**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

The ** Digital Banking Portfolio** is seeking a **Digital Portfolio Manager** to support the Payments portfolio management team. Payments’ mission is to power best-in-class issuer agnostics money movement experiences and business growth through innovative platform products and services. By seamlessly integrating solutions to power innovative payment experiences for AXP customers. Payments as a Service moves a TRILLION dollars in 27 markets covering 20 of the biggest schemes: (ACH, BACS, SEPA) with a roadmap to integrate with emergent Real Time Rails and hide the complexity of handling money. Also, a critical part of the roadmap is to develop greenfield capabilities such as bank account validation, intelligent payment orchestration and routing and bank partner integration to enable a world-class secure and seamless experience for our customers.

In this role you will empower the Payments product and engineering teams through the introduction, management, and administration of efficient tools and processes. Design and establish business processes to enable product success. Create and maintain documentation and supporting material to ensure the efficient operations of the product teams. Maintain unified product domain backlogs and roadmaps and tracks initiatives across Product teams to meet timelines and identify risks and dependencies. Lead the product governance process to ensure products meet the needs of all relevant stakeholders.

Responsibilities:

+ Conducts analyses and reports in support of effective operations of and planning activities for digital product management, special projects/initiatives and/or strategic/operational planning activities.

+ Facilitates intake & prioritization.

+ Schedules & facilitates portfolio.

+ Tracks and visualizes product outcomes with clearly defined metrics and targets.

+ Sends external communications on behalf of the portfolio to increase transparency across stakeholders and business partners.

+ Facilitates teamwork and alignment between cross-functional teams including engagement, design, analytics, engineering, and experimentation and helps to identify and resolve any risks in the plans.

+ Supports Annual & Strategic Planning

+ Institutionalizes the knowledge of outcomes and lean portfolio management best practices.

+ Identifies ways to improve and streamline agile operations.

+ Fosters collaboration and transparency between product and business teams

+ Develops tools and processes to improve the agile teams' ability to reliably execute and relentlessly innovate.

+ Keeps up to date with industry, competitor, Agile/SAFe methodologies, and latest trends.

Qualifications:

+ 5 years of experience in Product Management, Lean Portfolio Management, or Project Management with proven record of accomplishment in defining winning product constructs and delivering a product roadmap.

+ Experience in Payments is preferred but not required.

+ In depth knowledge of Scaled Agile (SAFe) methodologies and lean processes

+ Proven record of accomplishment managing large, complex products with multiple partners

+ Leadership skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally.

+ Ability to engage and influence technical and non-technical teams in a global organization.

+ Ensure that appropriate stakeholders are engaged in risk identification and mitigation.

+ Predict and identify risks/opportunities from interdependencies of product deliveries.

+ Excellent written & verbal communication

+ Problem solving, organizational and analytical skills.

+ Knowledge of financial services industry, banking industry, and associated products, a plus

+ Bachelor's degree in business administration, Industrial Engineering, Computer Science or Marketing is highly preferred.

+ Master’s Degree or MBA is a plus.

**Qualifications**

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Job:** Technology

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24007390