**Be Part of an Extraordinary Team.**

BioPlus Specialty Pharmacy is now part of CarelonRx, and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that’s easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer’s treatment journey.

The **Specialty Pharmacy Operations Manager Fulfillment** is responsible for overseeing specific areas of pharmacy services, programs, and personnel and is responsible for provision of all facets of pharmaceutical care related to patients/consumers of the pharmacy services.

**Location:** 145 S 79th St, Chandler, AZ 85226 **.** Candidates must reside within 50 miles or 1-hour commute each way of this Elevance Health location.

***This role is office based, 5 days a week.**

**How you will make an impact**

Primary duties may include, but are not limited to:

+ Ensures safe, timely, efficient, compliant, and productive workflows in the operational and service areas in their areas of oversight and may be responsible for the direct supervision of any combination of pharmacy technicians, pharmacy learners, pharmacists, or support staff who work within their scope of responsibility.

+ Project management, oversight and involvement will range from independent work on small projects, to leading teams on large scale changes.

+ Projects may involve departments external to pharmacy and the Pharmacy Manager will work with other teams/departments to ensure that the activities and contributions align with priorities and timelines for the organization.

+ Collaborates with the pharmacy leadership team, including the Director of Pharmacy and the Staff Vice President of Pharmacy Operations

+ Oversee daily fulfillment and PV2 operations. Supervise and lead the provision of safe, timely, efficient, equitable, effective, and patient-centered pharmacy distribution services.

+ Hold staff accountable to standards of the department.

+ Responsible for understanding, compliance, and participation in Quality Assurance, Performance Improvement, and accreditation guidelines ensuring achievement of excellence in quality patient care.

+ Serve as the liaison to coordinate compliance and regulatory issues for areas of responsibility.

+ Support fulfillment technician workflows to drive quality, efficiency, and productivity.

+ Support PV2 clinical pharmacy workflows and practice expectations through operational planning.

+ Develop and/or maintain policies and procedures for pharmacy fulfillment and distribution in collaboration with the pharmacy leadership team.

+ Identify opportunities to redesign systems of oversight to maximize performance (i.e.: labor and operational efficiency).

+ Review reports and records for medication errors, adverse drug events, and/or ineffective service, taking appropriate corrective action.

+ Participate in department’s strategic plan development and execution of assigned goals.

+ Identify and develop business cases for operational services based upon anticipated future needs, operational advancement, and organizational priorities.

+ Participate and/or lead, as pharmacy representative, organization quality improvement initiatives/projects.

+ Serve as a pharmacy team liaison to interdisciplinary team members for areas of responsibility.

+ Select, train, develop and motivate a competent staff to meet and surpass goals and objectives.

**Minimum Requirements:**

Requires an RPh and a minimum of 3 years pharmacy experience and a minimum of 3 years management experience; or any combination of education and experience, which would provide an equivalent background. Current active unrestricted state license to practice pharmacy as a Registered Pharmacist (RPh) in applicable state(s) required.

**Preferred Skills, Capabilities, and Experience:**

PharmD preferred. Prior experience with mail order and/or retail pharmacy compliance. Knowledge of DEA, FDA and state regulations pertaining to handling of controlled substances preferred. Experience interpreting compliance requirements and regulations preferred. Experience working with State Boards of Pharmacy regarding complaints, issue resolution, inspection and central fill requirements preferred.