Customs and Border Protection Officers

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

The role also plays a critical role in supporting end users of our award-winning UKG Pro Payroll and Benefits solutions. You will be providing in-depth analysis and timely resolutions or workarounds for employee needs. This role requires sharp analysis, problem determination, and troubleshooting skills. Candidates must be able to work onsite a minimum of 3 days/week at a UKG office location.

Duties and Responsibilities:

• Deliver timely solutions to customers while maintaining customer satisfaction

• Provide stellar support to our customer base using a variety of platforms including phone, e-mail, remote session, and CRM case management system

• Learn and navigate UKG Pro Payroll and Benefits systems to respond to end-user needs and inquiries

• Ask relevant questions to define the root cause of a problem and generate solutions

• Provide explanation of benefits options based on customers summary plan descriptions and UKG knowledge base

• Assist with life event changes for newly eligible employees, marriages/births and related dependent verifications

• Assist employees with Annual Enrollment, Payroll, and Tax related questions

• Acquire and expand knowledge of product offerings, support policies and methods of support delivery

• Maintain professional communication with customers and internal partners through verbal and written interactions

• Juggle multiple tasks in a fast-paced, metrics-driven environment while adhering to standard operating procedures and policies

• Work individually and collaboratively with teams to solve technical issues while demonstrating best practices

• Proactively listen and understand customer needs to ensure the best possible outcome

**This is a hybrid role. The employee will be expected to work 3 days/week onsite at a US Based UKG office**

Basic Qualifications:

• Demonstrated communication skills (bilingual) in English and Spanish language, both oral and written

• 1+ years’ experience in a fast-paced customer service and/or technical support environment

• 1+ years’ experience handling difficult or sensitive situations in a professional, timely, and thorough manner

Preferred Qualifications:

• HR, Payroll, Benefits Administration, and/or HCM domain experience

• Experience working with/in UKG Product suite

• Knowledge of multi-state payroll tax laws

• Fluent in Spanish and/or French Canadian

• Knowledge of support tools such as Salesforce, RingCentral, or other remote access tools

• Bachelor's Degree preferred

Where we’re going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster and its supplement.

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].

USA Pay Transparency:

***In the below paragraphs, you need to ensure you’re entering the pay rates for all US jobs where indicated after you paste the language into UKG Pro Recruiting

Non-Sales:

The pay range for this position is $40,400 to $58,050, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https:www.ukg.com/careers

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Location:

2727 N Central, Phoenix, Arizona 85004 United States of America

*Must be fluent in French and English*

Part-Time Live Verify Agents work with customers who opt to rent with U-Haul using our Truck Share 24/7 program. Customers process their rental and dispatch through the U-Haul app on their smart phone. Live Verification Agents review the customer's information and are responsible for ensuring that everything meets the required standards to rent before approving the rental dispatch. This position requires receiving inbound calls and making outbound calls and interacting with the customer via chat to explain and/or obtain the required information to rent. At the same time you will be helping multiple customers digitally or via chat.

Must be included in your application in order to be considered:

+ Screenshot of your results for the Computer Specs test.

+ It is IMPERATIVE that you carefully read and follow the details and instructions listed regarding the tech requirements.

Rate of pay: $16/hr

(Note: Hourly base pay rate may be higher, depending on state or local minimum wage laws.)

Schedules:

Current business needs are for the following shifts in Arizona time:

+ Monday-Sunday: 12:00am-11:00am

+ Monday-Tuesday: 10:00am-11:00pm (preferred work days)

+ Wednesday-Thursday: 5:00am-11:00pm

+ Friday: 4:00am-11:00pm

+ Saturday-Sunday: 4:00pm-11:00pm

+ No current overnight needs.

+ Must be available Saturday and Sunday, plus 3 additional weekdays

+ You must be available to work holidays.

+ 25 hours of availability per week

Part-Time Benefits include:

+ Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan.

Essential Functions:

+ Claim sessions for customers doing business with us via Truck Share 24/7.

+ Review each session for accuracy while answering any questions the customer may have.

+ Determine the proper course of action utilizing instructional materials reviewed.

+ Make outbound calls for verification of alternate contacts.

+ Communicate with the customer via phone or chat in an efficient and courteous manner.

+ Ensure compliance with the U-Haul policies in order to retain customer loyalty and prevent the re-occurrence of objections.

+ Review telephone, mail, and internet procedures for each communication received and respond a reply to each assigned customer with a specific time frame.

