Customer Service Representatives

Location:

1375 N Arizona Ave, Chandler, Arizona 85225 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

+ Career stability

+ Opportunities for advancement

+ Mindset App Reimbursement

+ Gym Reimbursement Program

+ Health insurance & Prescription plans, if eligible

+ Paid holidays, vacation, and sick days, if eligible

+ Life insurance

+ MetLaw Legal program

+ MetLife auto and home insurance

+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

+ 401(k) Savings Plan

+ Employee Stock Ownership Plan (ESOP)

+ 24-hour physician available for kids

+ Dental & Vision Plans

+ Business travel insurance

+ You Matter EAP

+ LifeLock Identity Theft Protection

+ Critical Illness/Group Accident Insurance

+ Dave Ramsey’s SmartDollar Program

Customer Service Representative Responsibilities:

+ Assist customers inside and outside a U-Haul center with U-Haul products and services.

+ Use smartphone-based U-Scan technology to manage rentals and inventory.

+ Move and hook up U-Haul trucks and trailers.

+ Clean and inspect equipment on the lot including checking fluid levels.

+ Answer questions and educate customers regarding products and services.

+ Prepare rental invoices and accept equipment returned from rental.

+ Install hitches and trailer wiring.

+ Fill propane (certification offered through U-Haul upon employment)

+ Drive a forklift (certification offered through U-Haul upon employment)

+ Other duties as assigned

+ Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

+ Valid driver’s license and ability to maintain a good driving record

+ High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

FULL-TIME

The individual selected for this role will be expected to work at Store #8268, located at: 14039 W. Grand Ave, Surprise, AZ

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

What is the Process to get Started?

Step 1 – Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each position, which will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of non-discriminatory factors considered in making compensation decisions including geographic location; skill sets; experience and training; licensure and certifications; and other business and organizational needs.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

PART-TIME

The individual selected for this role will be expected to work at Store #8535, located at: 41780 North Vision Way Ste 101, Anthem, AZ

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

What is the Process to get Started?

Step 1 – Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each position, which will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of non-discriminatory factors considered in making compensation decisions including geographic location; skill sets; experience and training; licensure and certifications; and other business and organizational needs.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

**Job Posting Title**

Senior Director Account Management - Remote

**Job Description**

The Sr Director of Account Management is responsible for providing strategic and operational leadership to a team of account executives and is accountable for the satisfaction and retention of assigned clients. This position collaborates across functions to ensure strategic alignment and execution of Prime, and assigned client priorities.

**Responsibilities**

+ Provide strategic and operational leadership to the account executive function; serve as point of escalation and accountable leader for issue resolution across clients.

+ Establish processes and tracking methodologies to monitor performance against contracts and prevent repeat issues in the future; develop and document standard operating procedures, reporting requirements, other operational activities required to serve our clients in a consistent and efficient manner.

+ Collaborate with the cross functional teams throughout the organization and maintain direct relationships with clients, specifically with the senior leadership; develop a consultative, service-oriented partnership with the client in order to maximize client satisfaction, contract renewals and the adoption of new or expanded use of Prime's products and services; build and maintain relationships with key client stakeholders and provide and request routine feedback from client contacts, including information on the performance of the pharmacy program and the strategic account plan.

+ Identify, establish and maintain relationships with key cross-functional partners; collaborate with account leadership and business development to develop and implement Go-To-Market strategies and establish a regular communication cadence to monitor performance, create awareness of issues and drive process improvements across the enterprise.

+ Leads contract negotiations and pricing for new business and renewals with clients; participates in request for proposals; account leadership during project implementations.

+ Review and assign account executive's book of business and determine necessary alignment and structure to support retention and fulfillment of strategic plans.

+ Facilitate strategic discussions with clients regarding the status and performance of services provided and the identification and execution of growth and retention strategies; support the development and execution of consultant engagement strategies necessary to grow the market.

+ Manage budgets and revenue goals, staffing, performance and development, and consistently demonstrate Prime's leadership expectations during interactions with direct reports, cross functional and external stakeholders; provides support, training and coaching to team members; oversees resolution of employee relations issues; supports team by attending face-to-face meetings with customers as needed.

