Customer Service Representatives

1945 W Hilton Ave Phoenix, AZ 85009

**What’s the Job?**

Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our customers when they arrive and the one sending them off with a smile.

Why join Penske as a Customer Service Representative, you ask? It’s simple. Maybe you’ve always had an interest in vehicle maintenance but haven’t had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you’ll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.

It’s about going above and beyond for our customers—the way Penske goes above and beyond for you. It’s about building meaningful relationships. It’s about keeping our customers moving forward.

**Main Responsibilities:**

• Greeting our customers and making sure they have a great experience as you fuel and wash vehicles

• Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done

• Helping make sure our facilities are clean, safe environments for our customers and associates

• Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs

• Completing other projects and tasks as assigned by supervisor

**Why Penske is for You:**

• Competitive starting salary

• Shift Premiums - 2nd shift ($2.50), 3rd shift ($3.50), Weekends ($2.50)

• Career stability

• Opportunity for growth

• Excellent benefits, including lots of time off

• Strong, well-rounded training programs

• Advanced vehicle maintenance technology

• Location and schedule flexibility

**Pay:** $23.76/Hour

**General Requirements:**

• High school diploma, equivalent, or prior work experience preferred

• Valid driver’s license required

• Excellent customer service and communication skills

• The ability to work well as part of a team

• The ability and willingness to work outside

• Basic mechanical ability and tool usage (preferred)

• Basic computer skills

• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management

• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.

• Regular, predictable, full attendance is an essential function of the job

• As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.

• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

**Physical Requirements:** The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.

• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.

• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.

• The associate must be able to safely work in all weather conditions.

• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.

• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Penske is an Equal Opportunity Employer

**About Penske Truck Leasing/Transportation Solutions**

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Vehicle Maintenance/Mechanics/Technicians

Job Family: Vehicle Maintenance

Address: 1945 W Hilton Ave.

Primary Location: US-AZ-Phoenix

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2410869

Job Description:

Entry Level Customer Service Representative - Nights/Weekends

SIGN ON BONUS! Receive $350 after training!

JOIN THE PECKHAM TEAM!

The Important Information

Wage: $18.50 per hour plus a Health & Welfare Benefit, with an opportunity to move up to $20.61 after security clearance and Applicant Line certification is obtained. Plus, a $1 increase for every hour worked after 6:00pm Monday - Friday

Hours: Both full (30+) and part time shifts available Sunday - Saturday 4:30 AM – 10:00 PM AZ/MST

Location: This position is located in our Phoenix office and is not a work from home opportunityWhat you’ll need

+ High School Diploma or GED

+ At least 18 years of age

+ U.S. Citizen

+ Call center experience preferred

+ Proficient in English (written and verbal)

+ Basic computer skills (typing, reading comprehension

+ Weekend and second shift availability

SUMMARY

This is a phone-based customer service position supporting a government customer. Customer Service Representatives (CSRs) in this position will answer phone calls from U.S. citizens and utilize a computer-based knowledge system to answer general questions about policies, practices, procedures, and other data to assist callers. Successful candidates will have a customer service orientation with excellent communication and problem-solving skills.

DUTIES AND RESPONSIBILITIES

+ Provide excellent customer service by answering incoming calls in a timely manner.

+ Follow established policies and procedures to respond and route calls appropriately.

+ Gather information to determine customers’ needs; apply problem solving skills and resolve the inquiry/request effectively.

+ Schedule appointments for customers with urgent travel.

+ Access to knowledge base per customer request for information.

+ Verify and record demographic data with caller and escalate customer issues as appropriate.

+ Maintain and improve quality results by adhering to standards and guidelines.

+ Handle inquiries and requests in a courteous and professional manner, including calls received in crisis situations.

+ Control the pace and flow of the inquiry/request and manage call time effectively.

+ Follow protocol and apply sensitivity and discretion in handling confidential information.

+ Promote Peckham’s vision, values, and services to all customers and stakeholders.

+ Adhere to organization wide quality standards.

+ Accept other jobs/duties as assigned.

+ Ability to certify in English.

MINIMUM QUALIFICATIONS

+ High School Diploma or equivalent

+ At least 18 years of age

+ U.S. Citizen

+ Proficient in the English language (written and verbal)

+ Ability to pass a thorough background check screening (credit and criminal history) to determine fitness for a federal security clearance.

