SUMMARY
Assists clients and families in the behavioral health system to enhance their recovery and promote wellness. Assists Recovery Coaches in providing rehabilitation and support services.
DUTIES
Promotes a recovery-based approach to care that emphasizes hope, respect, self-direction, and empowerment.
Assists clinical team in implementing services plans. As applicable, works directly with members on a peer-driven, self-developed recovery plan to be shared with their Behavioral
Health Medical Practitioner (BHMP) that includes goals of the member / family, community resources, family/natural supports, and crisis prevention plan.
Works with client and/or their family and natural supports to navigate and use community resources in an effective manner.
Provides support and rehabilitation services in the community or client’s home, in office, or telephonically as appropriate.
Consults with, makes referrals to, and follows up with other community agencies to provide needed services.
Completes documentation for behavioral health record in accordance with agency and funding source requirements.
Relates own recovery process or family experience in a positive and supportive manner through coaching, role modeling and mentoring to assist clients and/or their families in developing skills to achieve their goals (if certified to provide peer or family support services).
Communicates with clinical team regarding client’s level of independent functioning and current levels of support provided.
Provides crisis support as needed and notifies Supervisor/team.
Assists client in completion of legal consents and benefit coaching.
Transports clients to appointments that will assist them with their recovery plan.
Assists with client appointments that promote wellness and recovery.
Assists in assessment of hospitalized/crisis clients for purpose of discharge planning
Performs welfare checks in the client’s home to assess for health and safety risks and reports clinical information to the Recovery Coach/Supervisor .
Attends required training.
Attends required meetings.
Coordinate all care and services required to enhance and facilitate the optimal physical and behavioral health wellness of persons served within a trauma-informed care framework. This includes: 1) facilitating communication between medical and behavioral health practitioners/systems; 2) assisting with scheduling of and compliance with preventative and specialty physical health interventions; 3) integrating treatment interventions to address both the physical and behavioral health needs of the person/family concurrently; 4) assist persons/families served with education and resources outlining the interplay of physical and behavioral health issues on overall wellness and quality of life.
An individual may qualify for the position if the individual is able to “perform safely” the essential functions of the position with or without reasonable accommodation. “Perform safely” means to perform without causing a direct threat to the health or safety of the individual or others that cannot be eliminated by reasonable accommodation, as defined by 42 U.S.C. #12111(b) and the EEOC’s regulations, 29 C.F.R #1630.2(r).
Performs other duties as assigned.
REQUIREMENTS
High school diploma or GED
In order to provide peer support services, individuals must have personal recovery experience and be certified as a recovery support specialist through one of the recognized training agencies.
Individuals must be 21 years of age or older.
KNOWLEDGE, SKILLS, and ABILITIES
Ability to work with multi-disciplinary adult recovery teams.
Knowledge of the Pima County behavioral health system.
Ability to engage clients in treatment plan.
Good communication skills.
Ability to work independently.
Uses good judgment as it relates to peer/family support.
Knowledge of confidentiality, ethics, and boundary issues related to peer/family support.
OTHER POTENTIAL REQUIREMENTS
Reliable transportation, Valid AZ driver’s license, automobile insurance, and good driving record.
Bilingual (Spanish/English) preferred.
Proof of physical exam and annual proof of TB skin Test.
Fingerprint Clearance - If working with children (clients under 18) or work in or on premises where children’s services are rendered.
We offer a competitive wage that includes shift differential and bilingual differential pay for some positions, as well as the below generous benefit packet for full-time employees.
Medical, dental, vision insurance.
Flexible spending Accounts
Health savings account with employer contribution.
403b retirement account
Tuition reimbursement up to $5200 per year (accessible after first 90 days of employment).
Allowance added to pay to supplement additional benefits in the amount of – 2% of salary the first year and increasing every 2 years.
15 days of PTO in the first 2 years, increasing by an additional 5 days every two years.
10 paid holidays.
Short-term & Long-term Disability.
Bereavement Leave