+ Listen to customer concerns, documenting them and resolving when able.

Requirements:

+ Good listening, verbal, and written communication skills in both English and French.

+ Inbound call/phone experience (high volume highly preferred).

+ Excellent customer service skills.

+ 1 year of customer service experience. (via phone highly preferred)

+ Technically savvy preferred.

+ Logic and reasoning skills.

+ Facial recognition skills.

+ Proficiency, attention to detail, and interpersonal skills.

+ Ability to multitask and assist multiple customers at one time (online sessions).

+ Once trained for phones agents will be required to simultaneously assist customers online and on inbound phone calls.

+ ​Good time management skills.

+ Reasonable and predictable attendance.

+ You must be available to work holidays.

This Job Might Be For You If:

+ You enjoy helping people, have an outgoing personality and have a customer focused attitude.

+ You thrive in a fast-paced environment with a focus on quality and attention to detail.

+ You live for a challenge, are goal oriented, be willing to learn different systems, and easily navigate between multiple screens.

+ You communicate efficiently through an instant messaging program.

+ You can work independently delivering practical solutions and you thrive in a collaborative team environment.

Training / Education:

+ One week of training is instructor led with accelerated classroom education and hands-on education in small groups. After initial education, you will be working independently with additional continued education courses, counseling and coaching from the leadership team.

The following is required to work from home:

+ You must have a quiet, private work area.

+ Dependent and child-care arrangements must be made as if you were working at a U-Haul site.

+ All work duties including education must be performed at your home address.

+ If you want to switch or substitute computers at any time, manager approval is required in advance.

The following technical requirements must be met to work from home:

+ Have a wired USB headset with a microphone - adapters are not acceptable.

+ Have a web cam for use interacting with your manager. Not for use with customers. Webcam on laptop is acceptable.

+ Have minimum Internet speed requirements: 50MB download speed / 5MB upload speed (Recommended: 100MB download / 10MB upload).

+

+ Check your Internet speed at http://uhaul.speedtestcustom.com/.

+ Be sure to click the dropdown menu below the GO button and choose any server in Phoenix, AZ.

+ Windows or Mac OS allowed;

+

+ If Windows then Windows 11 is required.

+ If Mac then MacOS 13 Ventura or newer is required.

+ Minimum RAM requirements: 16GB (Minimum) of RAM or greater (Recommended: 32GB).

+ Minimum processor requirement for Windows OS: CPU score of 6,000 (Minimum) or greater (Recommended: 10,000).

+

+ To find processor name - right click on Windows logo (lower left corner home screen) and select ‘System’.

+ Go to this website. https://www.cpubenchmark.net/cpu\_list.php

+ Type name of your processor in the space provided (do not copy/paste).

+ The number in the first column is the CPU mark (this is your CPU or processor score).

+ Minimum processor requirement for Mac: Core i5 processor or greater.

+

+ To find processor name - open Apple menu and click About This Mac then click System Report.

+ Internal storage requirements: SSD internal storage with 5GB (Minimum) free space

+

+ To find - open Task Manager by pressing Ctrl+Shift+Esc, select Performance tab, click "Disk 0 (C)," if listed, click File Explorer, right click on "Local Disk (C:)," select Properties, review "Free Space"

+ Windows OS Users should have the following installed:

+

+ Adobe Reader (set to default PDF viewer). Important: If new install uncheck the option to install McAfee anti-virus.

+ Web browsers: Internet Explorer, Google Chrome, and Microsoft Edge (Internet Explorer is preferred).

+ Mac OS Users should have the following installed:

+

+ MacOS Preview (should be pre-installed on Mac OS).

+ Web browsers: Firefox, Safari, and Google Chrome (Chrome is preferred).

+ Once hired install and use the required Company software including a Company provided anti-virus software.

+ Use of a Wi-Fi is permitted if it meets all security-related criteria. If security requirements are not met and/or Wi-Fi is determined to cause tech difficulty a hard-wired connection will be required.

The following are not permitted when working from home due to compatibility, performance, security, or other concerns:

+ A wireless or non-USB headset.

+ A PC/laptop or Internet that does not meet requirements.

+ Mobile hot-spot, tethering, satellite Internet or similar.

+ Using a Proxy server or third-party network.

+ Compute stick or similar device.

+ Windows XP, 7, 8, or 10 and Vista operating systems.

+ MacOS 12 Monterey or older operating systems.