+ Proficient computer skills (MS Office, keyboarding speed and accuracy, internet-based research)

+ Oral and written communication skills sufficient to facilitate clear and accurate information exchanges with customers.

+ Ability to take direction within a team setting and complete team related work promptly.

+ Flexibility in work hours and shifts including some weekends as needed.

PREFERRED QUALIFICATIONS

+ Previous Call center experience

+ Ability to adhere to work schedule.

+ Previous Customer Service experience

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the individual will be required to multitask. The employee will also be required to speak, listen, read, and use a computer simultaneously during their scheduled shift. Individuals will be required to be mobile throughout the building.

WORK ENVIRONMENT

Individuals will be in a cubicle for most of their scheduled shift. Individuals will work individually, and therefore are required to work well independently, however will also be a member of a team and therefore must be able to work in a team atmosphere. The tasks of the call center are repetitive in nature. The noise level is generally moderate. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Team members’ support will be available during their shift.

SECURITY

Many of the positions through the Business Services Division require a security clearance. Thus, the candidate/employee must pass and maintain appropriate security and background checks as required for each area and/or contract. The extent of the security and background check may vary by position. Employment may also be contingent upon successful security and background checks and may be run on an ad hoc basis. Required security and clearance checks will be completed at no financial cost to the candidate.

OTHER INFORMATION

This job description in no way states or implies all duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Peckham is an Equal Opportunity Employer - EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law. EEO is Law (https://dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

EOE-Embracing Diversity to Achieve Excellence

Worker Sub-Type:

Team Member

Location:

Phoenix, AZ

Business Line:

Contact Center Solutions

Time Type:

Scheduled Weekly Hours:

40First Shift (United States of America)

Job Description and Key Position responsibilities

+ Experience as a quota carrying technology field sales individual, or business development professional.

+ Experience increasing technology adoption and creating long term transformational account strategies.

+ Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to global customers.

+ Experience in complex Sales, Account Management or Line-of-Business Management with P&L Ownership.

+ Experience in large complex deal negotiations with a successful track record, ability to navigate across Honeywell and the customer in a trusted advisor/consultative approach and establishing credibility quickly with senior level executives across the organizations.

+ Obtains repeat business, referrals and references by applying a thorough understanding of the unique requirements of the executive buyers (sales, marketing, finance, etc.)

+ Ability to think strategically and work independently to drive better results for existing business and develop new business accounts.

+ Understand the nature of clients' operations and gaining commitment from them to establish and improve relations.

+ Prepare sales forecasts and budgets, monitor sales revenues against forecasts to identify problem areas, and allocate resources to improve the overall performance.

+ Work with other program team members to investigate and understand the internal business processes of participating contractors.

+ This position is remote with travel around the West Coast.

The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Connecticut, and Hawaii is $204,000 - $252,000. For Washington and most major metropolitan areas in New York & California, the annual base salary range is <$177,000 - $221,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

This position is incentive plan eligible.

Benefits Language:

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell (https://benefits.honeywell.com/)

U.S. PERSON REQUIREMENTS

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.

Requirements:

+ 7+ years of selling experience

+ $20M+ in quota

+ Enterprise seller

Preferred skills and qualifications:

+ Customer-specific experience with bidding/executing business is essential to success in this role.

+ Proven ability to understand and influence team dynamics.

+ Experienced in New Business Development and generating new ideas and solutions that provide increased margins for the business.

+ Must be an exceptional communicator with strong interpersonal and relationship building skills.

+ Must be detail-oriented and can also think strategically/communicate strategic implications.

+ Ability to influence at varying levels across the organization.

+ Ability to handle multiple priorities and navigate in a highly matrixed environment.

+ Previous experience and demonstrated track record in account management, product marketing or management consulting roles.

+ E-Commerce, Retail, General merchandise, supply chain preferred.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**Description**

Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations.

**Job Title** : Automation Account Manager

**Principal Duties and Responsibilities**

Persons filling this position will be responsible for prospecting for new accounts, providing clients with product services and information, maintaining existing client relationships, developing sales presentations, and following through with each client and opportunity. This position also has responsibility for maintaining client pricing and payments, A/R management, client correspondence, quality assurance (QA) support, and industry and trade show participation.

Automation Account Manager responsibilities will include, but not be limited to, the following:

+ Agreement and alignment with EMCOR Services, Mesa Energy Systems' written philosophy of sales, established processes, and procedures related to sales.

