Business & Professional Industries

Customer Service Representatives

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services.

A Day In The Life

Business & Professional Industries Area of Interest

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Salary Breakdown

Customer Service Representatives

Average

$38,100

ANNUAL

$18.32

HOURLY

Entry Level

$29,000

ANNUAL

$13.94

HOURLY

Mid Level

$37,080

ANNUAL

$17.83

HOURLY

Expert Level

$48,220

ANNUAL

$23.18

HOURLY


Current Available

Customer Service Representatives

442

Current Available Jobs


Sample Career Roadmap

Customer Service Representatives

Job Titles

Entry Level

JOB TITLE

Probationary Customer Service Representative

Mid Level

JOB TITLE

Customer Service Representative

Expert Level

JOB TITLE

Supervisor Customer


Top Expected Tasks

Customer Service Representatives


Knowledge, Skills & Abilities

Customer Service Representatives

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Administration and Management

KNOWLEDGE

Sales and Marketing

KNOWLEDGE

Mathematics

SKILL

Active Listening

SKILL

Service Orientation

SKILL

Speaking

SKILL

Reading Comprehension

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Speech Clarity

ABILITY

Speech Recognition

ABILITY

Problem Sensitivity


Job Opportunities

Customer Service Representatives

  • Senior Key Account Manager
    Tucson Electric Power    Tucson, AZ 85701
     Posted about 10 hours    

    About Us
    UNS Energy Corporation, headquartered in Tucson, Arizona, is a subsidiary of Fortis Inc., the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

    We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP’s case, since the 1890s. We’re building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

    Your Employer of Choice
    Our culture is rooted in shared core values that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference.

    We create opportunities for employees to thrive through:
    Continual growth: In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.
    Active Engagement: We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.
    Total compensation: UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match, a company-sponsored pension plan, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

    Job Description - Senior Key Account Manager
    Are you ready to be at the forefront of a transformative revolution in the energy sector? Tucson Electric Power is seeking a passionate and visionary Senior Key Account Manager to play a pivotal role in facilitating the energy transition. As more individuals and communities than ever before become deeply conscious of their energy consumption and its impact, this position offers the unique opportunity to lead, innovate, and drive change. As a Senior Key Account Manager, you will be entrusted with managing a portfolio of high-profile accounts and customers whose actions have far-reaching effects within our community. This is not just a job; it's a chance to move the needle through active engagement and strategic thinking.

    What you'll do:
    Collaborate with our large customers to guide them in becoming exemplary stewards of sustainable energy practices.
    Manage assigned customer accounts, including high-profile entities.
    Demonstrate your problem-solving skills to address complex challenges posed by the evolving energy landscape.
    Act as a visionary partner, helping customers articulate their goals and navigate the path toward achieving them.
    Forge connections between customer aspirations and the solutions we offer, sometimes even anticipating questions they haven't thought to ask.
    Strategically analyze patterns in the industry, effectively communicating existing programs, and crafting innovative solutions that bridge customer desires and our offerings.
    Provide holistic insights that consider the big picture while demonstrating resilience and initiative in driving progress.

    What you bring:
    Experience in energy-related industries, sustainability, or environmental management is highly desirable.
    Ability to navigate nuances of both regulated and competitive sectors, representing shareholder interests in contract negotiations and administration.
    Proven track record of project management, team leadership, and cross-functional collaboration.
    Strong financial and performance analysis skills, capable of constructing customer needs analysis and driving custom solution opportunities.
    Exceptional communication and negotiation skills, especially concerning technical energy issues.
    Visionary thinking, the ability to identify industry trends, integrate new technologies, and adapt to dynamic market changes.
    Adept at building and maintaining relationships with key decision makers, stakeholders, and influencers.
    Strong problem-solving mindset with the ability to tackle complex challenges and drive innovative solutions.
    Bachelor's degree in a relevant field, advanced degree preferred.

