Social/Behavior Sciences & Public Service

First-Line Supervisors of Material-Moving Machine and Vehicle Operators

Directly supervise and coordinate activities of material-moving machine and vehicle operators and helpers.

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Social/Behavior Sciences & Public Service Area of Interest

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First-Line Supervisors of Material-Moving Machine and Vehicle Operators

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First-Line Supervisors of Material-Moving Machine and Vehicle Operators


Knowledge, Skills & Abilities

First-Line Supervisors of Material-Moving Machine and Vehicle Operators

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Transportation

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Administration and Management

KNOWLEDGE

English Language

KNOWLEDGE

Personnel and Human Resources

SKILL

Active Listening

SKILL

Coordination

SKILL

Management of Personnel Resources

SKILL

Time Management

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Problem Sensitivity

ABILITY

Written Comprehension

ABILITY

Deductive Reasoning


Job Opportunities

First-Line Supervisors of Material-Moving Machine and Vehicle Operators

  • PT Package Dispatch Supervisor
    UPS    Sierra Vista, AZ 85635
     Posted 1 day    

    **Before you apply to a job, select your language preference from the options available at the top right of this page.**

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

    **Job Description:**

    **Job Summary**

    This position assists the Package Dispatch Supervisor (PDS) with dispatch analysis and daily routine tasks that support the dispatch and preload teams. He/She is responsible for analyzing dispatch plans, identifying areas of opportunity, report publication and service audits.

    **Responsibilities:**

    + Verifies system downloads.

    + Identifies various service failures and exceptions.

    + Prints and distributes multiple daily reports.

    + Makes necessary report updates and communicates changes to PDS.

    + Utilizes mapping tools.

    + Plots previous data and compares actual dispatch to planned dispatch.

    + Maintains a loop analysis to ensure periodic analysis of all loops.

    + Utilizes available reports and systems.

    + Completes monthly dispatch audit.

    **Qualifications:**

    + Bachelor's Degree or International equivalent - Preferred

    + Dispatch Planning System (DPS) and UDC knowledge

    + Experience using Microsoft Office products or equivalent software

    + Customer-focused with strong planning and organization skills

    + Familiar with package flow technologies - Preferred

    **Employee Type:**

    Permanent

    UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

    **Other Criteria:**

    UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

    **Basic Qualifications:**

    Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

    **Company:** UNITED PARCEL SERVICE

    **Category:** Operations

    **Requisition Number:** R24015560

    **Location:** Sierra Vista,Arizona


    Employment Type

    Full Time

  • DC Operations Manager
    Tractor Supply Company    Casa Grande, AZ 85193
     Posted 1 day    

    DC Operations Manager

    **Overall Job Summary**

    This position is responsible for managing all personnel and DC operations during a single shift. They will be responsible for leading, developing, and engaging with their team to achieve positive shift and building results.

    **Essential Duties and Responsibilities (Min 5%)**

    + Direct the functions and personnel of a shift or function to achieve desired results per the daily operations plan.

    + Serve as a key contributor to the business by developing, implementing and sustaining best practices.

    + Act as the primary information source for the Supervisor team and provide visible leadership and drive a motivated, positive, productive workforce ensuring safety and quality standards are met.

    + Lead team of Supervisors in continuous improvement processes by focusing / root cause analysis and development of counter measures to drive key performance indicators.

    + Apply sound communication and motivational techniques in supervising, counseling, and disciplining subordinates.

    + Develop and implement strategies aligned with achieving positive building results by prioritizing action steps, setting timelines, identifying and allocating resources necessary to accomplish building objectives.

    + Assist in the recruitment efforts of all DC personnel.

    + Drive workflow in the DC to ensure objectives are met in an efficient manner.

    + Partner with HR and DC Leadership to assist with the development of policies and procedures for Supervisors and team members by maintaining compliance, consistency, and taking corrective action when needed.