+ Other duties as assigned.

**Education & Experience**

+ Bachelor's degree in Business, Marketing, Finance, Healthcare Administration, PharmD, or related field, or equivalent combination of education and/or related work experience; HS diploma or GED is required.

+ 8 years of relevant client services experience in healthcare or pharmacy benefit management, preferably in Medicaid.

+ 5 years of leadership / people management experience.

+ Must be eligible to work in the United States without need for work visa or residency sponsorship.

**Additional Qualifications**

+ Thorough understanding of the PBM industry with subject matter expertise in one or more areas (pharmacy trend, Medicaid plan benefits, etc.).

+ Excellent interpersonal skills, with the ability to effectively facilitate meetings, resolve conflict, build consensus, establish rapport, collaborate, and influence effectively across departments, internally and externally, and at all levels within an organization.

+ Able to balance and prioritize compliance, business and other competing goals and risks, while still driving programs and initiatives to completion.

+ Strong organization and prioritization skills, strong attention to detail, and the ability to simultaneously lead multiple, complex projects and strategies, under pressure and strict timeframes.

+ Proven ability to establish a team culture, create a clear and compelling vision, build trust, inspire action, achieve team results, and develop people.

+ Proven ability to produce and establish strategic plans to deliver consultative guidance with results of successful client retention and product adoptions.

+ Strong ability to manage complex information to develop well-reasoned solutions that solve client's problems.

+ Ability to work effectively in a matrixed team environment; demonstrated leadership experience across departments and functions.

+ Ability to drive the identification of improvements opportunities and lead the implementation of process changes.

**Preferred Qualifications**

+ MBA or other advanced degree

**Physical Demands**

+ Ability to travel up to 30% of the time

+ Ability to work outside of standard business hours when needed, which may include holidays, nights and weekends

+ Constantly required to sit, use hands to handle or feel, talk and hear

+ Frequently required to reach with hands and arms

+ Occasionally required to stand, walk and stoop, kneel, and crouch

+ Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Potential pay for this position ranges from $143,000.00 - $243,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/benefits) and click on the "Benefits at a glance" button for more detail.

_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. _

_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._

_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._

Positions will be posted for a minimum of five consecutive workdays.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email Careers@primetherapeutics.com.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Associate Account Manager, Dedicated Success** at **Realtor.com** .

**Location: Scottsdale, AZ**

Are you a customer success expert who thrives on building strong relationships and delivering top-tier client experiences? Are you ready to support high-value accounts, provide expert guidance, and collaborate across teams to drive customer success? If you want to pursue your professional goals while growing an innovative real estate tech company, this work is for you. Join us as our newest Associate Account Manager, Dedicated Success and help change the world of real estate, one home at a time.

**Top reasons to apply today:**

+ Build and manage relationships with high-value accounts, directly impacting client success.

+ Collaborate across teams, gaining exposure to sales, product, and technical departments.

+ Grow your skills in account management and real estate tech while working on impactful projects.

**What you’ll do:**

+ Support a portfolio of high-value accounts in partnership with a Strategic Sales Senior Account Executive, ensuring an exceptional post-sale experience.

+ Educate clients on product configurations, best practices, and strategies to enhance performance and agent engagement.

+ Analyze and share data-driven insights to support stakeholders during renewals and new orders.

+ Manage and prioritize daily tasks, identifying key accounts for engagement to drive success.

+ Maintain accurate records in enterprise systems like Salesforce and Focus Fire, ensuring up-to-date contact data and account activity.

+ Address client inquiries and escalations, collaborating with cross-functional teams to resolve issues and improve processes.

+ Stay informed about Realtor.com’s evolving products and services, ensuring customers receive the best possible support.

+ Identify and escalate technical issues within internal platforms to drive continuous improvement.

+ Contribute to special projects, helping to refine and enhance account management processes.

**How we work:**

+ We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in person, adding richness to our culture and knitting us closer together. This is a hybrid opportunity in our Scottsdale, AZ office.