+ Cultivation of prospective clients and projects through various methods, including contacting prospective clients at all levels, including but limited to: C-suite, Senior Managers, Asset Managers, Procurement Managers, Property Managers, Facility Personnel, etc. to introduce yourself and develop relationships through various mediums such as phone calls, site visits, conferences, social media, leveraging existing relationships, etc.

+ The account management of existing clients to further our partnership through customer events, trades shows, sporting events, presentations, quarterly and annual account reviews, and other approved business functions.

+ Developing client proposals and estimates, including financial and technical solutions, using EMCOR Services, Mesa Energy Systems standard templates and pricing models.

+ Utilizes all available resources to expand our service offerings to maximize sales growth and profitability while meeting the client’s goals and objectives.

+ Developing sales at defined margin levels per the published sales policy.

+ Preparing and delivering client presentations.

+ Maintains an accurate sales funnel utilizing company-sponsored CRM tool and participates in weekly / monthly forecasting activities.

+ Reach your written, annual sales plans.

+ Interacting with fellow employees in a professional collaborative manner.

+ Working with the Director of Sales, and other Team members to consistently review and improve programs and processes to meet corporate objectives.

+ Demonstrates a personal commitment to your growth and development as a Sales Professional, including attendance at product and sales training events, participation at all professional training provided by EMCOR Services, Mesa Energy Systems, etc.

+ Other duties as directed by the Director of Sales and other Sr. Managers.

**Compensation:**

+ An annual draw is established by management for each account manager. The draw is provided to the account manager in equal weekly payments.

+ Each account manager is given an annual automation project sales plan, an annual automation maintenance sales plan, and a mechanical sales plan. Sales plans equal or, in some cases exceed the annual draw. It is the account manager’s responsibility to produce project, service, maintenance, and repair sales that meet or exceed the individual assigned annual sales plan.

+ The dollar value of the sales plans will be established by management and will be sufficient to pay for the cost of the account manager’s employment. Achieving the given sales plans annually is required as a condition of maintaining employment as an Account Manager.

+ The account manager will be compensated as detailed in Mesa’s posted sales compensation plan.

**Job Specifications** (incl. Education requirements, minimal experience, computer skills required, etc.)

+ Bachelor’s degree in business or a technical discipline is desired.

+ 3+ years of technical commercial / industrial automation experience.

+ 2+ years of commercial / industrial automation sales experience is desired.

+ Experience in designing, selling, installing Distech Controls, Johnson Controls, Delta Controls is desired.

+ Experience in IT infrastructure including network topology, RAID data storage, IOT, and cyber security is desired.

+ Experience selling energy-based solutions with guaranteed or stipulated saving is desired.

+ Strong customer presentation skills and sales aptitude is required.

+ Financial acumen inclusive of cost modeling for sales proposals is required.

+ Experience in developing technical and cost proposals is required.

+ Experience working with a CRM tool is required.

+ Being a self-starter and independent decision maker is required.

+ Computer skills using MS Office required. Strong Excel skills are required.

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

**Notice to prospective employees:** There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

\#Mesa

\#LI-Mesa

\#LI-hvacjobs

\#LI-Onsite

Client Services Representative II - Retail Banking - 1st Shift

Phoenix, Arizona

**Job Description:**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

**Job Description:**

This job is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, and looking for opportunities to deepen relationships through digital solutions.

**Responsibilities:**

+ Identifies client needs and recommends solutions when fraud has been identified

+ Records data captured during client interactions accurately

+ Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis

+ Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy

+ Complies with industry regulations, bank procedures, integrity levels of the department's system, and financial controls

**Required Qualifications:**

+ Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives

+ Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions

+ Commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule

+ Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays

+ Communicates effectively and confidently with all clients to make their financial lives better

+ Ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections

+ Comfortable receiving ongoing performance feedback and coaching

+ Ability to learn and adapt to new information and technology platforms

+ Minimum of an intermediate level of proficiency with computers and current technology

+ Has 1+ years of customer/client service experience, including experience handling difficult client situations