    + Lead cross-functional teams as necessary to develop network best practices focused on process improvement and leadership development

    **Required Qualifications**

    _Experience_ : Minimum of five (5) years of operations management experience preferred

    _Education_ : Bachelor’s degree in Business Management or similar field preferred. Any suitable combination of education and experience will be considered.

    **Preferred knowledge, skills or abilities**

    + Lead large scale process improvements through Lean process, Kaizen, and Six Sigma.

    + Collaborate with GM / AGM / OMs to meet budget / P& L goals.

    + Functional knowledge of logistics processes and methods to include flow, cost efficiencies, MHE equipment, safety and quality.

    + Analytical skills to include problem identification and resolution.

    + Working knowledge of a Windows based computer environment with the ability to develop and communicate reporting.

    + Working knowledge of warehouse management systems (WMS), labor management systems, automated pick systems and material handling and sortation.

    + Flexibility and willingness to change direction and focus as business needs.

    + Ability to work any shift and or assigned OM jobs as required.

    + Work additional hours and or days as needed, particularly during high volume periods, to ensure that departmental objectives are accomplished.

    + Proficiency in Microsoft Office Products.

    **Working Conditions**

    + Duties include frequent alternate standing, walking, bending, stooping, and sitting, throughout the course of the shift

    + Required to work in a physical environment that is subject to temperature extremes, movement of mobile and fixed equipment, possible exposure to hazardous products, dust and other conditions associated with a warehouse operation

    **Physical Requirements**

    + Sitting

    + Walking

    + Kneeling/Stooping/Bending

    + Standing (not walking)

    + Lifting up to 10 pounds

    + Lifting up to 20 pounds

    **Disclaimer**

    _This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._

    **ALREADY A TEAM MEMBER?**

    You must apply or refer a friend through our internal portal

    Click here (https://performancemanager4.successfactors.com/sf/home?company=tractorsup)

    **CONNECTION**

    Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.

    Learn More

    **EMPOWERMENT**

    We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits total rewards offerings. fot full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

    Learn More

    **OPPORTUNITY**

    A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

    Learn More

    Join Our Talent Community


    Employment Type

    Full Time

  • Night Dispatcher
    United Petroleum Transports    Phoenix, AZ 85067
     Posted 1 day    

    Night Dispatcher

    Job Details

    Job Location

    AZ Phoenix - Phoenix, AZ

    Education Level

    High School

    Travel Percentage

    None

    Job Category

    Admin - Clerical

    Description

    The Fleet Manager is responsible for dispatching loads to our customers.

    A Day in the life of a Fleet Dispatcher:

    + Promote safety in all actions

    + Control and complete paperwork as required

    + Safely plan driver trips around load/customer expectations and safety guidelines

    + Communicate with drivers regarding company and customer requirements

    + Relay to customer service any issues that need to be relayed to the customer

    + Assisting the drivers in planning routes and building loads

    + Prioritize loads for timely delivery

    + Track and trace all current loads in transit and deliveries

    + Assign loads to drivers in a fair and equitable manner

    + Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destination

    + Communicate with drivers during check-ins throughout pickup, transit, and delivery

    + Monitor store inventories

    + Put a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staff

    + Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required

    + Comply with all corporate policies and procedures and all health and safety policies

    Additional Responsibilities:

    + Carry out other duties assigned by CSC Manager as required

    Qualifications

    Education & Experience:

    + High School Education or equivalent

    + One year experience dispatching or in the customer service area

    Knowledge, Skills and Abilities:

    + Excellent verbal and written communication skills

    + Knowledge of DOT regulations, federal and state standards

    + Ability to prioritize and manage multiple projects

    + Self-starter with detail oriented work habits

    + Able to maintain confidentiality

    + Display professional demeanor

    + Good interpersonal skills; able to work well with wide range of individuals

    + Demonstrate dependability through good attendance and adherence to timelines and schedules

    + Basic computer skills (word & excel)

    + Knowledge of basic company employment policies and procedures

    Physical Requirements:

    + Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activity

    + Occasional lifting (up to 20 pounds)