+ Rental, rent-to-own or public computer/laptop.

+ Working in a public place or using public Internet.

+ Unsecure Wi-Fi / Wi-Fi not managed by the team member.

+ Running non-work-related programs while working.

+ Having any other anti-virus installed/in use on your computer while working other than the Company provided antivirus

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Bilingual Part Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Phoenix, Arizona at the West Thomas Retail Banking Branch.

Bilingual Spanish Required

**Job Description**

+ Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.

+ Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.

+ Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.

+ Applies product and procedural knowledge to solve customer's problems.

+ Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

+ To learn more about this and other opportunities on our team Watch this video (https://content.pncmc.com/live/pnc/aboutus/recruiting/videos/OC\_FINAL2022\_Recruitment\_Tellers\_OC.mp4) .

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**

Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

**Competencies**

Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

**Work Experience**

Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

No Degree

**Certifications**

No Required Certification(s)

**Licenses**

No Required License(s)

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law; may also be eligible for vacation time after first year of service, if employee meets hours-worked requirements.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

_*For more information, please click on the following links:_

Time Away from Work (https://www.pncbenefits.com/timeaway.html)

_PNC Full-Time Benefits Summary_

PNC Part-Time Benefits Summary (https://www.pncbenefits.com/ft-benefits-overview.html)

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Personal Banker, you will strengthen customer relationships with a defined sales process. You will spend most of your time as a personal banker, engaging customers in sales conversations in order to identify appropriate financial solutions. This position, within PNC's Retail Branch Banking Network, is based in Mesa, AZ at the Stapley & University branch.

This position requires a candidate with written and verbal fluency in Spanish and English.

**Job Description**

+ Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.

+ Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.

+ Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.

+ Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.

+ Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

To learn more about this opportunity, please watch this video (https://content.pncmc.com/live/pnc/aboutus/recruiting/videos/OC\_BranchBankerRecruitment%20MASTER\_UPDATED%20MARCH2022.mp4) .

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**

Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

**Competencies**

Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs

**Work Experience**

Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

No Degree

**Certifications**

No Required Certification(s)

**Licenses**

Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

_*For more information, please click on the following links:_

Time Away from Work (https://www.pncbenefits.com/timeaway.html)

_PNC Full-Time Benefits Summary_

_PNC Part-Time Benefits Summary (https://www.pncbenefits.com/pt-benefits-overview.html)_

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Job Description: Spanish Speaking Entry Level Customer Service Representative

SIGN ON BONUS! Receive $350 after training!

JOIN THE PECKHAM TEAM!

+ The Important Information

Wage: $18.50 per hour plus a Health & Welfare Benefit, $19.95 after English/Spanish certification and an opportunity to move up to $21.71 after security clearance and Applicant Line certification is obtained. Plus, a $1 increase for every hour worked after 6:00pm Monday - Friday

Hours: Both full (30+) and part time shifts available Sunday - Saturday, 4:30 AM – 10:00 PM AZ/MST Location: This position is located in our Phoenix office and is not a work from home opportunity

+ What you’ll need

+ High School Diploma or GED

+ At least 18 years of age

+ U.S. Citizen

+ Call center experience preferred

+ Proficient in both the English and Spanish languages (written and verbal)

+ Basic computer skills (typing, reading comprehension)

DUTIES AND RESPONSIBILITIES

+ Provide superior customer service by answering incoming calls in a timely manner

+ Follow established policies and procedures to respond and route calls appropriately

+ Gather information to determine customers’ needs; apply problem solving skills and resolve the inquiry/request effectively

+ Log customer information into a database ensuring data entry is accurate and complete

+ Access knowledge base per customer request for information

+ Verify and record demographic data with caller and escalate customer issues as appropriate

+ Maintain and improve quality results by adhering to standards and guidelines

+ Handle inquiries and requests in a courteous and professional manner, including calls received in crisis situations

+ Control the pace and flow of the inquiry/request and manage call time effectively

+ Follow protocol and apply sensitivity and discretion in handling confidential information

+ Promote Peckham’s vision, values, and services to all customers and stakeholders

+ Assist in maintaining organization wide quality standards

+ Flexibility in work hours and shifts including some weekends as needed

+ Accept other related jobs/duties as assigned

MINIMUM QUALIFICATIONS

+ High School Diploma or equivalent

+ At least 18 years of age

+ U.S. Citizen

+ Proficient in the English and Spanish language (written and verbal)

+ Ability to pass a thorough background check screening (credit and criminal history) to determine fitness for a federal security clearance

+ Proficient computer skills (MS Office, keyboarding speed and accuracy, internet-based research)

+ Oral and written communication skills sufficient to facilitate clear and accurate information exchanges with customers

+ Ability to take direction within a team setting and complete team related work promptly

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the individual will be required to multitask . The employee will also be required to speak, listen, read, and use a computer simultaneously during their scheduled shift . Individuals will be required to be mobile throughout the building .