**Desired Qualifications:**

+ 1+ years of experience in the banking/financial industry

+ 1+ years of experience working in a client service capacity​

**Skills:**

+ Attention to Detail

+ Customer Service Management

+ Customer and Client Focus

+ Issue Management

+ Active Listening

+ Adaptability

+ Client Solutions Advisory

+ Data Collection and Entry

+ Problem Solving

+ Account Management

+ Analytical Thinking

+ Client Experience Branding

+ Fraud Management

**Class Start Date:** January 21, 2025

**Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

Summary:
The Senior Account Manager is responsible for all Ansys software sales activities, from lead generation through opportunity close, in an assigned geographic territory, or into a set of assigned accounts (Tier A or B) within that territory. Also responsible for maximizing sales profitability, revenue growth, and account penetration in their assigned Territory. Account responsibility will range from developing New Logo accounts to supporting established Existing Customers. Products and services are sold directly to end-user customers in non-transactional sales … primarily via face-to-face engagements. The role will require collaboration with internal teammates and with our Ansys Partner team. Expectations for a successful Senior Account Manager would typically include performing the duties and responsibilities outlined below.

**Location:** Remote Opportunity - Must live in Arizona, Florida, Indiana, Georgia, Pennsylvania, Texas, or Utah.

**Summary:** Are you passionate about assisting others and thrive in a dynamic virtual environment? Join our team at Accredo by Evernorth, a leading specialty pharmacy serving patients with complex health conditions. As a Customer Service Associate Representative, you'll play a crucial role in delivering exceptional patient care and support while representing Accredo with professionalism and empathy.

**Key Responsibilities:**

+ Assist patients and prescribers through inbound/outbound phone calls or web support.

+ Handle various inquiries including scheduling medication orders, order status updates, explaining patient benefits, resolving account issues, and billing inquiries.

+ Serve as a liaison between patients and internal expert teams.

+ Participate in extensive paid training to ensure proficiency in Accredo/Cigna systems and procedures.

+ Maintain high call volume productivity, handling an average of 30-50 calls daily.

+ Adhere to scheduled work hours and meet performance metrics.

**Role Summary:** Our Customer Service Associate Representatives are integral to our mission of elevating patient care. With a focus on empathy and attention to detail, you'll anticipate patient needs and provide solutions proactively. This role requires a commitment to excellence in customer service and the ability to thrive in a fast-paced virtual environment.

**Qualifications:**

+ High School Diploma or equivalent required.

+ 1+ years of customer service experience.

+ Proficient in Microsoft Office Suite and navigating multiple systems simultaneously.

+ Ability to excel in a high-volume call center environment.

+ Strong communication skills, both written and verbal.

+ Organized with excellent time-management abilities.

+ Customer-oriented with the capacity to adapt to various patient perspectives.

+ Must be available to work within Contact Center hours: Monday through Friday, 8:00 am to 11:00 pm EST, and Saturday, 8:00 am - 5:00 pm EST.

+ Reliable internet connectivity and a dedicated workspace free of distractions required.

+ Must attend 100% of training within the first 90 days of employment.

**Join Our Team:** Embark on a rewarding career with Accredo by Evernorth, where your dedication to exceptional customer service will make a difference in the lives of patients. We offer comprehensive training, career development opportunities, and a supportive virtual environment. Apply now to be part of a team committed to transforming healthcare and improving patient outcomes.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

**About Evernorth Health Services**

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

_If you require reasonable accommodation in completing the online application process, please email:_ [email protected]_ _for support. Do not email_ [email protected]_ _for an update on your application or to provide your resume as you will not receive a response._

_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._

_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

**Key Account Manager (Detroit, MI) (1705)**

+ Title:Key Account Manager (Detroit, MI)

+ Group Company: Mitsubishi Chemical Carbon Fiber & Composites

+ Location:Remote

+ Employment Type:Full time

Group Company:

+ Mitsubishi Chemical Carbon Fiber & Composites

Mitsubishi Chemical Carbon Fiber and Composites (MCCFC) is composed of several companies, but at its core there are two. In April 2013, two California Companies, Grafil, a carbon fiber manufacturer in Sacramento and Newport Adhesives and Composites, a prepreg manufacturer in Irvine, were merged to create Mitsubishi Rayon Carbon Fiber and Composites (MRCFAC); then in 2017, we re-branded to MCCFC. Since our merge, we have made multiple acquisitions within the United States. In addition to these acquisitions, we have continued to improve and expand our current facility’s capabilities. We are a company with a dedicated focus on responsiveness, quality, and customer support, we are working hard to match the growing global and domestic demand for these advanced materials.

Job Purpose

Key Account Manager (Automotive) is responsible for development of sustainable growth for Mitsubishi Chemical Groups Thermoplastic Composites Products Lines (KyronMAX™, GMT, SymaLITE & KyronTEX). This position will work closely with customers to contribute towards Mitsubishi Chemical Groups vision and mission for business growth. This includes commercial & engineering support with the goal of cultivating long-term collaborative relationships with our customers.

