possible colleague experience. This is an opportunity for a highly motivated individual to join a dynamic team that works across American Express.

**Overview of Responsibilities:**

+ Enhances VP's effectiveness by providing logistics, scheduling, coordination, administrative, and communications support, teaming as appropriate with members of the executive's team and other EAs to solve problems and share best practices

+ Provide general administrative support to VP and respective team

+ May receive, screen, and sort according to priority all incoming email and keep VP and team apprised to key deadlines

+ Organize on and off-site meetings and may assist managing client events

+ Completes a broad variety of administrative tasks for VP and team, as appropriate

+ Develop presentations for town halls, business partner meetings and strategic initiative updates.

+ Develop agenda and materials for Leadership meetings, All-Hands Calls, Strategy sessions, etc.

+ Participate in staffing requests, headcount, org charts, rosters, and attrition reviews organization wide.

+ Manage projects, teams, schedules, and stakeholders to ensure seamless delivery of a variety of deliverables.

+ Adhere to Blue Box Values and American Express Leadership Behaviors.

+ Be a champion of and for Compliance within U.S. SME B2B Sales & Solutions Teams.

**Required Skills & Qualifications:**

1. Logistics, scheduling, & coordination

2. Maintains VP's appointment schedule by planning and scheduling meetings, events, conferences and teleconferences across multiple time zones; sources offsite meeting locations as necessary while securing F&B and A/V needs.

3. Anticipates and coordinates VP's travel

4. Effectively on-board and off-board employees and ensure that new hires have tools necessary to complete work functions (e.g. ordering laptops, office equipment/supplies, new hire/transfer paperwork, etc.)

5. Communication

6. Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text and data. Creatively produce PowerPoint presentations frequently as well as organize and analyze data in Excel.

1. Practicality & effectiveness

2. Maintains confidentiality across multiple segments including but not limited to customer information, business insight and employee personal information

3. Manages a complex calendar with an understanding of business priorities to offer alternatives and make trade-offs

1. Team contribution

2. Maintains professional and technical knowledge by attending educational and training workshops

3. Contributes to team effort by accomplishing parallel work as needed

4. Adapts working style to best support the changing needs of executives and respective teams

1. Administrative effectiveness

2. Conserves VP’s time by reading, researching, and routing correspondence and drafting/ editing emails and documents

3. Reconciles monthly corporate card charges for immediate leader in a timely manner and may manage or approve respective team’s expense reports; is well versed in expense policies and helps to ensure team stays within budget to support OPEX.

**Additional requirements** :

+ Proven experience providing support to C & D level executives

+ Ability to efficiently prioritize, solve problems independently, escalate appropriately, manage tight deadlines, and handle changing priorities in a dynamic and fast-paced environment

+ Outstanding project management, organizational, and process/workflow skills

+ Proven ability to build relationships, collaborate across functions and band levels, manage stakeholders, influence decisions and drive results

+ A positive, optimistic attitude, eager to tackle difficult challenges

+ High level of emotional intelligence

+ Strong sense of integrity, discretion, and ability to maintain confidentiality

+ Intermediate to advanced computer skills required, including experience with Microsoft Office products including, but not limited to PowerPoint, Excel, Word and Outlook

+ Knowledge of myHR, Concur Expense & Travel, Ariba Buyer, SharePoint, WebEx, ONE.force, Slack

+ Experience working in or with Global Commercial Services organization preferred, but not required

+ Previous experience is a plus, but not required

+ Necessary skills include excellent written and verbal communication skills, flexibility, ability to work effectively on a team, Strong organizational skills, positive attitude, strategic thought leadership, ability to anticipate needs, seeks ways for region to run efficiently, and exudes professional maturity

+ Travel may be required, depending on Business Needs (10 – 15%)

+ Hybrid role - Work in office for 3 days/week

**Qualifications**

Salary Range: $24.05 to $48.10 hourly bonus benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

**Job:** Sales

**Primary Location:** US-New York-New York

**Other Locations:** US-Arizona-Phoenix, US-Florida-Sunrise, US-Georgia-Atlanta

**Schedule** Full-time

**Req ID:** 25000803