    *Full job description

    Position-Related Responsibilities
    Manages assigned large customer and high-profile accounts for UNS Energy Corporation companies, including Tucson Electric Power Company, and UES Electric and UES Gas. Provides knowledge of the electric and gas energy industry including distribution, transmission/transportation systems, generation, energy procurement, wholesale markets, and pricing. Understands and can apply nuances of the regulated and competitive sectors. Provides all aspects of customer care, energy solutions and problem resolution. Understands, communicates, and negotiates technical energy issues. Represents shareholder interests in contract negotiations and contract administration. Project manages and creates internal expert teams; provides customer intelligence, analysis, and strategy. Provides back-up for non-assigned accounts.

    Knowledge, Skills & Abilities (Equivalent combination of education and experience will be considered)

    Minimum Qualifications
    A bachelor’s degree and five or more years of directly related work experience, or equivalent combination of education and experience.
    Ability to analyze customer energy objectives, develop a customer strategic engagement plan to meet those objectives, make strategic decisions and recommendations relating to the energy service needs of major to very large commercial customers.
    Ability to review business drivers and Environmental, Social, and Governance Goals of assigned customer portfolio, develop strategies to support ESG goals and key business drivers.
    Ability to develop customer segment industry knowledge; understand market dynamics & macroeconomic influencers; maintain awareness of competitor's activity with each potential & existing account; ensure that appropriate response strategies are formulated & implemented such as EE Programs, New Products & Services, Data Analysis, and Customer/TEP joint solutions.
    Ability to partner with internal and external stakeholders to rally resources, and partner with customers to foster retention and expansion efforts.
    Ability to partner with internal and external stakeholders to drive economic development: plans, facilitates, & conducts meaningful customer engagements; acts as focal point for problem resolution while monitoring the successful close out of issues & actions; and demonstrates ability to build lasting, trusting, & widespread relationships across the customer’s organization.
    Ability to excel in inter-personal relationships and difficult communications. Must be able to foster relationship with executive leadership of account assignments as needed.
    Demonstrated listening skills, empathy, and adaptability. Experience communicating difficult messages.
    Demonstrated time management and ability to appropriately prioritize projects and customer requests.
    Mathematical and financial analysis skills, written and verbal communication skills.
    Ability to understand the customer’s business processes and related energy needs.
    Excellent written and verbal communication skills and the ability to work effectively with customers and all levels of company personnel.
    Ability to excel in inter-personal relationships and difficult communications.

    Preferred Qualifications
    Post graduate study in related field: business, law, administration, accounting, math.
    Proficient in Company’s sales, marketing, and operating processes
    Broad understanding and knowledge of Company’s products and services
    Maintains current understanding of industry trends and product applications.
    Passion for the energy sector.
    Advanced knowledge of electric infrastructure – generation source, transmission, distribution and their impact on commercial customer processes and energy needs.
    Advanced knowledge of electric industry – demand, energy, electric energy options (i.e. self-generation) ACC and FERC regulatory issues, deregulation in Arizona and nationwide.
    Knowledge of electric pricing – UES electric tariffs, Tucson Electric Power Company tariffs, competitive pricing, pricing negotiation for special contract and deregulation arrangements.
    Knowledge of Tucson Electric Power Company’s, and UES Electric’s Rules & Regulations, Policies and Procedures and the Arizona Administrative Code.
    Experience developing and convening events and/or forums that support customer retention & expansion, regional economic development.
    Demonstrated experience negotiating contracts and or agreements.
    Pay Rate: $86,000 - $96,000+ depending on experience

    All job offers are contingent on successful completion of a pre-employment drug screen and background check.


    Area of Interest

    Energy & Utilities

    Employment Type

    Full Time

  • Onsite Call Center Representative - Pharmacy (Part Time)
    Walgreens    CHANDLER, AZ 85286
     Posted about 20 hours    

    **Job Description:**

    **Job Summary:**

    In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department.

    **Job Responsibilities:**

    + Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.

    + Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed.

    + Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third Party Rejects.

    + Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.

    + Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification.

    **About Walgreens and WBA :**

    Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.

    The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits

    **Job ID:** 1394550BR

    **Title:** Onsite Call Center Representative - Pharmacy (Part Time)

    **Company Indicator:** Walgreens

    **Employment Type:**

    **Job Function:** Retail

    **Full Store Address:** 2225 S PRICE RD,CHANDLER,AZ 85286

    **Full District Office Address:** 2225 S PRICE RD,CHANDLER,AZ,85286-07201-21147-S

    **External Basic Qualifications:**

    + High School Diploma or GED.

    + Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).

    + Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.

    + Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).

    + Communicate effectively in writing and verbally.

    + 18 years of age or older

    **Preferred Qualifications:**

    + At least 1 year of pharmacy technician experience in a retail or call center environment.

    + At least 18 months as a pharmacy technician with a certificate/registration by state as granted by the State board for Pharmacy or nationally recognized certification agency.

    + Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

    + Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).

    + Fluency in Spanish and English.

    **Shift:**

    **Store:**


    Employment Type

    Full Time

  • Customer Service Representative
    Wells Fargo    PHOENIX, AZ 85067
     Posted about 20 hours    

    Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities, you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

    At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

    **About this role:**

    Wells Fargo is seeking a Customer Service Representative in Small Business Credit Card. Learn more about our career areas and lines of business at www.wellsfargo.com/about/careers .

    **In this role, you will:**

    + Support financial products and services

    + Identify opportunities to improve customer service experience and offer ideas to resolve internal and external customer issues to provide first call resolution

    + Perform moderately complex customer support tasks

    + Receive direction from customer service supervisor and escalate non-routine questions

    + Interact with customer service team on complex customer issues

    + Provide training on policies and procedures, and provide guidance to less experienced individuals, as well as internal and external customers

    **Required Qualifications:**

    + 2+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    **Desired Qualifications:**

    + Ability to interact with integrity and a high level of professionalism with all levels of customers, team members and management.

    + Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues.

    + Ability to navigate multiple computer systems, applications, and utilize search tools to find information.

    + Excellent verbal, written, and interpersonal communication skills

    + Ability to negotiate, influence, and collaborate to build successful relationships.

    + Knowledge and understanding of credit card products, policies, and procedures; within a call center environment.

    + Ability to work effectively in structured but flexible, adaptable and changing, call center environment.

    + Good analytical skills with high attention to detail and accuracy.

    + Wells Fargo Consumer Lending Portal/Open Text experience

    + Systems of Record: BSC and CIV

    + Call Center/Phone experience

    **Job Expectations:**

    + **Training Schedule:** Monday-Friday 7:00am-3:30pm (6 weeks)

    + **Location:** 2150 W Pinnacle Peak Road, Suite 100, Phoenix, AZ 85027

    **Posting End Date:**

    11 May 2024

    ***Job posting may come down early due to volume of applicants.**

    **We Value Diversity**

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    **Applicants with Disabilities**

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

    **Drug and Alcohol Policy**

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

    **Company:** WELLS FARGO BANK

    **Req Number:** R-364968

    **Updated:** Mon May 06 00:00:00 UTC 2024

    **Location:** PHOENIX,Arizona


    Employment Type

    Full Time

  • Part Time Customer Service Representative
    U-Haul    Gilbert, AZ 85295
     Posted about 20 hours    

    Location:

    1230 N Gilbert Rd, Gilbert, Arizona 85234 United States of America

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

    Our motto is “Hire Fast, Pay Fast." You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

    U-Haul Offers:

    + Career stability

    + Opportunities for advancement

    + Mindset App Reimbursement

    + Gym Reimbursement Program

    + Health insurance & Prescription plans, if eligible

    + Paid holidays, vacation, and sick days, if eligible

    + Life insurance

    + MetLaw Legal program

    + MetLife auto and home insurance

    + Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

    + 401(k) Savings Plan

    + Employee Stock Ownership Plan (ESOP)

    + 24-hour physician available for kids

    + Dental & Vision Plans

    + Business travel insurance

    + You Matter EAP

    + LifeLock Identity Theft Protection

    + Critical Illness/Group Accident Insurance

    + Dave Ramsey’s SmartDollar Program

    Customer Service Representative Responsibilities:

    + Assist customers inside and outside a U-Haul center with U-Haul products and services.

    + Use smartphone-based U-Scan technology to manage rentals and inventory.

    + Move and hook up U-Haul trucks and trailers.