    Schedule:

    + Thursday through Saturday, and every other Wednesday 5 pm to 5 am


    Employment Type

    Full Time

  • Senior Operations Manager
    TriMas Corporation    Tolleson, AZ 85353
     Posted 1 day    

    Summary:

    The Senior Operations Manager is fully responsible for the operations management of Martinic Engineering in Tolleson, AZ and is directly accountable for operational performance. The Senior Operations Manager will oversee staff and operations. Responsibilities include: planning, scheduling, production control, inventory management, manufacturing, production, manufacturing routers/standards/costs, process flow, shipping and receiving, shift scheduling, employee hiring and training, EHS (environmental, health, and safety), facilities, and equipment.

    Essential Duties and Responsibilities:

    Responsible for managing and directing production activities in a machining environment. Coordinates the production of parts, ensures machines are maintained and running smoothly, and manages supervisors/workers in a shop environment.

    Operational responsibility for staffing, safety, delivery, productivity, and other key metrics.

    Strategic and tactical leadership of operations to achieve the business goals and initiatives

    Establish and follow budgets and strategic plans to achieve division objectives

    Build culture of continuous improvement via lean manufacturing, six sigma, and theory of constraints.

    Drive operational excellence and standardization.

    Partner with supply chain to accelerate operational performance.

    Pro-actively analyzes operational metrics, making and driving process improvements within manufacturing

    Determines business impact from the operations metrics and make recommendations to the business unit

    Accountable for driving Lean Initiatives throughout the operation to ensure they are fully embraced and implemented.

    Ensures the operation has adequate inventory, production control scheduling, and shipping/receiving logistics.

    Drives a culture of accountability and results through strategy deployment and effective performance management.


    Employment Type

    Full Time

  • Warehouse Supervisor
    Ryder System    Phoenix, AZ 85043
     Posted 1 day    

    _Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_

    **We are immediately hiring a Warehouse Supervisor - 2nd Shift Inbound/Outbound in Phoenix, AZ for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.**

    + Pay Type: Exempt / Salary paid Twice Per Month

    + Annual Salary Pay: $55,000.00 - $65,000.00 per year based on experience

    **Schedule: Monday-Friday 2:30 p.m. – Close of business (varies)**

    When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

    Here are a few of the many benefits when working with us:

    + Medical, Dental, Vision Benefits start at 30 Days

    + 401 (K) Savings Plan with a company match

    + Discounted employee stock purchase options

    + Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

    + All major holidays paid and Paid time off within your first year

    + Up to 12 weeks paid maternity leave

    **Apply Here With Ryder Today**

    We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

    Click here to see all Opportunities at Ryder: https://ryder.com/careers

    EEO/AA/Female/Minority/Disabled/Veteran

    **Summary**

    Under the responsibility of the Manager, the Supervisor Logistics is responsible to supervise, coordinate and oversee the logistics operations and provide coaching, development and training to the staff members. The successful candidate must be able to provide recommendations for improvements to the facility, equipment, machinery, and processes. They will be accountable that the staff is performing to standard and has to ensure that progress is made to achieve the business objectives.

    **Essential Functions**

    + Supervise, coordinate and oversee day to day logistics operations;

    + Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications

    + Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics

    + Accountable for site Key Performance Indication (KPI)

    + Working in collaboration with customer in all aspect of operations

    + Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes

    + Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes

    + Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate

    + Address performance problems through corrective action and disciplinary process

    + Understand labor agreement and maintain positive labor relations with all employees

    + Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies

    + Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs

    **Additional Responsibilities**

    + Performs other duties as assigned.

    **Skills and Abilities**

    + Instills commitment to organizational goals

    + Strong planning skills

    + Results oriented

    + Effective leadership skills

    + Motivating skills

    + Effective interpersonal skills

    + Diverse team environment

    + Strong verbal and written communication skills

    + Possesses a high degree of initiative

    + Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

    + Ability to work independently and as a member of a team

    + Flexibility to operate and self-driven to excel in a fast-paced environment

    + Capable of multi-tasking, highly organized, with excellent time management skills

    + Detail oriented with excellent follow-up practices

    **Qualifications**

    + H.S. diploma/GED required

    + One (1) year or more experience in transportation, warehouse or distribution environment preferred

    + 0 to One (1) year direct supervisory/leadership experience required

    **DOT Regulated:** No

    \#fb #indexempt #li-kg

    **Job Category:** Logistics

    Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

    _Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_

    **Current Employees:**

    If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

    \#wd


    Employment Type

    Full Time

  • Operations Manager
    Saia, Inc    Phoenix, AZ 85067
     Posted 1 day    

    **Ready To Go Further?**

    Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what _going further_ is all about.

    **Job Summary**

    Saia is currently recruiting an Operations Manager to join our team. As an Operations Manager, you will inspire your team to go above and beyond while directing and coordinating the activities of terminal employees to provide cost effective, timely and quality service to our customers.

    **Job Responsibilities**

    + Investigate customer complaints and resolve problems.

    + Interview, select, train, and assign new personnel.

    + Enforce compliance of all company policies and procedures, safety rules and governmental regulations.

    + Review and analyze expenditure, financial and operations reports to determine requirements for increasing profits and improving processes.

    **Preferred Qualifications**

    + Minimum 2+ years of LTL terminal operations supervisory experience

    + Bachelor's degree

    + Knowledge of AS400

    + Knowledge of Microsoft Office

    **Benefits**

    At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

    **Make Your Move**

    **At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team.** **So, if you’re ready to put your career on a solid path, let’s go further.**

    **Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**


    Employment Type

    Full Time

  • Supervisory Air Traffic Control Specialist (Air Traffic Manager, Level 11)
    Federal Aviation Administration    Phoenix, AZ 85067
     Posted 1 day    

    Summary Serves as an Air Traffic Manager of a terminal facility, and is responsible for planning and directing all activities at the facility. Responsibilities Directs a highly technical workforce, including functionally integrated teams of operational and support personnel, that provides air traffic control services throughout a geographic area. The work impacts the safe, orderly, and expeditious movement of aircraft as well as segments of the aviation industry. Continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, add value to facility services, and are efficiently achieved. Provides training, coaching, and guidance to subordinates, and is responsible for team building throughout the facility. Plans work to be accomplished by subordinates. Sets and adjusts long and short-term priorities. Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends approves selections and transfers; recommends awards or bonuses; approves expenses for overtime, equipment, and personnel within the facility; and identifies and arranges for developmental and other training needs of subordinates. Communicates and reinforces EEO policies and programs in all areas of responsibilities, including selection, training, and transfers. Supports and participates in the labor management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner. Meets or has contact with high ranking military and civilian managers, representatives of the aviation industry, key staff of public interest groups, union representatives, local government managers, professional organizations, and contractors. The Air Traffic Manager reports to a General Manager and/or Assistant General Manager. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications Candidates must show specialized experience. Specialized experience is defined as: 1) Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); OR 2) Must have been facility rated or area certified for at least 1 year (52 weeks)at an ATS facility; Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an Air Traffic Services (ATS) facility that is upgraded is considered to meet the qualification requirements of the upgraded position since he or she has been performing the higher-graded work); OR 3) Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility. In addition, the incumbent must have held an MSS-3 or MSS-4 or FAA 2152 FG-14 or above regional or headquarters positions for at least 1 year (52 weeks). IN ADDITION to meeting the qualification requirements above, candidates MUST also be eligible to make application. Revision 1, "MSS Qualification Requirements for AT-2152 Terminal and En Route Positions" may be used to determine your eligibility to apply. QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. Evaluation Criteria (EMP-1.14; FAA Managerial Workforce Planning MSC-10.4): Eligible candidates will be evaluated based on FAA Managerial Workforce Planning Selection Factors, Dimensions 1 through 4. Within your application package, please provide a brief explanation of your possession of each of the Managerial Workforce Planning (MWP) Selection Factors, Dimensions 1-4, identified in this announcement. Applicants that fail to address these factors will be disqualified from further consideration. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of KSA/Leadership Managerial Dimension narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA/Leadership Managerial Dimension. In lieu of providing a KSA/Leadership Managerial Dimension narrative response in the text box listed below each KSA/Leadership Managerial Dimension, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA/Leadership Managerial Dimension. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA/Leadership Managerial Dimension answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Education Not applicable. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Career Enhancement/Career Progression: In accordance with HRPM EMP 1.29/1.29a (effective March 25, 2022), this position MAY be a Career Enhancement Assignment/Career Progression. The selectee(s) MAY be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CEP/CP selectees will be required to certify eligibility. Interviews: Some, all or none of the candidates may be interviewed. Security Requirements: Moderate Risk (5): This position requires completion and favorable adjudication prior to appointment unless a waiver is obtained. Subject to a 5-year period reinvestigation. This position is NOT covered under P.L. 92-297 for good time/early retirement purposes. This is not a bargaining unit position. Links to Important Information: Locality Pay , COLA


    Employment Type

    Full Time

  • Branch Operations Manager
    D.R. Horton, Inc.    Scottsdale, AZ 85258
     Posted 1 day    

    D.R. Horton, Inc., the largest homebuilder in the U.S. , was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

    D.R. Horton, Inc. is currently looking for a*Branch Operations Manager - Producing*for theirFinancial Services Branch Department. The right candidate willassist the branch to achieve capture rate goals on captive business. Maintain Customer Service rating of 90% or greater. Originate non-captive business greater than or equal to 20% of total branch production. Maintain acceptable DHI Mortgage Company Compliance Score to avoid Post Closing issues to ensure that loans are saleable and insurable. Assist Branch Manager with achieving fixed costs goal for branch.

    Essential Duties and Responsibilities

    * Training & Staff Development

    o Branch Manager is ultimately responsible for training of staff, but Branch Operations Manager should assist with this responsibility

    o New employees must attend New Employee Orientation

    o Assist Branch Manager with continually assessing training/follow-up needs of staff and coordinate training accordingly

    o Assist Branch Manager with ensuring proper systems are in place and all employees within the branch are executing properly

    o Support AUS programs and other DHI Mortgage Company initiatives
    * Marketing

    o Evaluate the processing staff and assist them with setting goals. Review their progress quarterly

    o Assist Branch Manager to develop professional business relationships with affiliated builder Division President, Sales Manager, Closing Coordinator and sales agents

    o Call on sales agents in subdivisions regularly

    o Help to coordinate social functions with the sales agents at least quarterly

    o Develop a professional business relationship with Realtors who sell homes for your affiliated builder

    o Assist Branch Manager to develop an annual branch marketing plan covering captive and non-captive business and evaluate progress with Loan Officers quarterly

    o Help to evaluate progress of marketing efforts with Loan Officers in weekly production meetings. Support Loan Officers in non-captive production.
    * Pipeline Management: The Loan Operating System (LOS) makes available to Branch Operations Managers several reports that are extremely helpful in pipeline management. Branch Operations Managers are responsible for daily management of the pipeline (loan application to Investor) via use of these reports and direct communication with the staff.

    o Monitor "Projected to Close" report daily and ensure proper progress is made and closing documents are issued in a timely manner

    o Review the following report daily and manage staff accordingly: Timeline Exception Report to ensure timely loan approvals

    o The following should be done weekly: Review Loan Approval Conditions Report and follow up on any outstanding conditions. Review Post Closing Reports and follow up accordingly.

    o Lead Loan Processor meeting

    o Attend Loan Officer meeting and Builder meetings as directed by Branch Manager

    o Be available to staff for questions and assistance on files. Work with Underwriting Department, Product Development, Closing and other departments to coordinate solutions on files. Direct staff to communicate loan issues quickly to all concerned parties, including borrowers, builder staff, sales agents and Realtors as authorized by borrowers.