Principal Accountabilities

+ Sell Thermoplastic Composite Products Lines to specific customers in the Automotive market.

+ Leads coordination of customer inquiries with internal stakeholders. This includes interpretation of technical drawings and specifications.

+ Quotation development – Works with R&D, finance, purchasing and production to develop customer quotations.

+ Contributes to the development of marketing plans by working with the product management team to target new applications, customers, and markets.

+ Support production and R&D to set priorities to develop and manufacturing world-class products.

Knowledge / Skills / Experience

+ Thermoplastic Composite sales experience highly desired.

+ Degree in Engineering preferred or Business with equivalent technical experience required.

+ Injection molding process experience preferred.

+ Knowledge in Automotive/mobility markets helpful

+ Experience in working & coordinating with global cross-functional teams

+ Excellent project management skills

+ Proficient with Microsoft Office

+ Able to travel up to 50%

Pay Transparency (complete highlighted sections)

+ **The salary range for this position is $111,000 - $140,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.**

+ **Competitive Benefits**

+ **Benefits begin on DAY 1!**

+ **Employee Assistance Programs**

+ **Curated Self-Paced Learning & Development Programs for all Employees**

**Mitsubishi Chemical Group (MCGC) and any of our subsidiaries do not accept unsolicited resumes from individual recruiters or third-party agencies. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team. No placement fees will be paid to any firm unless specifically invited on the search by the MCGC Talent Acquisition team and such candidate was submitted to the MCGC Talent Acquisition Team via our Applicant Tracking System.**

EEO Statement

Mitsubishi Chemical Corporation values diversity in the workplace, is committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally recognized protected basis under applicable law.

Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition.

Customer Service Representative, Part-Time

Mayer, AZ, US, 86333

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.

**Purpose**

Embark on a customer-centric journey with us at Liberty! As a Customer Service Representative, your primary responsibility is to create positive customer experiences. From handling payments and credit card transactions to processing applications and resolving customer queries, you'll play a crucial role in ensuring customer satisfaction. In this role, you'll be the face of our company, providing top-notch service both in person and over the phone. If you're passionate about delivering exceptional customer service, thrive in a dynamic environment, and are ready to contribute your skills to a team-oriented company, we want to hear from you! Apply now and become an integral part of our customer-focused team. Your exciting career awaits!

**_*Part-time, Monday - Friday 8:00 AM - 12:00 PM, Approximately 20 hours per week._**

**Accountabilities**

+ Greet all visitors, providing exceptional customer service, answering inquiries and resolving problems

+ Handle incoming calls, routing them appropriately and taking messages

+ Process payments, credit card transactions, and applications for utility service

+ Generate and manage service orders, keeping customers informed about the status of service requests

+ Maintain and balance the cash drawer with accuracy on a daily basis

+ Process outgoing mail

+ Utilize the dispatch system for routine and emergency communications to field and office personnel

+ Act as a liaison between customers, field personnel, and office teams

+ Perform other responsibilities as requested by leadership

**Education and Experience**

+ High school diploma or equivalent required

+ Minimum of 3 years of experience in a call center or similar high-volume customer service environment

+ Bilingual English/Spanish preferred

+ Ability to handle high-volume calls efficiently and professionally

+ Strong listening skills with a genuine desire to help people and make a positive impact

+ Excellent verbal communication skills to interact effectively with diverse customers

+ Cash handling experience is a plus, demonstrating your attention to detail and reliability

+ Empathy, patience, and a positive attitude, contributing to a supportive team environment

+ Valid state driver's license

**What We Offer**

As a valued member of our team, you will enjoy competitive pay that reflects your skills and experience. You will also have access to a comprehensive benefits package that includes:

+ Medical, Dental, and Vision coverage & a 401K plan with a 5% match, effective day one

+ Annual bonus and merit increase eligibility

+ Company sponsored pension program, life insurance, and short-term & long-term disability

+ Employee Stock Purchase Program

+ Free Employee Assistance Program & Headspace account

+ Vacation and sick time plus 12 paid company holidays

+ Tuition reimbursement, professional development opportunities, & reimbursement for certification costs

+ Reward & recognition programs, service awards, a great company culture, and a collaborative & flexible work environment

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally. For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction. With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity. We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.