**What you’ll bring:**

+ 3+ years of customer service experience, with a focus on key accounts preferred.

+ Strong verbal and written communication skills, with the ability to build trust and credibility.

+ Proficiency in enterprise platforms like Salesforce, Focus Fire, and Microsoft Office Suite.

+ Familiarity with the real estate industry and a background in technical customer support is a plus.

+ Bachelor’s degree required; in lieu of a degree, 6+ years of relevant experience.

**How we reward you:**

Realtor.com is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:

+ Inclusive and competitive medical, Rx, dental, and vision coverage.

+ Family-forming benefits.

+ 13 paid holidays & flexible time off.

+ 8 hours of paid volunteer time off.

+ Immediate eligibility for a 401(k) plan with a 3.5% company match.

+ Tuition reimbursement program for degreed and non-degreed programs.

+ 1:1 personalized financial planning sessions.

+ Student debt retirement savings match program.

+ Free snacks and refreshments in each office location.

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”

Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.

Our guiding principles inform everything we do:

+ As **Passionate Transformers** , we find a better way to innovate relentlessly.

+ Being **Mission Driven,** we consistently deliver on our promises.

+ Our **Entrepreneurial** spirit makes the most of EVERY opportunity for innovation.

+ Understanding that **Relationships Matter** creates synergies that yield the greatest benefits for all.

+ **Intellectually Curious,** eager to think deeper to learn and improve.

+ In **Doing the Right Thing** , we lead by example in ALL we do.

We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster diversity and inclusion, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.

**About The Team**

Omnicell is dedicated to fostering a diverse and inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com .

At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.

Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.

Job Identification: 3799

Job Category: Strategic Account Management

Posting Date: 03/26/2025, 2:09 PM

Job Schedule: Full time

Locations: Denver, CO, United States

Phoenix, AZ, United States

Job Level: Experienced

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

**Alternate Locations:** Work from Home; Fort Wayne, IN (Indiana)

**Work Arrangement:**

Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.

**Relocation assistance:** is not available for this opportunity.

**Requisition #:** 74400

**The Role at a Glance**

We are excited to bring on an **Account Manager** to our Retirement Plan Services business line to work from home or partially in our Fort Wayne based office. We have been experiencing growth and career development on our Account Management team and this is a great opportunity to be part of a growing and evolving team. As an Account Manager, you will work closely with our Relationship Managers, internal service team and intermediaries to provide first class service to our Retirement Plan Sponsors.

**What you'll be doing**

+ Focus on retention of our existing clients by developing and maintaining client satisfaction through relationship building

+ Collaborating with internal partners to establish and implement balanced resolutions to challenges

+ Exploring, participating in and leading organizational and client projects and initiatives

+ Educating clients and implementing solutions for the benefit of clients and their retirement plans, as well as Lincoln

+ Implementing process improvements and efficiencies

**What we’re looking for**

_Must-haves:_

+ 3 – 5 + years’ experience in relationship management and/or retirement industry

+ FINRA S6 license or required within 180 days of hire

+ ASPPA RPF within 180 days of hire

+ Ability to work independently and as part of a team

+ Demonstrated strong relationship management skills

+ 4-year degree or equivalent work experience

+ Demonstrated critical thinking skills

_Nice-to-haves:_

+ ASPPA certifications (i.e. QKA, QPA, TGPC)

+ Strong working knowledge of retirement plan administration

+ Strong project management skills

+ Strong presentation skills

**Application Deadline**

Applications for this position will be accepted through April 18th, 2025, subject to earlier closure due to applicant volume

\#LI-Remote

**What’s it like to work here?**

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

**What’s in it for you:**

+ Clearly defined career tracks and job levels, along with associated behaviors for each Lincoln leadership Attribute.

+ Leadership development and virtual training opportunities

+ PTO/parental leave

+ Competitive 401K and employee benefits (https://hrdirectdocs.lfg.com/misc/HR/Recruiting/BenefitsResourcesGuide.pdf)

+ Free financial counseling, health coaching and employee assistance program

+ Tuition assistance program

+ A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

+ Effective productivity/technology tools and training

The pay range for this position is $69,000 - $124,600 with **anticipated pay for new hires between the minimum and midpoint of the range** and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

**About The Company**

Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses – annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com.

