Business & Professional Industries

Budget Analysts

Examine budget estimates for completeness, accuracy, and conformance with procedures and regulations.

Salary Breakdown

Budget Analysts

Average

$73,740

ANNUAL

$35.45

HOURLY

Entry Level

$47,630

ANNUAL

$22.90

HOURLY

Mid Level

$69,680

ANNUAL

$33.50

HOURLY

Expert Level

$102,340

ANNUAL

$49.20

HOURLY


Current Available & Projected Jobs

Budget Analysts

102

Current Available Jobs

1,120

Projected job openings through 2032


Sample Career Roadmap

Budget Analysts

Supporting Programs

Budget Analysts

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Central Arizona College
  Coolidge, AZ 85128      Degree Program

Top Expected Tasks

Budget Analysts


Knowledge, Skills & Abilities

Budget Analysts

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Economics and Accounting

KNOWLEDGE

Mathematics

KNOWLEDGE

English Language

KNOWLEDGE

Administration and Management

KNOWLEDGE

Administrative

SKILL

Critical Thinking

SKILL

Mathematics

SKILL

Active Listening

SKILL

Complex Problem Solving

SKILL

Judgment and Decision Making

ABILITY

Mathematical Reasoning

ABILITY

Number Facility

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Written Comprehension


Job Opportunities

Budget Analysts

  • Command Center Operations Manager
    Transdev    Phoenix, AZ 85067
     Posted about 23 hours    

    Overview:

    Our team has developed a robust culture of safety, professionalism and commitment to Diversity, Equity and inclusion (DEI). We expect all team members to champion Company standards of conduct and our inclusive culture. Transdev provides a broad range of services for the client’s autonomous driving testing and development efforts.

    By joining Transdev, you will be on the ground floor of new technology that will shape the way people travel. And, at the same time, you will be helping implement and drive change for your community and the world. Autonomous vehicle operators and supervisors play an important role in enabling our Client to achieve its goal of developing and commercializing its autonomous driving technology, services, and passenger experiences.

    Transdev shares the client’s commitment to safety and is continuing to strengthen and nurture a culture where safety is the top priority.

    The Command Center is a centralized operation supporting all locations by:

    + Managing real time monitoring of performance

    + Completing administrative tasks that can be centralized, like timekeeping

    + Analyzing data to discover trends and opportunities for improvements, both on the people performance management and process side

    Transdev is proud to offer:

    * Competitive compensation package of minimum $82,368 – maximum $96,096

    Benefits include:

    * Vacation: minimum of two (2) weeks

    * Sick days: 5 days

    * Holidays: 6 days

    * Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

    The above listed benefits are the Corporate office policy. Benefits vary by location.

    Activities/ Responsibilities:

    + The Command Center (CC)Operations Manager (OM) will manage 24/7 CC operations directly responsible for monitoring and analyzing activities and data from numerous global locations. The OM will ensure the CC staff adheres to and meets Service Level Agreements, Key Performance Indicators, and quality assurance audits.

    + Manage, delegate, and direct action in a 24/7 operation’s environment, keen ability to balance priorities and response to time sensitive and critical escalations.

    + Speaking and presenting to Transdev and client leadership the CC OM is directly responsible for accuracy in data and robust action plans.

    + Advanced knowledge in spreadsheet and similar data analysis tools to conduct data analysis, trending and modeling, showcasing metrics in visual formats and determining actionable plans.

    + Supervise the daily activity of the CCS to ensure efficient operation across shifts.

    + Drive special projects and programs completion assigned by the Manager.

    + May be assigned to attend meetings with the client to represent Manager or other functional managers.

    + Ensures compliance throughout the division to global process standards and works on continuous improvement initiatives.

    + Defines and maintains standard operating procedures for the Command Center Operation.

    + Manages and implements the performance-based pay program for all subordinate employees.

    + Follows up on timekeeping practices and payroll responsibilities for global operations ensures Bi-weekly payroll is completed for global operators.

    + Develops and schedules program work plan in accordance with specifications in conjunction with client staff; oversees daily operations and coordinates activities of program; determines priorities.

    + Maintains routine records and performs a variety of clerical work activities related to the property operation

    + Able to solve intermediate to complex problems, from identification to resolution.

    + Maintains high degree of confidentiality of all information

    + All other duties as required.

    Education and Experience:

    + High School Diploma or GED Required;

    + Bachelor’s Degree from an accredited university preferred

    + 2 or more years Operations experience in leading teams in a CC environment preferred;

    + Degree in Communications, Business, Logistics, Communications, Operations, or related field - preferred

    Knowledge Skills and Abilities (KSAs):

    + Excellent written and verbal communication skills

    + Ability to organize and prioritize dynamic workloads

    + Impeccable attention to detail

    + Strong data analytics skills

    + Experience communicating with people from multiple backgrounds

    + Comfortable in cross functional team environments

    + Proficiency with using a touchscreen smartphone (Android preferred but not required)

    + Travel up to 20% of the time

    Pre-Employment and On-site Requirements:

    + Must be 21 years old;

    + All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening

    + Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program.

    + Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements.

    + Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law.

    + If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS.

    + Primary duties are accomplished in an office or cubicle space equipped with a telephone and computer; time is spent sitting, typing, and or looking at a computer.

    + Regularly required to stand; walk; use hands to manipulate; handle or feel; reach with hands or arms; and talk and hear;

    + Must be able to withstand working outdoors in inclement weather when required;

    + Frequently required to sit;

    + Occasionally required to climb or balance; stoop; kneel; crouch; or crawl and smell;

    + Occasionally required to lift up to 45 pounds

    + May occasionally work in extreme heat and cold, and in a damp environment with moderate noise; and

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and

    candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview

    process, please contact us.HR.TalentAcquisition@transdev.com

    Drug-free workplace:

    Transdev maintains a drug-free workplace. Applicants must:

    * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).

    * Successfully pass a pre-employment drug screen.

    About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

    Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

    They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions

    California applicants: Please Click Here for CA Employee Privacy Policy.

    Job Category: Autonomous Vehicles

    Job Type: Full Time

    Req ID: 5766

    Pay Group: A3F

    Cost Center: 560

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

    Drug-free workplace

    If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

    California applicants: Please Click Here for CA Employee Privacy Policy.

    About Transdev

    Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

    Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.


    Employment Type

    Full Time

  • Food Operations Manager 2
    Sodexo    PHOENIX, AZ 85067
     Posted about 23 hours    

    **Role Overview**

    Sodexo is seeking a **Food Operations Manager 2** for the **Balsz School District** located in Phoenix, AZ.

    The selected candidate will assist in providing operational over-site to the food and nutrition department and will culinary, retail and catering functions. Working for Sodexo as the Food Service Manager will provide you with the opportunity to contribute your skills to a company that strives to enhance the learning environment for students. Sodexo offers clear career paths, growth and advancement opportunities, professional resources and training. This is a great position for someone looking for a better work-life balance while having the opportunity to grow their career in food service.

    **What You'll Do**

    + supervise front/back of house food service operations;

    + ensure Sodexo and National School Lunch Program (NSLP)/USDA standards are implemented and maintained;

    + develop and maintain client and customer relationships;

    + motivate, coach, mentor and develop frontline (hourly-paid), staff;

    + assist with ordering and inventory for the district; and

    + ensure all needed marketing/signage is in place;

    **What We Offer**

    Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

    + Medical, Dental, Vision Care and Wellness Programs

    + 401(k) Plan with Matching Contributions

    + Paid Time Off and Company Holidays

    + Career Growth Opportunities and Tuition Reimbursement

    More extensive information is provided to new employees upon hire.

    **What You Bring**

    + a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;

    + ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;

    + flexibility to take on additional responsibilities as needed; and/or

    + working knowledge of automated food inventory, ordering, production and management systems.

    **Who We Are**

    At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

    Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab) .

    **Qualifications & Requirements**

    Minimum Education Requirement -Associate's Degree or equivalent experience

    Minimum Management Experience - 2 years

    Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

    **Location** _US-AZ-PHOENIX_

    **System ID** _982209_

    **Category** _Food Service_

    **Employment Status** _Full-Time_

    _Exempt_

    **Posted Range** _$54100 to $81950_

    **Company : Segment Desc** _SCHOOL SERVICES_

    _On-Site_


    Employment Type

    Full Time

  • Deputy Operations Manager
    SMX    Phoenix, AZ 85067
     Posted about 23 hours    

    Deputy Operations Managerat SMX(View all jobs) (https://www.smxtech.com/careers/)

    United States

    SMX is seeking a Deputy Operations Manager to assist the Operations Manager in leading the daily execution of Field Service Representative (FSR) activities for USSOCOM tactical communications programs. These programs include, but are not limited to, the Satellite Deployable Node (SDN) and Tactical Local Area Network (TACLAN) Family of Systems (FoS).

    **This position requires a DoD Secret clearance, which requires US citizenship for work on DoD contracts.**

    **Responsibilities:**

    + Support the Operations Manager in overseeing daily operations for a geographically dispersed FSR workforce, providing sustainment, technical support, and training

    + Serve as an alternate point of contact for program leadership, customers, and onsite teams

    + Assist with scheduling, staffing plans, and personnel management to ensure proper coverage of mission requirements

    + Help track and report key performance metrics, compliance, and contract deliverables

    + Coordinate shipping, equipment accountability, spares inventory, and maintenance tracking in support of FSR operations

    + Conduct regular site visits and virtual check-ins to monitor field performance and resolve issues

    + Support onboarding and training for new hires, ensuring compliance with all security and operational standards

    + Help identify process improvements to increase efficiency and reduce operational risk

    + Maintain records, generate operational reports, and assist with CPARS and other performance assessments

    + Act as the Operations Manager in their absence to maintain continuity of leadership

    **Required Qualifications:**

    + DoD Secret security clearance with the ability to obtain a TS/SCI clearance

    + 5+ years of experience in tactical systems support, systems integration, or similar DoD technical field roles

    + Strong knowledge of tactical network design, Linux/server administration, and C4ISR systems

    + Familiarity with SOF mission requirements and operational TTPs

    + Demonstrated ability to troubleshoot and configure secure communication networks and devices

    + Excellent communication, technical documentation, and stakeholder coordination skills

    **Preferred Qualifications:**

    + TS/SCI Eligible

    + Bachelor’s degree in engineering, Information Technology, or a related field

    + Previous SOF affiliation or experience supporting USSOCOM programs

    + Experience with tactical routers, switches, SATCOM systems, LTE/cellular tech, and secure certificate management

    + Familiarity with government property handling (GFP/CAP), acquisition processes, and fielding integration

    + Previous experience as a Team Lead or Site Lead for FSR teams or similar field-based operations

    + Experience supporting USSOCOM or other Special Operations Forces

    + Knowledge of government logistics and inventory tracking systems (e.g., COLTS, DPAS)

    + Familiarity with CPARS or similar contractor performance reporting processes

    **Application Deadline:** August 11, 2025

    \#CJPOST #LI-DD1

    The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.

    The proposed salary for this position is:

    $105,200—$175,300 USD

    At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.

    We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.

    SMX is an Equal Opportunity employer including disabilities and veterans.

    Selected applicant may be subject to a background investigation and/or education verification.


    Employment Type

    Full Time

  • Leased Critical Operations Manager
    Meta    Chandler, AZ 85286
     Posted about 23 hours    

    **Summary:**

    Meta is seeking a Leased Critical Operations Manager to join our Data Center Operations team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Leased Critical Operations Manager (COM) is responsible for the safe and effective operations, maintenance, and modernization at multiple leased data centers. This person must be familiar with equipment utilized in critical environments, maintain a focus on continuous improvement as well as operational rigor, and enjoy managing a team.

    **Required Skills:**

    Leased Critical Operations Manager Responsibilities:

    1. Develop and execute tactical and strategic plans to safely and effectively operate, maintain, and modernize physical infrastructure

    2. Manage a team of Leased Critical Facility Engineers through effective leadership, coaching, and performance management

    3. Review and approve procedures based on internal standards and industry best practices

    4. Investigate incidents, conduct root cause analysis, and implement corrective actions to improve operations

    5. Collaborate with peer Leased Critical Operations Managers to ensure consistency in strategy, approach, and delivery of critical operations

    6. Maintain partnerships with Landlords, technical teams and support teams to achieve maximum uptime and ensure seamless operations

    7. Support the Environmental health and safety (EHS) program and ensure adherence to Meta Safety Policies and Procedures

    8. Routinely inspect buildings, grounds, and critical equipment to identify potential issues and implement corrective actions

    9. Ensure compliance with work management processes, including CMMS and EAM, and industry standards

    10. Develop and maintain a comprehensive incident response program, including emergency operating procedures and business continuity plans

    11. Support construction project execution (new & retrofit) in the data center, ensuring adherence to construction processes while supporting the critical operations environment

    12. Occasional travel as required (< 20%), with more travel possible during onboarding

    **Minimum Qualifications:**

    Minimum Qualifications:

    13. 8+ years of experience in critical facilities operations

    14. 3+ years of experience in team management

    15. Proficient with maintenance management programs

    16. Regularly walk on flat and uneven terrain

    17. Work at varying heights and from ladders

    18. Lift and/or move 45 pounds or more regularly

    19. Use hands and fingers for various tasks, including reaching/pushing/pulling with hands/arms/shoulders, stooping, kneeling, crouching, and crawling

    **Preferred Qualifications:**

    Preferred Qualifications:

    20. 7+ years experience in a data center or other critical environment

    21. Trade Certification or state license in Mechanical (HVAC)

    22. Equipment field service engineering experience

    **Public Compensation:**

    $133,000/year to $190,000/year + bonus + equity + benefits

    **Industry:** Internet

    **Equal Opportunity:**

    Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

    Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.


    Employment Type

    Full Time

  • Operations Manager
    CVS Health    Mesa, AZ 85213
     Posted about 23 hours    

    At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

    As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

    **Position Summary**

    The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

    The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

    + Overall store management, supervision, and policy implementation

    + Sales and inventory management

    + Employee staffing, training, and development

    + Financial management

    + Customer service leadership

    Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

    Essential Functions:

    1. Management

    Lead others and work effectively with store crews

    Supervise, assign and direct activities of the store’s crew

    Effectively communicate information to store crew and supervisors in an open and timely manner

    Support Store Manager with actions plans for operational and service improvement

    2. Customer Service

    Assist customers with their questions, problems and complaints

    Promote CVS customer service culture (greet, offer help, and thank)

    **Required Qualifications**

    + Deductive reasoning ability, advanced analytical skills and computer skills.

    + Advanced communication skills, leadership, supervision, and influencing skill

    + Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

    **Preferred Qualifications**

    + Experience as a retail manager or supervisor

    **Education**

    High School diploma or equivalent preferred but not required.

    **Anticipated Weekly Hours**

    40

    **Time Type**

    Full time

    **Pay Range**

    The typical pay range for this role is:

    $17.00 - $31.00

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

    Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

    **Great benefits for great people**

    We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

    + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

    + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

    + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

    For more information, visit https://jobs.cvshealth.com/us/en/benefits

    We anticipate the application window for this opening will close on: 10/14/2025

    Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

    We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.


    Employment Type

    Full Time

  • Operations Manager
    CVS Health    Phoenix, AZ 85067
     Posted about 23 hours    

    At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

    As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

    **Position Summary**

    The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

    The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

    + Overall store management, supervision, and policy implementation

    + Sales and inventory management

    + Employee staffing, training, and development

    + Financial management

    + Customer service leadership

    Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

    Essential Functions:

    1. Management

    Lead others and work effectively with store crews

    Supervise, assign and direct activities of the store’s crew

    Effectively communicate information to store crew and supervisors in an open and timely manner

    Support Store Manager with actions plans for operational and service improvement

    2. Customer Service

    Assist customers with their questions, problems and complaints

    Promote CVS customer service culture (greet, offer help, and thank)

    **Required Qualifications**

    + Deductive reasoning ability, advanced analytical skills and computer skills.

    + Advanced communication skills, leadership, supervision, and influencing skill

    + Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

    **Preferred Qualifications**

    + Experience as a retail manager or supervisor

    **Education**

    High School diploma or equivalent preferred but not required.

    **Anticipated Weekly Hours**

    40

    **Time Type**

    Full time

    **Pay Range**

    The typical pay range for this role is:

    $17.00 - $31.00

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

    Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

    **Great benefits for great people**

    We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

    + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

    + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

    + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

    For more information, visit https://jobs.cvshealth.com/us/en/benefits

    We anticipate the application window for this opening will close on: 10/14/2025

    Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

    We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.


    Employment Type

    Full Time

  • Operations Manager II, Fleet Transportation
    Walmart    CASA GRANDE, AZ 85193
     Posted 2 days    

    **Position Summary...**

    **What you'll do...**

    Are you passionate about driving efficient transportation operations within a leading retail company? Walmart is seeking a dedicated Operations Manager - Transportation (Fleet) to lead and optimize our transportation services, ensuring timely and safe delivery of goods.

    **About our Team**

    Join Walmart’s Transportation team, where we play an essential role in maintaining the seamless movement of goods across our extensive distribution network. Our team ensures that Walmart's supply chain remains efficient and cost-effective, directly impacting our customers’ satisfaction. In this role, you will collaborate closely with various departments to drive logistics strategies and operational improvements.

    **What You’ll Do:**

    + Lead and manage transportation associates and leaders, providing direction, monitoring performance, and offering constructive feedback to drive excellence.

    + Implement and oversee the transportation business plan to achieve production, safety, and quality goals specific to Walmart’s standards.

    + Ensure compliance with transportation regulations, safety standards, and Walmart’s logistics policies by developing and maintaining detailed procedures and documentation.

    + Analyze transportation metrics and business reports to identify opportunities for operational improvements and implement strategic changes.

    + Forecast staffing and transportation workload to meet business demands and resolve any emerging issues promptly.

    + Support and promote Walmart’s commitment to efficiency, sustainability, and customer satisfaction in all transportation activities.

    **What You’ll Bring:**

    + Proven leadership skills with experience in managing transportation operations and developing teams.

    + Strong decision-making abilities utilizing facts and data to drive performance.

    + Excellent planning and organizational skills to manage multiple transportation priorities effectively.

    + Exceptional communication skills to build trust and maintain relationships across Walmart’s network.

    + Adaptability to navigate and inspire others through evolving transportation challenges and initiatives.

    _The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process._

    Benefits & Perks:

    Beyond a great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

    At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

    You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

    For information about PTO, see https://one.walmart.com/notices .

    Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

    For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .

    The annual salary range for this position is $84,000.00-$126,000.00

    Additional compensation includes annual or quarterly performance bonuses.

    Additional compensation for certain positions may also include:

    - Regional Pay Zone (RPZ) (based on location)

    - Stock

    **Minimum Qualifications...**

    _Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._

    Bachelor's Degree in a related field (e.g., Management, Supply Chain, Business Administration, Financial Management, Production/Operations Management) and 1 year experience in an operations/distribution/supply chain/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees. OR 1 year experience as a Walmart Supply Chain Area or Operations Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 1 year experience as a Walmart Supply Chain Load Manager OR 3 years experience in an operations/distribution/supply chain/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees.

    **Preferred Qualifications...**

    _Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._

    Both Bachelor's Degree in a related field (e.g., Management, Supply Chain, Business Administration, Financial Management, Production/OperationsManagement); and 3 years experience in a supply chain environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees., Walmart Supply Chain manager supervising, evaluating, mentoring, and developing associates; managing workload; and participating in the hiring and promotion of associates.

    Bachelors: Business, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management

    **Primary Location...**

    58 S THORNTON RD, CASA GRANDE, AZ 85193-9794, United States of America

    Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.


    Employment Type

    Full Time

  • Pharmacy Operations Manager
    Walgreens    GILBERT, AZ 85295
     Posted 2 days    

    **Job Description:**

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

    + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

    + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

    **Customer Experience**

    + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

    + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

    **Operations**

    + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

    + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

    + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

    + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

    + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

    + Accountable for completion of non-clinical patient calls.

    + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

    + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

    + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

    + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

    + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

    + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

    + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

    **People & Performance Management**

    + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

    + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

    + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

    + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

    + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

    **Training & Personal Development**

    + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

    + Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

    + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

    + Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

    **Communication**

    + Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

    + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

    **Job ID:** 1638761BR

    **Title:** Pharmacy Operations Manager

    **Company Indicator:** Walgreens

    **Employment Type:** Full-time

    **Job Function:** Retail

    **Full Store Address:** 4766 E QUEEN CREEK RD,GILBERT,AZ,85297-08005-06692-S

    **Full District Office Address:** 4766 E QUEEN CREEK RD,GILBERT,AZ,85297-08005-06692-S

    **External Basic Qualifications:**

    + High School Diploma, GED, or equivalent.

    + PTCB or ExCPT certification (except in Puerto Rico).

    + Has one year of work experience as a pharmacy technician in a retail or hospital setting.

    + Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

    + Requires willingness to work flexible schedule, including evening and weekend hours.

    + Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

    + Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

    + Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

    **Preferred Qualifications:**

    + Previous people management/ leadership experience.

    + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

    We will consider employment of qualified applicants with arrest and conviction records.

    This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

    **Shift:** Non-Specialty

    **Store:**


    Employment Type

    Full Time

  • Pharmacy Operations Manager
    Walgreens    PHOENIX, AZ 85067
     Posted 2 days    

    **Job Description:**

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

    + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

    + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

    **Customer Experience**

    + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

    + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

    **Operations**

    + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

    + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

    + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

    + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

    + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

    + Accountable for completion of non-clinical patient calls.

    + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

    + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

    + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

    + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

    + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

    + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

    + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

    **People & Performance Management**

    + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

    + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

    + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

    + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

    + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

    **Training & Personal Development**

    + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

    + Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

    + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

    + Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

    **Communication**

    + Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

    + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

    **Job ID:** 1640374BR

    **Title:** Pharmacy Operations Manager

    **Company Indicator:** Walgreens

    **Employment Type:** Full-time

    **Job Function:** Retail

    **Full Store Address:** 7000 N 16TH ST,STE 100,PHOENIX,AZ,85020-05525-02851-S

    **Full District Office Address:** 7000 N 16TH ST,STE 100,PHOENIX,AZ,85020-05525-02851-S

    **External Basic Qualifications:**

    + High School Diploma, GED, or equivalent.

    + PTCB or ExCPT certification (except in Puerto Rico).

    + Has one year of work experience as a pharmacy technician in a retail or hospital setting.

    + Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

    + Requires willingness to work flexible schedule, including evening and weekend hours.

    + Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

    + Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

    + Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

    **Preferred Qualifications:**

    + Previous people management/ leadership experience.

    + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

    We will consider employment of qualified applicants with arrest and conviction records.

    This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

    **Shift:** Non-Specialty

    **Store:** 02851-PHOENIX AZ


    Employment Type

    Full Time

  • Executive Director, Operations Management - OnDemand & Variable Tech
    CBRE    Phoenix, AZ 85067
     Posted 2 days    

    Executive Director, Operations Management - OnDemand & Variable Tech

    Job ID

    220744

    Posted

    11-Jul-2025

    Service line

    GWS Segment

    Role type

    Full-time

    Areas of Interest

    Facilities Management

    Location(s)

    Remote - US - Remote - US - United States of America

    _**The position is equivalent to a Sector COO**_

    Responsible for overseeing On Demands global operations to ensure the efficient, effective, and integrated delivery of mobile technician services, third-party partnerships, and call center solutions. This executive will drive operational excellence, foster strategic partnerships, champion technology-enabled processes, and lead a transformation towards digital-first engagement. The ideal candidate will be a decisive, innovative leader with deep experience in FM service delivery, large-scale operational management, and transformation programs in a global context.

    **Operational Leadership and Strategy**

    + Develop and execute a global operational strategy that aligns with the organization’s vision and growth objectives.

    + Oversee end-to-end service delivery for mobile technicians and 3P service providers, ensuring optimal route planning, utilization, and service quality across all geographic regions.

    + Align operational frameworks and service level agreements (SLAs) to meet or exceed customer expectations.

    **Digital Transformation and Contact Center Management**

    + Lead the transformation of a high-volume call center into a digitally-enabled customer service hub, leveraging self-service platforms and automation.

    + Develop digital-first strategies (e.g., omnichannel communication, AI-driven dispatch, analytics) to elevate customer experience and service efficiency.

    + Ensure rigorous performance measurement (e.g., average handle time, first-call resolution, customer satisfaction).

    **Process Optimization and Continuous Improvement**

    + Implement data-driven methodologies (e.g., Lean, Six Sigma) to drive ongoing process improvements, reduce costs, and enhance service levels.

    + Oversee standardization and harmonization of operational processes across regions and business units.

    + Champion a culture of accountability, transparency, and continuous learning within the operations function.

    **Financial Management and Operational Budgeting**

    + Collaborate with the executive leadership team to set financial targets and operational budgets, ensuring alignment with the company’s strategic plan.

    + Monitor and optimize cost structures, driving profitability through process improvements, strategic sourcing, and vendor management.

    + Evaluate capital expenditures for technology upgrades, infrastructure improvements, and new growth initiatives.

    **Stakeholder and Relationship Management**

    + Build and maintain strong relationships with clients, suppliers, and third-party service providers to ensure seamless service delivery and collaboration.

    + Serve as a spokesperson for operational excellence and innovation when engaging with senior clients and corporate boards.

    **Leadership and Talent Development**

    + Recruit, mentor, and retain high-performing operational leaders, creating a succession pipeline within the global operations team.

    + Foster a customer-centric, inclusive, and performance-driven culture that encourages collaboration and innovation.

    + Implement leadership development programs and skill-building initiatives to ensure continual growth of operational staff.

    **What You’ll Need:**

    + Bachelor's Degree preferred with 15+ years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

    + Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.

    + Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

    + Motivation to impact results of a business unit, major operational segment, or enterprise-wide organization sub-function.

    + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

    + Meticulous organizational skills with a masterful inquisitive mindset.

    Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

    CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Executive Director position is $230,000 annually and the maximum salary for the Executive Director position is $250,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

    **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

    **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

    CBRE GWS

    CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

    Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

    CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)


    Employment Type

    Full Time


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