    + Clean and inspect equipment on the lot including checking fluid levels.

    + Answer questions and educate customers regarding products and services.

    + Prepare rental invoices and accept equipment returned from rental.

    + Install hitches and trailer wiring.

    + Fill propane (certification offered through U-Haul upon employment)

    + Drive a forklift (certification offered through U-Haul upon employment)

    + Other duties as assigned

    + Participate in ongoing continuous U-Haul education through U-Haul University.

    Customer Service Representative Minimum Qualifications:

    + Valid driver’s license and ability to maintain a good driving record

    + High school diploma or equivalent

    Work Environment:

    The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

    Physical Demands:

    The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

    U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

    Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.


    Employment Type

    Full Time

  • Account Representative
    U-Haul    Phoenix, AZ 85067
     Posted about 20 hours    

    Location:

    2727 N Central Ave, Phoenix, Arizona 85004 United States of America

    Under the direction of the Operations Manager for the Utility Billing & Analysis team, this position is responsible for accurately maintaining vendor accounts and researching monthly statements to ensure accurate, complete and expeditious processing of payments. Heavy communication with utility vendors and company (UHI) entities, both verbal and written.

    Job Duties:

    + Reasonable and predictable attendance is required.

    + Accurately research vendor history for past due invoices, pending payments and discrepancies.

    + Research and answer billing inquiries from vendors and U-Haul entities.

    + Provide accurate billing analysis and reports for management.

    + Become proficient with Cost Accounting system and provide support to regional offices.

    + Communicate regularly with vendors to correct errors in billing and to ensure bills are presented in a timely manner for payment.

    + Interface with various levels of management regarding telephone and utility billing concerns.

    Requirements:

    + High school diploma or equivalent

    + Must be able to work in a fast paced environment

    + Attention to detail

    + Ability to multitask

    + Microsoft Office proficient

    U-Haul Offers:

    + Full Medical coverage

    + Prescription plans

    + Dental & Vision Plans

    + New indoor fitness gym

    + Gym Reimbursement Program

    + Registered Dietitian Program

    + Weight Watchers

    + Onsite medical clinic for you and your family

    + Career stability

    + Opportunities for advancement

    + Valuable on-the-job training

    + Tuition reimbursement program

    + Free online courses for personal and professional development at U-Haul University®

    + Business and travel insurance

    + You Matter Employee Assistance Program

    + Paid holidays, vacation, and sick days

    + Employee Stock Ownership Plan (ESOP)

    + 401(k) Savings Plan

    + Life insurance

    + Critical Illness/Group Accident

    + 24-hour physician available for kids

    + MetLaw Legal program

    + MetLife auto and home insurance

    + Mindset App Program

    + Discounts on cell phone plans, hotels, and more

    + LifeLock Identity Theft

    + Savvy consumer wellness programs - from health care tips to financial wellness

    + Dave Ramsey’s SmartDollar Program

    + U-Haul Federal Credit Union

    + Wellness Program

    U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

    Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.


    Employment Type

    Full Time

  • Customer Service Representative
    U-Haul    Chandler, AZ 85286
     Posted about 20 hours    

    Location:

    6190 W Chandler Blvd, Chandler, Arizona 85226 United States of America

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

    Our motto is “Hire Fast, Pay Fast." You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

    U-Haul Offers:

    + Career stability

    + Opportunities for advancement

    + Mindset App Reimbursement

    + Gym Reimbursement Program

    + Health insurance & Prescription plans, if eligible

    + Paid holidays, vacation, and sick days, if eligible

    + Life insurance

    + MetLaw Legal program

    + MetLife auto and home insurance

    + Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

    + 401(k) Savings Plan

    + Employee Stock Ownership Plan (ESOP)

    + 24-hour physician available for kids

    + Dental & Vision Plans

    + Business travel insurance

    + You Matter EAP

    + LifeLock Identity Theft Protection

    + Critical Illness/Group Accident Insurance

    + Dave Ramsey’s SmartDollar Program

    Customer Service Representative Responsibilities:

    + Assist customers inside and outside a U-Haul center with U-Haul products and services.

    + Use smartphone-based U-Scan technology to manage rentals and inventory.

    + Move and hook up U-Haul trucks and trailers.

    + Clean and inspect equipment on the lot including checking fluid levels.

    + Answer questions and educate customers regarding products and services.

    + Prepare rental invoices and accept equipment returned from rental.

    + Install hitches and trailer wiring.

    + Fill propane (certification offered through U-Haul upon employment)

    + Drive a forklift (certification offered through U-Haul upon employment)

    + Other duties as assigned

    + Participate in ongoing continuous U-Haul education through U-Haul University.

    Customer Service Representative Minimum Qualifications:

    + Valid driver’s license and ability to maintain a good driving record

    + High school diploma or equivalent

    Work Environment:

    The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

    Physical Demands:

    The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

    U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

    Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.


    Employment Type

    Full Time

  • Hiring CSR - $21/hour - Starting 5/20
    TEKsystems    Glendale, AZ 85304
     Posted about 21 hours    

    JOIN GROWING CALL CENTER IN VALLEY!!!

    ABOUT COMPANY: Been operating for 30 years and largest independent pharmacy benefit solutions company.

    START DATE: 5/20

    PAY: $21/hour and $31.50 for OT

    REQUIREMENTS: 1+ year of Customer Service in Call Center or Office Setting

    HIRING PROCESS: Hire off resume and test scores (NO CLIENT INTERVIEW)

    JOB DESCRIPTION: This position is a customer service call center position with a Pharmacy Benefit Management company. 90% inbound calls and 10% outbound to follow up. Representatives will be taking up to 80 calls a day from either Medicare Part D, Member or Physician/Pharmacy

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time

  • Hiring CSR - $21/hour - Starting 5/20
    TEKsystems    Phoenix, AZ 85067
     Posted about 21 hours    

    JOIN GROWING CALL CENTER IN VALLEY!!!

    ABOUT COMPANY: Been operating for 30 years and largest independent pharmacy benefit solutions company.

    START DATE: 5/20

    PAY: $21/hour and $31.50 for OT

    REQUIREMENTS: 1+ year of Customer Service in Call Center or Office Setting

    HIRING PROCESS: Hire off resume and test scores (NO CLIENT INTERVIEW)

    JOB DESCRIPTION: This position is a customer service call center position with a Pharmacy Benefit Management company. 90% inbound calls and 10% outbound to follow up. Representatives will be taking up to 80 calls a day from either Medicare Part D, Member or Physician/Pharmacy

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time

  • Hiring CSR - $21/hour - Starting 5/20
    TEKsystems    Mesa, AZ 85213
     Posted about 21 hours    

    JOIN GROWING CALL CENTER IN VALLEY!!!

    ABOUT COMPANY: Been operating for 30 years and largest independent pharmacy benefit solutions company.

    START DATE: 5/20

    PAY: $21/hour and $31.50 for OT

    REQUIREMENTS: 1+ year of Customer Service in Call Center or Office Setting

    HIRING PROCESS: Hire off resume and test scores (NO CLIENT INTERVIEW)

    JOB DESCRIPTION: This position is a customer service call center position with a Pharmacy Benefit Management company. 90% inbound calls and 10% outbound to follow up. Representatives will be taking up to 80 calls a day from either Medicare Part D, Member or Physician/Pharmacy

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time

  • Hiring CSR - $21/hour - Starting 5/20
    TEKsystems    Chandler, AZ 85286
     Posted about 21 hours    

    JOIN GROWING CALL CENTER IN VALLEY!!!

    ABOUT COMPANY: Been operating for 30 years and largest independent pharmacy benefit solutions company.

    START DATE: 5/20

    PAY: $21/hour and $31.50 for OT

    REQUIREMENTS: 1+ year of Customer Service in Call Center or Office Setting

    HIRING PROCESS: Hire off resume and test scores (NO CLIENT INTERVIEW)

    JOB DESCRIPTION: This position is a customer service call center position with a Pharmacy Benefit Management company. 90% inbound calls and 10% outbound to follow up. Representatives will be taking up to 80 calls a day from either Medicare Part D, Member or Physician/Pharmacy

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time


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