Lincoln is committed to creating a diverse and inclusive (https://www.lfg.com/public/aboutus/companyoverview/diversityinclusion?audience\_page\_id=1422918942386) environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Follow us on Facebook (http://www.facebook.com/lincolnfinancialgroup) , X (https://mobile.twitter.com/lincolnfingroup) , LinkedIn (https://www.linkedin.com/company/4307?trkInfo=tas%3Alincoln+financial%2Cidx%3A3-1-3&trk=tyah) , and Instagram (https://www.instagram.com/lincolnfingroup/) . For the latest company news, visit our newsroom (https://www.lincolnfinancial.com/public/aboutus/newsroom) .

**Be Aware of Fraudulent Recruiting Activities**

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.

**Additional Information**

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

This Employer Participates in E-Verify. See the E-Verify (https://www.e-verify.gov) notices.

Este Empleador Participa en E-Verify. Ver el E-Verify (https://www.e-verify.gov/es) avisos.

Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.

EquipmentShare is Hiring a Territory Account Manager

EquipmentShare is searching for a Territory Account Manager for our Core Solutions rental location in Tucson, AZ to be responsible for expanding our existing customer base by building relationships with contractors and construction company principals. Core Solutions branches offer construction equipment rentals including aerial equipment, earth moving equipment, material handling equipment and more.

Pay: $70,000 - $200,000+ Total Compensation (Uncapped commission with no market restrictions + base salary)

Primary Responsibilities

+ Territory management of a geographical area. Responsible for the full sales strategy execution from market analysis, sales forecasting, pipeline management and revenue growth, through contract negotiation and customer retention.

+ Quickly respond to inbound leads and requests. Familiar with Customer Relationship Management (CRM) systems.

+ New business development and Client acquisition/Account development. Expand our existing customer base by building relationships with contractors and construction company principals. Tell them about the numerous ways EquipmentShare can help save them money, make more money and operate more efficiently. In other words, educate them on how EquipmentShare solves their problems!

+ Maintain and nurture existing customer relationships to ensure our customers are 100 percent satisfied with the level of service and support they receive from EquipmentShare. Keep them up-­to­-date about new or additional ways in which EquipmentShare can help improve their business with our comprehensive jobsite solutions..

+ Promptly respond to and resolve customer inquiries, requests, complaints or other communications. Conducts sales presentations to prospective and existing customers.

+ Develop new sales strategies and techniques to increase our market share and improve our customer experience.

Why We’re a Better Place to Work

+ Competitive pay: Base salary plus uncapped commission

+ Commission guarantee period while building book of business

+ Company provided truck or Vehicle allowance ($800/mo)

+ Company provided laptop and cell phone (or phone stipend)

+ Medical, Dental and Vision benefits coverage for full-time employees

+ 401(k) and company match

+ Generous paid time off (PTO) plus company paid holidays

+ Fitness Membership stipends plus seasonal and year round wellness challenges.

+ Company sponsored events (annual family gatherings, food truck nights and more). Monthly family dinner nights

+ Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year.

+ Opportunities for career advancement and professional development

About You

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change.

Skills & Qualifications

+ First and foremost, we’re looking for someone who’s tenacious and innovative and possesses superior outside sales experience and skills with a proven sales track record

+ Heavy Construction Equipment or Industry knowledge (rental or construction) with experience in B2B is sales preferred, but not required (if you’re a born salesperson, we’ll train you on what you need to know and how to win more business)

+ You have strong interpersonal and problem-solving skills

+ You have the technical aptitude to adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services

+ You’re competitive, self-motivated and results driven, but thrive in a team-oriented environment

