**Primary City/State:**

Arizona, Arizona

**Department Name:**

BH Centralized Referral Center

**Work Shift:**

Varied

**Job Category:**

Physicians

Banner Health believes leadership matters. We look for leaders who share our vision of making health care easier, so life can be better. We value, and celebrate equity, diversity and inclusion and our leaders are at the forefront of the health care transformation, planning the future of Banner Health.

Banner Health was recognized on Becker's Healthcare 2024 list of 150+ top places to work in healthcare. This list highlights hospitals, health systems and healthcare companies that prioritize workplace excellence and the happiness, satisfaction, wellbeing and fulfilment of their employees.

The **Medical Director of Transfer Services** will lead and oversee the transfer process within our healthcare system, ensuring that patients receive timely, efficient, and high-quality care during their transfers. This role involves close collaboration with our Quality and Regulatory teams to uphold the highest standards of care and address any issues that arise during the transfer process. The ideal candidate will bring a robust background in hospital medicine, emergency services, or critical care to enhance our transfer operations and identify opportunities for continuous improvement.

Your **Remote schedule** will primarily be **Monday-Friday, Part-Time 16 hours a week** , Arizona business hours. In rare cases, you may need to be available on evenings or weekends.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position provides strategic leadership and works with management, staff, and other physicians to improve patient safety, error reduction, and appropriateness and quality of patient care. Intervenes with other physicians when quality, utilization, and/or behavior are problematic. Maintains effective working relationships with all parties and acts as administrative clinical liaison, interfacing with physician leaders and other leaders who are internal and external to Banner Health and program development. Builds and supports effective collegial relationships with applicable internal and external constituents and stakeholders to ensure optimal operating effectiveness. Provides education for physicians, allied health professionals and staff.

CORE FUNCTIONS

1. Provides medical direction for Transfer Services. Provides leadership in strategy, planning, and implementation of goals and objectives. Collaborates with management, staff, and other physicians in these efforts. Seeks thoughtful input from appropriate parties and is viewed as a resource and problem solver.

2. Identifies opportunities for performance improvement related to patient safety, error reduction, and appropriateness and quality of patient care. Works with management, staff, and other physicians including facility leadership to develop and implement performance improvement plans and protocols. Intervenes with individual physicians when quality, utilization, and/or behavior are problematic. May assist applicable BHTS leadership and/or facility CMO in addressing issues.

3. Establishes and maintains effective working relationships with physicians, staff, and management. Acts as administrative liaison,

identifying and articulating issues that impact physicians and staff. Recognizes the need for change and communicates with others to reduce resistance when implementing new processes and programs.

4. Performs administrative tasks. Assignments may include acting as a resource addressing strategic initiatives, specific functions in risk management and care management, and evaluation of equipment and supplies as appropriate. May assess training, quality, cost and service. Promotes standardization of products and services.

5. Performs other duties as defined in the agreement.

6. Ensures and fosters a high level of collaboration within a highly matrixed team environment to coordinate activities, review work, exchange information, and resolve problems. Champions, models, and promotes service excellence philosophies and behaviors at all levels of the organization to enhance the overall patient experience.

7. This position leads others in improvement of patient care in the assigned service. Participates in short- and long-term planning as needed. Internal customers include other physicians, hospital administration, department directors, and employees. External customers may include vendors, other physicians, and community members. The incumbent conducts himself/herself to favorably represent the hospital in a variety of activities.

MINIMUM QUALIFICATIONS

Medical Doctorate or Doctor of Osteopathy degree required along with appropriate board certification or qualifications.

Must be eligible for or hold a current state medical license and be a member in good standing of the Medical Staff.

Experience with organized medical staff, managed care organizations, and continuous quality improvement preferred.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

**EEO Statement:**

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

**Privacy Policy:**

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability