First-Line Supervisors of Material-Moving Machine and Vehicle Operators

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

**Job Description**

Are you looking for a patient-focused, innovation-driven company to inspire you and empower you to shine? Join us as a Clinical Operations Manager based remotely reporting to the Clinical Operations Leadership team.

At Takeda, we are transforming the pharmaceutical industry through our R&D-driven market leadership and being a values-led company. To do this, we empower our people to work towards their potential through life-changing work. Certified as a Global Top Employer, we offer stimulating careers, and work toward excellence in everything we do. We foster an inclusive, collaborative workplace, in which our global teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.

Here, you will be a necessary contributor to our inspiring, bold mission.

**_GOALS:_**

Lead study operational strategy and planning and oversee execution of clinical studies for an assigned clinical program(s), supporting clinical strategy defined in Clinical Development Plan.

In close collaboration with Clinical Operations Program Lead(s):

+ Oversee the execution of studies in assigned clinical program(s) in compliance with quality standards (including ICH GCP, local regulations and Takeda SOPs), on schedule and on budget.

+ Oversee Strategic Partners and/or other CROs and other 3rd party vendors to meet Takeda’s obligations described in ICH-GCP and Takeda’s business objectives.

The assigned clinical studies may be of low to medium level of complexity. More than one study and/or more than one program may be assigned.

**_A_** **_CCOUNTABILITIES:_**

+ Accountable for planning and operational strategy and execution for assigned clinical trials.o Provides subject matter expertise and operational input into protocol synopsis, final protocol and other study related documents.o Challenges study team to ensure operational feasibility, inclusive of patient and site burden.o Validates budget and ensures impacts are adequately addressed.o Participates in country and site feasibility/selection process, with a focus on providing country insights, corporate alignment and therapeutic expertise to ensure alignment between study execution plan and program strategy.o Challenges study team to ensure timelines meet the needs of the clinical development plan.o Ensure new team members and vendors are appropriately onboarded.

+ During Early Engagement with Strategic Partner(s) and/or other CROs, lead the development of the Operational Strategy in preparation for Operational Strategy Review; focus on ensuring accurate assumptions are applied and robust risk management plans are in place.

+ Provide oversight/support/guidance to Strategic partners/CRO to ensure study issues are addressed and resolved rapidly.

+ Responsible for study budget planning and management and accountable for external spend related to study execution. Works closely with Clinical Operations Program Leader(s), Global Program Management, and Finance to ensure on a regular basis that budgets, enrollment, and gaiting are accurate; Communicates study status, cost and issues to Clinical Operations Program Lead(s); serve as escalation point for third party vendors managed by Strategic Partner and/or other CROs.

+ Oversee Strategic Partners/CRO/vendor selection, budget and contract negotiation, and proper supervision of performance for all activities assigned to a Strategic Partner/CRO/vendor for assigned studies, including escalation of issues to governance committees when warranted.

+ Specific areas of sponsor oversight include, but are not limited to:o Review and approval of key monitoring documents/plans, periodic review of outputs, decisions and actions related to monitoring.o Review and endorsement of relevant study plans, as applicable.o Study team meeting management and attendance when necessary; regular review of meeting agendas and minutes.o Review of outcomes/actions related to protocol deviations review; primary purpose of review is to support the identification of trends across sites and/or the study.o Documented review and monitoring of issues, risks and decisions at the study level and implementation of appropriate mitigation strategies.

+ In partnership with data management, review and pressure test all database timelines and plans; ensure strong linkage between the strategy (i.e., filing/registration, data generation, etc.) with the tactical plan for database lock and CSR.

+ Ensure studies are “inspection ready” at all times; may be involved in regulatory inspections by preparing for and/or attending the inspections.

**_EDUCATION AND EXPERIENCE:_**

+ BS/BA required, preferably in a health-related, life science area or technology-related fields or equivalent combination of education, training and experience.

+ Advanced degree(s) (e.g., Master or Doctorate) and relevant training or experience (e.g., fellowship. internships, etc.) may be considered to supplement experience requirements.

+ 5 or more years’ experience in pharmaceutical industry and/or clinical research organization, including 3 or more years clinical study management/oversight, including significant study management support experience (e.g. clinical trial assistant/associate or lead CRA).

+ Experience could include either early phase clinical studies or Phase 2 and 3 studies and global/international studies or programs. Experience in more than one therapeutic area is advantageous.

+ Knowledge in global regulatory and compliance requirements for clinical research, including but not limited to US CFR, EU CTD, and ICH GCP. Awareness of local country requirements is also required.

+ Demonstrated successful experience in project/program management and matrix leadership.

+ Good communication skills.

+ Excellent teamwork, organizational, interpersonal, and problem-solving skills.

+ Fluent business English (oral and written).

**Takeda Compensation and Benefits Summary**

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

**For Location:**

Massachusetts - Virtual

**U.S. Base Salary Range:**

$96,600.00 - $151,800.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

**EEO Statement**

_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._

**Locations**

Massachusetts - Virtual

**Worker Type**

Employee

**Worker Sub-Type**

Regular

**Time Type**

Full time

**Job Exempt**

Yes

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

\#LI-Remote

**Become a part of our caring community and help us put health first**

The TA Operations Manager plays a pivotal role within Humana’s Talent Acquisition Operations Leadership Team, serving both as a Team Leader and the Strategic Owner of our Optimization and Enablement functions and strategies. In this capacity, you will lead initiatives aimed at enhancing our talent acquisition processes, ensuring they are efficient, effective, and aligned with our organizational goals.

Leadership will be instrumental in driving continuous improvement and fostering a culture of excellence within the Talent Acquisition team. We invite you to join our team and play a pivotal role in shaping our future talent acquisition strategies, ensuring we attract and retain top talent to drive our organization's success.

Responsibilities:

+ Lead a team of TA Operations associates aligned to Candidate Experience, Career Navigation Services and TA Optimization and Enablement priorities.

+ Build and oversee a strategic roadmap for function that aligns to TA Strategic Priorities. Identify opportunities for enhancing operational efficiency and effectiveness within talent acquisition

+ Be accountable for delivery on key roadmap projects from Discovery>Design>Develop>Deploy>Measure. Projects range from small to large and are based on process & experience improvement for our TA teams, hiring leaders and candidates.

+ Champion the TA Operations brand and value across TA leadership and the broader HR teams. Work closely with cross-functional teams to ensure alignment of talent acquisition strategies with overall business objectives.

+ Utilize data-driven insights to monitor performance metrics and drive informed decision-making

+ Actively participate and foster a culture of collaboration, transparency, open communication within TA Operations team and beyond.

**Use your skills to make an impact**

**Required Qualifications**

+ 5+ years of full cycle recruiting experience with recent experience in a mid to large Talent Acquisition function.

+ Demonstrated project management skills, leading complex projects

+ Strong analytical skills with the ability to interpret data and develop actionable insights

+ Excellent communication and presentation skills, with the ability to engage and influence senior leadership

+ Strong decision making, leadership and/or motivational skills with the ability to coach, evaluate, and train others.

+ Comprehensive knowledge of all Microsoft office applications, including Word, PowerPoint, and Excel

+ A curious mindset focused on process improvement and ways to improve the overall recruitment experience

**Preferred Qualifications**

+ People leadership experience is strongly preferred

+ Prior experience analyzing data and metrics to implement change in departmental processes

+ Experience leading geographically dispersed teams

+ Performance Management experience

**Additional Information**

**SSN Alert Statement**

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.

**WAH Internet Statement**

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 02-25-2025

**About us**

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Deloitte Technology-US (DT-US) PMO - Operations Manager

As a Manager in the Deloitte Technology-US (DT-US) Office of the CIO (OCIO) PMO team you will play a key role in support of the PMO and the use of project management practices and methodologies across DT-US to enable world-class delivery of our firm's internal technology programs.

The DT-US PMO team is part of the Office of the CIO (OCIO) and reports to the US OCIO Leader. The OCIO leads the development and implementation for technology strategy at Deloitte and drives the strategic initiatives to build market leading technology capabilities. DT-US powers IT for Deloitte's 175K+ professionals while supporting business priorities and transformational initiatives in areas such as AI, Cloud, and Cyber.

Recruiting for this role ends on May 31, 2025

Work you'll do

As a DT-US PMO operation manager, you will proactively provide ongoing maintenance of PMO processes, templates, knowledge documents, methodologies, and technology/ tools; support the day-to-day PMO operations that enable delivery of programs and projects; influence organizational thinking for how we should manage technology implementations for continuous improvements; and drive consistency throughout our DT-US organization in how we implement and deliver our technology processes, programs, and projects.

As the DT-US PMO operations manager, you will be expected to build and demonstrate a strong competency and business knowledge on assigned initiatives. You may have responsibility for managing day-to-day activities of other PMO team members as well as providing coaching and performance feedback.

Responsibilities include:

+ Provide Strategic Guidance: Offer leading advice for internal PMO initiatives to ensure alignment with organizational goals.

+ Assess and Recommend: Evaluate current PMO processes and recommend improvements to enhance team efficiency and effectiveness.

+ Lead Specialized Teams: Manage and guide internal PMO teams to deliver needed operational projects and reporting.

+ Operational Support: Oversee and manage day-to-day PMO operations, ensuring smooth and efficient functioning.

+ Maintain Content and Processes: Ensure all PMO-owned content, processes, toolkits, and knowledge bases are up-to-date and effectively used.

+ Promote Best Practices: Drive the implementation of the latest methodologies in PMO processes to ensure continuous improvement.

+ Stakeholder Interaction: Interact with senior leaders, prepare presentations on PMO strategy and performance, and manage stakeholder relationships.

+ Metrics and Reporting: Identify, analyze, and report key metrics to demonstrate the PMO's value and promote transparency.

+ Team Management: Mentor and manage PMO team members, providing coaching and performance feedback.

+ Communication: Prepare PMO-related communications to ensure consistent and clear messaging and promote knowledge sharing.

+ Quality Management: Evaluate and maintain quality management standards within the PMO.

+ Travel Requirements: Ability to travel 0-10%, predominantly remote with the option to work from home or a nearby Deloitte office.

Required Qualifications:

+ 6+ years of relevant experience in Project/Program Management working on large, complex, cross-functional IT initiatives utilizing a structured project management methodology and formal tools/approaches (PMBOK, Prince2, etc)

+ 3+ years of experience managing full lifecycle SAFe/Agile projects including overseeing the strategy / business case development, developing the implementation plan to support the business case, and driving the implementation of the plan to deliver the final program objectives

+ 3+ year of people management experience overseeing and mentoring cross functional teams including offshore team members

+ 3+ years of project / program financial management (e.g., Planning, Forecasting, Budgeting, Business Case Development, etc.) in addition to experience in the planning, estimation, resource management, project tracking, scope control, risk and issues management as well as stakeholder relationship management.

+ 1+ year of recent ServiceNow experience (ServiceNow SPM module experience highly preferred)

+ Bachelor's degree in information systems, business administration, or a related field

+ Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve; this role is predominantly remote with the option to work from home or a nearby Deloitte office

+ Limited immigration sponsorship may be available

Preferred Qualifications:

+ Certifications: PMP, SAFe, CSM, ITIL Foundation (or above)

+ Advanced capability with Microsoft Office suite, including Excel, PowerPoint, and Teams

+ Strong business acumen, deep understanding of, and experience in the operations of the firm's business practices

+ Strong analytical, problem solving, and critical thinking skills

+ Ability to design and take initiatives from abstract to concrete

+ Can think strategically but also execute operationally with an attention to detail

+ Excellent communication and presentation skills, with the ability to translate quantitative and qualitative analyses into clear messages and informed responses to leadership

+ Self-starter, independent thinker and resourceful

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,000 to $179,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

EA_ExpHire

#LI-LH1

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1565177BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 805 S VAL VISTA DR,GILBERT,AZ,85296-03788-04543-S

**Full District Office Address:** 805 S VAL VISTA DR,GILBERT,AZ,85296-03788-04543-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:**

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1565056BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 4134 N 44TH ST,PHOENIX,AZ,85018-04217-05938-S

**Full District Office Address:** 4134 N 44TH ST,PHOENIX,AZ,85018-04217-05938-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:** 05938-PHOENIX AZ

Warranty Warehouse & Dispatch Manager

Field Service Phoenix, Arizona

Apply

Description

Fluidra is looking for a/an Warranty Warehouse & Dispatch Manager to join our team in Phoenix, AZ.

WHAT YOU WILL CONTRIBUTE

The Warranty Warehouse & Dispatch Manager is responsible for all facets of maintaining and operating our warranty parts warehouse in the local market as well as acts a warranty call dispatcher for the immediate area surrounding the warehouse location. Works in partnership with the local Territory Service Manager and Sales Manager to deliver a high level of customer service to our customers within the local market. Additionally, you will:

+ Daily operation & organization of our warranty parts warehouse

+ Responsible for ordering and maintaining accurate inventory of products in the warranty parts warehouse.

+ Responsible for receiving all inbound deliveries

+ Dispatch of warranty service calls to local warranty centers for repair

+ Maintain accurate log of dispatched calls and proactively communicate to the parties involved daily to maintain a high level of customer service.

+ Communicate daily with local Service Manager & sales reps to ensure customers are being addressed

+ Proactively alert Service Manager of any gaps in warranty coverage so that they can look for and fill those coverage gaps in the territory

+ Ship warranty parts as needed to other service and sales team members to help take care of urgent customer needs

+ Manage all claims and whole good orders within Fluidra Warranty Claims Processing System for the local market

+ Responsible for maintaining supplies needed to host training classes on the warehouse premises

+ Lead by example, exhibiting professional behaviors and strict adherence to all company policies

+ Identify slow moving or obsolete products so we can replace with more critical stock

WHAT WE SEEK

+ 5+ years of related experience in the warehouse and/or dispatching field

+ Strong Leadership & Communication skills

+ Proactive management mentality

+ Familiar with Warehouse Management Systems

+ Strong computer skills (Excel, Word, PowerPoint, Email)

EDUCATION

High school diploma or equivalent

WHAT WE OFFER

An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes:

+ 3 weeks of paid vacation

+ 11 paid Holidays

+ Full range of health benefits including medical, dental & vision, short & long-term disability

+ 401(K) matching (100% of first 3% contributed, 50% of the next 2%)

+ Health and wellness programs / gym reimbursement

+ Educational assistance up to $7,000 per year

+ Company sponsored FUN events!

+ Generous product discounts

WHO WE ARE

Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands : Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover ‐ Pools®, iAquaLink®, Grand Effects®, Dell® and Nature2® names. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.

Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation.

Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.

**Company Description**

We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities and our people make it possible.

Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us — and will continue to allow us — to grow. The result? Inspired people, amazing designs, and projects with purpose.

**Job Description**

Olsson's Traffic/Technology team provides clients with a single resource for both traditional and niche traffic services. Our team handles traffic operation studies, pedestrian circulation studies, and intersection improvement/design projects. We specialize in traffic signal design and have notable expertise in signal timing. Additionally, we work on pavement marking design, street lighting analysis and design, DMS boards, bike ped-trail alignments, and evaluating and designing Intelligent Transportation Systems (ITS). Our team is also proficient in more complex projects, including conducting citywide safety studies and improving signal systems.

As a Senior Traffic/Technology Engineer, you will play a key role in shaping the future of transportation infrastructure. Your passion for collaborative work and commitment to positively affecting communities will drive you to lead traffic planning, studies, design, and operations tasks and projects. You'll have the unique opportunity to make a difference and contribute to the growth of our fast-growing team.

**Qualifications**

**You are passionate about:**

+ Working collaboratively with others

+ Having ownership in the work you do

+ Using your talents to positively affect communities

**You bring to the team:**

+ Strong communication skills

+ Ability to contribute and work well on a team

+ Bachelor’s degree in Civil Engineering

+ Minimum of 8 years of experience in traffic engineering, traffic operations, or ITS projects

+ Professional Engineering (PE) license

+ Working knowledge of CAD software such as AutoCAD Civil 3D and/or MicroStation

+ Synchro experience is preferred, but not required

+ Local industry knowledge and experience, preferred

**Additional Information**

Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we’re here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it.

As an Olsson employee, you’ll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you’ll:

+ Become an owner in the company after your first year through our Employee Stock Ownership Plan (ESOP)

+ Engage in work that has a positive impact in communities

+ Receive an excellent 401(k) match

+ Participate in a wellness program promoting balanced lifestyles

+ Benefit from a bonus system that rewards performance

+ Have the possibility for flexible work arrangements

Olsson is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

\#LI-IC1

Overview Evening Shift: Hours vary Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses nine acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With more than 16,000 team members, 3,700 affiliated providers and over 1,100 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary This entry level healthcare position supports hospital operations as a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and serves as a front line customer service agent. Works with state-of-the-art technology including software, surveillance equipment and is part of the hospital's first responder network. As needed, may also be required to work on-call. Keeps customer service as first priority in all interactions Answers and responds to internal, external and security dispatch call traffic Interacts with multiple software platforms to problem solve and serve callers needs Provides numbers, resources and/or information to callers of all types Completes documentation for all calls and service lines supported Alert and activates resources to emergency codes, security issues including staff and patient needs Covers the Customer Navigation Center’s phones after hours, nights, weekends and holidays Activates mass notification calls, paging on-call resources and locates other as needed assets Monitors surveillance cameras, child abduction, radio traffic, monitoring software for facilities, panic alarms etc. Maintains documentation for security tasks, deploys them to calls and tracks their movement Covers or takes call after hours for other service lines or call centers (Hope line, Cancer Center, Interpreters) Assists in training and precepting new staff Helps maintain department resources, service books, downtime resources and flip charts Qualifications Education High School Diploma or GED Required Experience Entry level position. Will provide on the job training Required

**Preferred Qualifications**

+ Bachelor's degree in a related field.

+ 7+ years of experience working in a distribution center, including 3+ years of management experience.

**Job Summary**

Lead the operation of a Distribution Center in support of company goals. Provide input and feedback on all operations processes and results to DC Manager. Responsible for providing input to DC Manager for departmental strategic and operations planning, financial management, operational reporting and communication, fleet management, departmental process improvement, compliance, and inventory management.

**Major Tasks, Responsibilities, and Key Accountabilities**

+ Provides departmental input to DC Manager for development of operating plans for warehouse and transportation operations in support of organizational goals including facility, equipment and staff.

+ Identifies departmental financial resources necessary to support operating plan and provide cost justification for departmental spending; participates with DC Manager in the development of department operating budgets.

+ Provides process improvement recommendations to DC Manager and implements process improvement action plans within the department. Conducts routine departmental analysis on functions, processes, asset utilization (equipment, resources, and labor) and communicates results of departmental analysis to DC Manager.

+ Leads associates to be fully compliant with all safety and Hazmat rules and regulations, legal regulations, and human resource policies; ensures safety and security of associates, facility, equipment, and inventory relevant to department. Reports safety and security discrepancies to DC Manager.

+ Manages performance of Assistant Manager and/or hourly associates and recognize, train, coach, counsel, and take corrective action when warranted.

+ Performs other duties as assigned.

**Nature and Scope**

+ Solutions require analysis and investigation.

+ Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.

+ Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

**Work Environment**

+ Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.

+ Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.

+ Typically requires overnight travel 5% to 20% of the time.

**Education and Experience**

+ Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

**Our Goals for Diversity, Equity, and Inclusion**

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

**Equal Employment Opportunity**

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

**_What Operations Technology contributes to Cardinal Health_**

Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.

Operations Technology is responsible for the identification and application of appropriate new technology and associated processes to drive efficiency, productivity and optimal network design. This should include interfacing with transportation and customer-facing strategies to ensure continuous supply chain solutions.

**OptiFreight® Logistics** is an undisputed industry leader in delivering savings via third-party freight management. Annually, OptiFreight® manages over 20 million shipments for over 2,000 customers, generating collective savings of $535M. OptiFreight® has begun to expand our footprint to incorporate Same Day / Courier as well as other modalities of transportation management. Our goal is to offer full suite transportation management to cover ALL transportation needs of healthcare providers. Our proven methods and innovation have led to unique volume-driving capabilities to that support the ability to drive capture and mange more shipments and freight spend than anyone in this space. Ultimately, our ability to deliver value comes through people (highly consultative), scale (breadth of experience and shipments managed), and insights (data driven actions that lead to value).

**_Job Summary_**

The Consultant, Transportation Management Systems is a member of the Logistics Operations team in OptiFreight® Logistics. The main function of this team is to design, implement, operate, and manage comprehensive logistics solutions for healthcare systems and related customer organizations. The Consultant, Transportation Management Systems plays a key role by supporting various technology platforms used to perform business processes and create customer value.

**_Responsibilities_**

+ Support customer and courier implementation activities by creating and configuring appropriate accounts, service options and profiles, and price / cost records in technology platforms

+ Work closely with 3rd party software providers to advance technology for both offerings to our customers as well as internally

+ Effectively communicate with cross functional teams to determine technology needs as well as help to establish reasonable timelines for any proposed projects

+ Champion integration activities utilizing EDI/API data exchanges

+ Partner with our BI Team to establish baselines for performance metrics as well as being a resource to check for data validity

+ Understand billing processes that relate to the operations team to better support any technical changes or updates that might occur

+ Concisely and proactively provide updates to current, or future, projects to the respective team that will be affected

+ Perform system maintenance as necessary to ensure the accuracy of transactions and data

+ Create and manage internal and external user accounts

+ Support business reporting and data management needs for account management, operations, and carrier performance management

+ Prepare and provide technology training and supporting documentation for internal and external users

+ Create appropriate documentation to describe activities and methods for configuring and maintaining technology platforms

+ Initiate and monitor integration requests made to technology service providers

+ Properly communicate needs for all parties in any integration requests, as well as have a broad understanding of both internal and external integration needs

+ Champion the update and review of metrics and key performance indicators related to technology platforms

+ Support tracking and resolving technology problems or outages; collaborate with internal and external teams to ensure satisfactory resolution

+ Collaborate with business teams to anticipate, plan, and document technology gaps, needs, and future requirements to enable business value

+ Lead technology change management activities that impact the team

+ Participate in process development and improvement activities

+ Assist with other tasks or projects as assigned

**_Location_**

+ Remote, work from home

**_Qualifications_**

+ Bachelor’s degree in related field or equivalent work experience preferred

+ 4+ years of experience in a related field preferred

+ Prior experience utilizing a Transportation Management System (TMS) and /or Courier Management System (CMS)

+ Thorough understanding of integration and data sharing technologies such as EDI, API, SFTP, and web services preferred

+ Experience with Tableau, Alteryx preferred

+ Process oriented approach with a focus on continual improvement

+ Strong computer skills with proficiency in MS Excel, PowerPoint, and Word

+ Excellent oral and written communication skills

+ Ability to manage and prioritize projects while collaborating with cross functional teams and stakeholders

+ Strong inter-personal and relationship building skills; able to build relationships at all levels in an organization

+ Flexible and responsive attitude capable of managing multiple, shifting priorities

+ Must display a high level of organization skills and the ability to work independently

**_What is expected of you and others at this level_**

+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

+ May contribute to the development of policies and procedures

+ Works on complex projects of large scope

+ Develops technical solutions to a wide range of difficult problems

+ Solutions are innovative and consistent with organization objectives

+ Completes work; independently receives general guidance on new projects

+ Work reviewed for purpose of meeting objectives

+ May act as a mentor to less experienced colleagues

**Anticipated salary range:** $79,700-$102,420

**Bonus eligible:** No

**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

+ Medical, dental and vision coverage

+ Paid time off plan

+ Health savings account (HSA)

+ 401k savings plan

+ Access to wages before pay day with myFlexPay

+ Flexible spending accounts (FSAs)

+ Short- and long-term disability coverage

+ Work-Life resources

+ Paid parental leave

+ Healthy lifestyle programs

**Application window anticipated to close:** 04/20/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

\#LI-Remote

_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

_To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)