+ Ability to manage strategic and national accounts

EquipmentShare is an EOE M/F/D/V

Cognizant, a Fortune 500 corporation, is looking for multifaceted Customer Service Representatives for a work-from-home opportunity to assist the customers in an automated, high volume, fast-paced customer service role. These individuals will be the "Product Expert" for an assigned customer base. Taking replenishment orders and selling snack food products and promotions. This will help grow the accounts profit, revenue and/or traffic, while growing business volume and profit is the primary job accountability. This business thrives with outstanding customer service. Maintaining accurate and complete customer orders is vital. Attention to detail, computer experience using Windows or web-based environment, ability to multi-task, professional maturity and contribute to results are key attributes for this role. Our customer service professionals are responsible for handling, via telephone, routine customer service inquiries, as well as partner concern calls, related to product sales and delivery issues. Our Reps should be able to turn calls into a positive experience for our customers by using our best call guidelines. In addition, our agents will proactively partner with our customers positioning ourselves as the snack foods experts.

**Role Responsibilities**

+ Follow procedure by adhering to a schedule

+ Answer calls in English language queues

+ Address customer concerns and issues according to procedure,

+ Sell our portfolio to our and new customers

+ Use issue resolution and follow-up to handle a variety of questions, issues, and customer service needs with flawless coordination and communication with customers.

**Successful Agents demonstrate**

+ Continuous process improvement focus

+ Customer driven, exemplifying positive relationship and influence skills

+ High degree of maturity and integrity

+ A drive for results

**Role Requirements**

+ Proficiently work using a computer in a Windows environment

+ Strong multi-tasking skills

+ The ability to work well in an evolving, fast-paced environment

+ Strong analytical and processing skills

+ Skills in handling customer complaints in a calm and polished manner

+ High attention to detail

+ High school graduate or equivalent (associate degree preferred)

+ Minimum of 2 years of previous customer service experience

+ Flexibility to work 8-hour shifts between 8:00 AM and 8:00 PM EST

+ We are also considering candidates that are bilingual in Spanish or French

+ What's in it for you? How about a competitive pay rate and excellent benefit package.

**Salary and Other Compensation:**

Applications will be accepted until March 31st, 2025.

The hourly rate for this position is $14.50 per hour, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

**Benefits:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

+ Medical/Dental/Vision/Life Insurance

+ Paid holidays plus Paid Time Off

+ 401(k) plan and contributions

+ Long-term/Short-term Disability

+ Paid Parental Leave

+ Employee Stock Purchase Plan

**Disclaimer:** The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal is looking to hire an Account Manager. Account Manager jobs at Allied Universal are accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.

**Pay Rate: $58,000.00 per year**

**RESPONSIBILITIES:**

+ Supervise the day to day security operations of an assigned client site

+ Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support

+ Ensure the client site is provided with high quality security services to protect people and property

+ Build, improve and maintain effective relationships with both client and employees

+ Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service

+ Ensure all required reporting and contract compliance requirements are met

+ Assure regular communication of issues or program with Client

+ Handle any escalated security issues or emergency situations appropriately

+ Other management responsibilities as determined by leadership

+ Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates

+ Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)

+ Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)

+ Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site

+ Meet all contractual scheduled hours with a minimum of unbilled overtime

+ Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal’s corporate training standards

+ Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff

+ Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists

+ Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction

+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

+ Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management

+ Enforce Allied Universal policies as outlined in the handbooks, executive memos and on the portal

**QUALIFICATIONS:**

+ Four (4) year degree in Criminal Justice, Business Administration or related field

+ Previous Contract Security, facilities management, military or law enforcement experience

+ At least two (2) years of business management/operations/supervisory experience (depending on size/scope of client).

+ Ability to develop and grow customer relationships

+ Experience in hiring, developing, motivating and retaining quality staff

+ Outstanding interpersonal and communications skills

+ Ability to work in a team-oriented management environment with the ability to work independently

+ Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis

+ Previous payroll, billing and scheduling experience preferred

+ Ability to work in a team-oriented management environment while having an entrepreneurial attitude

+ Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results

**BENEFITS:**

+ Medical, dental, vision, basic life, AD&D, and disability insurance

+ Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements

+ Eight paid holidays annually, five sick days, and four personal days

+ Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Job ID:** 2025-1358745

**Location:** United States-Arizona-Phoenix

**Job Category:** Account Manager, Management