**About this role:**

Wells Fargo is seeking a Relationship Management Risk Assessable Unit Leader (RAU-7211) within Consumer, Small and Business Banking (CSBB) as we optimize our branch operating model, strengthening operational excellence, and aligning with Risk and Control Self-Assessment (RCSA) policy requirements.

Learn more about our career areas and business divisions at wellsfargojobs.com.

This leader will be responsible for management of RAU activities specific to branch banking focused on growing and deepening new (prospective customers) and existing customer relationships. This includes customer outreach provided by bankers using Customer Relationship View (CRV), discover needs conversations (product, financial review, and investment referral paths), and customer referrals (both outgoing and incoming and including teller-to-banker, banker-to-banker, and banker to partner). These activities leverage a structure referred to as the Behavior Framework designed to guide branch banking employees on how to interact with prospective customers and existing customers in branch interactions.

Risk Assessable Unit (RAU) Owners are accountable for developing a culture of proactive accountability while demonstrating ownership of business risk decisions for all stages of the RAU's RCSA lifecycle. They affirm that their RCSA accurately reflects risk exposure and control effectiveness. In addition, RAU Owners identify trigger events and perform off-cycle RCSA reviews.

**RAU owners should be able to:**

+ Communicate powerfully and prolifically to senior and executive leaders and simplify the complex.

+ Influence without direct authority, create and manage (while achieving results) large-scale change and influence people at all levels of the organization.

+ Build and maintain strong credible relationships with key stakeholder groups including executive management, regulatory examiners, and internal auditors.

+ Demonstrate an understanding of our risk and controls within processes to drive a consistent and effective approach to identifying risks.

+ Facilitate risk and control assessments of sufficient quality to understand and manage exposure to regulatory, compliance, operational, reputational, and customer experience risks.

**In this role, you will:**

+ Partner extensively with groups from National Advice & Acquisition (NAA), technology, senior management, control, issue management, marketing, legal, risk and compliance.

+ Lead risk remediation efforts involving the RAU processes and behaviors resulting from identification of issues by legal, risk, and control partners including projects, changes and necessary executive read outs.

+ Collaborate with and support process owners in operational excellence, issue management, and process improvement.

+ Engage in complaint/escalation work when and where needed

+ Participate in audit and testing reviews with team for assigned processes from emerging risk to validation and closure.

**Required Qualifications, US:**

+ 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ A clear understanding of processes, risks, controls, risk assessments, risk, and control self-assessment (RCSA), and legal and compliance requirements

+ Effective communicator, both orally and in writing; able to ask well-crafted questions and present ideas in a clear and compelling manner; good listener who engenders creative thinking and teamwork; communicate effectively amongst diverse, differing, competing, and/or conflicting perspectives.

+ Good analytical skills with high attention to detail and accuracy

+ Enterprise experience in banking or financial services

+ Ability to analyze, problem solve with demonstrated excellence at identifying stakeholders, understanding needs, and driving decision- making/resolution through a consensus building approach.

+ Ability to manage change and operate independently and collaboratively.

+ Proven collaboration and ability navigating formal and informal channels; demonstrated success in leading, influencing, and building strong internal/external business relationships in a heavily matrixed organization.

**Job Expectations:**

+ This position offers a hybrid work schedule.

+ Ability to travel up to 25% of the time.

This position is not eligible for Visa sponsorship.

**Posting Locations:**

+ 401 S Tryon St - Charlotte, North Carolina 28282

+ 2700 S Price Rd - Chandler, Arizona 85286

+ 150 E 42nd St - New York, New York 10017

+ 250 E John Carpenter Frwy - Irving, Texas 75062

+ 550 S 4th St - Minneapolis, Minnesota 55415

Required locations listed above. Relocation assistance may be available for this position.

**Pay Range:**

+ New York City, New York: $138,500-$287,600 annual base

Salary range is determined by location of the job. May be considered for a discretionary bonus.

Please note: Job posting may come down early due to volume of applicants.

**Pay Range**

$120,400.00 - $287,600.00

**Benefits**

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

+ 401(k) Plan

+ Paid Time Off

+ Parental Leave

+ Critical Caregiving Leave

+ Discounts and Savings

+ Health Benefits

+ Commuter Benefits

+ Tuition Reimbursement

+ Scholarships for dependent children

+ Adoption Reimbursement

**Posting End Date:**

13 May 2024

*** Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-366372-2

**Updated:** Mon May 06 00:00:00 UTC 2024

**Location:** CHANDLER,Arizona