    o Develop relationships with staff. Lead by examples; foster a team atmosphere and attitude. Motivate the staff to manage individual pipelines proactively, no reactively.

    o Review all rejected files for alternatives, prior to sending denial and/or transfer. Make sure rejected files receive a second underwriting review. Audit the files for compliance review.

    o Assist Branch Manager with the Builder Sales and Closing Reports

    o Originate employee loans
    * Customer Service

    o Maintaining great customer service is essential in order to achieve the desired capture rate goal and to develop non-captive business. The Branch Operations Manager must motivate the entire staff to treat each customer (including the homebuyer, builder, on-site sales agent, and realtor) as a TOP PRIORITY. This must be your branch's defining characteristic.
    * Compliance

    o Read the DHI Mortgage Company Compliance Manual, DHI Mortgage Company Policy and Procedures Manual and the DR Horton Employee Handbook and all updates in a timely manner.

    o Attend scheduled Compliance training

    o Respond to all Compliance Audits within the required timeframe and use audits in staff training

    o Communicate the benefits of Compliance to the staff and embrace its importance

    o Help monitor and train on Quality Control issues. Maintain overall focus on QC.
    * Miscellaneous

    o Process payroll on an as needed basis for the Branch Manager, along with monitoring staff vacation and sick time.

    o Attend Manager meetings prepared to participate and communicate all pertinent information back to the staff.

    o Develop effective working relationships with fellow managers throughout the company.

    o Exhibit the Company Mission Statement and Core Values

    o Other duties/responsibilities as assigned by Branch Manager.

    Supervisory Responsibilities

    Directly supervises two or more employees in the Branch. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    Education and/or Experience

    * Bachelor's degree (B. A.) from four-year college or university; or six to eight years related experience and/or training; or equivalent combination of education and experience.

    * Originator's license as required by state.

    Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including vision, medical and dental./Build YOUR future with D.R. Horton,America's Builder./

    //

    Come follow our newest Open Jobs on Twitter and like us on Facebook!

    **Job:** **Financial Services*

    **Organization:** **Mortgage*

    **Title:** *Branch Operations Manager*

    **Location:** *Arizona-Scottsdale*

    **Requisition ID:** *2403420*


    Employment Type

    Full Time

  • Operations Management, Sr Manager - (Project Support)
    CBRE    Phoenix, AZ 85067
     Posted 1 day    

    Operations Management, Sr Manager - (Project Support)

    Job ID

    157496

    Posted

    29-Mar-2024

    Service line

    GWS Segment

    Role type

    Full-time

    Areas of Interest

    Project Management

    Location(s)

    Columbus - Ohio - United States of America, Dallas - Texas - United States of America, Phoenix - Arizona - United States of America

    **About the Role:**

    As a CBRE Operations Management Sr Manager, you will be responsible for overseeing a team responsible for planning, managing, and advising business operations for a large region or high-profile client.

    This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support project management execution and the organization’s goals and strategies.

    **What You’ll Do:**

    Provide formal supervision to employees. Supervise the training and development of staff. Conduct performance evaluations and coaching. Coordinate the recruiting and hiring of new employees.

    Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department target dates. Mentor and coach as needed.

    Evaluate reports for operational metrics and improve financial performance.

    Verify all clients and team follow compliance with company policy, business and professional licensing, real estate law, and state, and federal guidelines.

    Lead team in operational excellence to support construction project execution throughout project lifecycle, from initiation and due diligence, through construction and closeout. This includes all financial transactions and documentation related to each project.

    Identify the approach to data clean-up when issues are identified.

    Partner with national teams and departments to identify and implement organizational “standard processes.”

    Develop and implement training programs, business processes, and system training programs.

    Approve all communications of policies, procedures, and initiatives prior to distribution.

    Identify and solve technical and operational problems of complexity.

    Understand and recognize the broader impact across the department.

    Improve and change existing methods, processes, and standards within the job field.

    **What You’ll Need:**

    + Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

    + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.

    + Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

    + Leadership skills to empower the team to achieve broad operational targets with impacts on own job field, multiple job subject areas, and department.

    + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

    + Extensive organizational skills and a sophisticated inquisitive mentality.

    **Why CBRE?**

    + Benefits of joining CBRE

    **Disclaimers**

    + Include disclaimers applicable for the role i.e. State Pay Transparency requirements, sponsorship eligibility, COVID 19 etc.

    **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

    **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

    **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

    CBRE GWS

    CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

    Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

    CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)


    Employment Type

    Full Time

  • Transport Dispatcher
    Banner Health    Tucson, AZ 85702
     Posted 1 day    

    **Primary City/State:**

    Tucson, Arizona

    **Department Name:**

    Patient Transport

    **Work Shift:**

    Night

    **Job Category:**

    Clinical Support

    Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

    As a Patient Transport Dispatcher, you will be joining our very energetic and engaged Transport Services team that we like to call family! You will direct (and at times assist) the transport team in navigating patients, equipment, and lab specimens throughout the hospital. Basic Life Support (BLS) Certification is required (must meet AHA curriculum guidelines). Prior dispatch or patient transport experience highly preferred.

    SHIFT DETAILS

    **Employment Type** : Full time

    **Hours per Week:** 3'12s | 36HRS

    **Shifts:** 6pm-6:30am

    **Schedule:** 3 Days | Sunday, Monday, Tuesday

    **On Call:** No

    **Weekends:** Yes

    **Holidays:** Yes

    Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.

    Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

    Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The academic medical center has earned Magnet Recognition becoming the only hospital in southern Arizona to meet the rigorous standards of the American Nurses Credentialing Center’s Magnet Recognition Program® for nursing excellence. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

    POSITION SUMMARY

    This position provides efficient and timely coordination of transport services within the assigned facility. Coordinates and prioritizes all service requests. Provides quality customer service to ensure requests are processed in a timely and efficient manner.

    CORE FUNCTIONS

    1. Receives and prioritizes a high volume of requests, dispatches staff in an efficient and timely manner as needed based on departmental guidelines and procedures. Utilizes problem solving skills and shows initiative to ensure that service goals are met.

    2. Provides general direction to the department staff. Assists in the orientation and training of new staff. May assist with the work flow of the department and ensures adequate staffing levels are available.

    3. Acts as the “Command Center” for facility-wide support service dispatching. Utilizes information received from healthcare staff and other departments to balance needs with available resources. Logs and tracks requests in software systems to assure they are assigned and covered.

    4. May perform quality assurance inspections for review and assists with the correction of deficiencies. Evaluates quality and timeliness of work performed by staff.

    5. May coordinate the maintenance of wireless communication devices, which may include, but is not limited to, pagers and two-way radios.

    6. Facility based position. Responsible for providing efficient and accurate dispatch services. Customers: all levels of staff, physicians, patients, family members, visitors, vendors and regulatory agencies.

    MINIMUM QUALIFICATIONS

    High school diploma/GED or equivalent working knowledge. BLS certification required.

    Requires interpersonal skills to operate in a direct patient contact environment, as typically obtained by 12+ months of previous experience in a related healthcare setting. Proficiency with medical terminology and knowledge of patient transport services. Ability to interpret verbal and written information/instructions and effectively communicate and provide direction to others. Must demonstrate comprehensive knowledge of computer skills, organizational skills, problem solving skills, and ability to reassess tasks in a fast paced environment.

    PREFERRED QUALIFICATIONS

    Prior dispatch, patient transport or material management experience.

    Additional related education and/or experience preferred.

    EOE/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

    Our organization supports a drug-free work environment.

    Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

    EOE/Female/Minority/Disability/Veterans

    Banner Health supports a drug-free work environment.

    Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability


    Area of Interest

    Health Sciences

    Employment Type

    Full Time


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