WORK ENVIRONMENT

Individuals will be in a cubicle for most of their scheduled shift. Individuals will work individually, and therefore are required to work well independently, however will also be a member of a team and therefore must be able to work in a team atmosphere. The tasks of the call center are repetitive in nature. The noise level is generally moderate. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SECURITY

Many of the positions through the Business Services Division require a security clearance. Thus, the candidate/employee must pass and maintain appropriate security and background checks as required for each area and/or contract. The extent of the security and background check may vary by position.

Employment may also be contingent upon successful security and background checks and may be run on an ad hoc basis. Required security and clearance checks will be completed at no financial cost to the candidate.

To determine if you are a potential candidate for this position a review of the following may apply:

+ A criminal background/history inquiry

+ Employment verification

+ Drug screening

+ Credit history

The following may impact your ability to gain the required authorization:

+ Poor credit, bankruptcy in the past 2-3 years and/or delinquent payments

+ Previous termination from previous employment that involves theft or other negligent actions on your part

+ Drug or alcohol use

+ Failure to be honest when responding to the required Federal Security Clearance questions.

+ Clearance investigations can/will go back as far as 7 years or more.

OTHER INFORMATION

This job description in no way states or implies all duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Worker Sub-Type:

Team Member

Location:

Phoenix, AZ

Business Line:

Contact Center Solutions

Time Type:

Scheduled Weekly Hours:

40First Shift (United States of America)

**_Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977._**

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

**Benefits:**

+ Supportive work environment with a culture of caring for patients and one another.

+ Competitive wages and excellent benefit program.

+ Generous Paid Time Off.

+ Flexible schedules for work/life balance

**_Provide one-to one, compassionate care while loving your job!_**

**Position Profile**

The hospice home care RN provides skilled nursing care to patients in accordance with the treatment and plan of care designated by the patient, family, physician and interdisciplinary team. The hospice home care nurse educates home care patients and families about the disease process, help manage and control pain and other symptoms and offer solace to those in distress. They are part of the interdisciplinary hospice team that supports people at critical junctures in their lives, making a difference in their quality of life. Care delivery primarily takes place in the patient's home or in a facility where the patient receives care.

**Responsibilities**

+ Develops and maintains therapeutic relationships.

+ Conducts comprehensive nursing assessment.

+ Plans care and intervenes effectively.

+ Provides effective pain/symptom assessment and management.

+ Promotes patient safety.

+ Facilitates smooth transition between care environments.

+ Provides effective patient/family/caregiver/caregiver teaching.

+ Supports the death/dying process.

+ Manages end-of-life ethical issues effectively.

+ Collaborates in providing patient care.

+ Creates timely and accurate documentation.

+ Utilizes resources effectively and efficiently.

+ Adheres to scope of practice/HOV standards and facilitates continuously improved processes/services.

+ Maintains and enhances professional skills.

+ Adheres to high standards of personal and professional conduct.

**Minimum Qualifications**

+ Graduate of accredited school of nursing.

+ Current Arizona RN licensure in good standing.

+ Minimum one year of recent experience in medical, surgical or critical care as a professional nurse.

+ Strong clinical assessment skills.

+ Excellent communication and interpersonal skills.

+ Solution driven, creative and resourceful problem-solving skills.

+ Ability to manage time well and perform assigned duties with attention detail, accuracy and follow-through.

+ Proficient computer skills.

**Preferred Qualifications**

+ Previous hospice or oncology experience.

+ Knowledge of the death/dying and bereavement process.

+ CHPN certification.

Why Join HOV:
https://hov.wistia.com/medias/by1zuvpujc

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**Job Description Summary**

Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.

**Job Description**

1 Promotes positive customer relations with all donors.

2 Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma.

3 In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues.

4 Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability.

5 Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling.

6 Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent.

7 Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date.

8 Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of four-month required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods.

9 Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating.

10 Manages employee hepatitis B and influenza immunization program, including administration of immunizations.

11 Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen.

12 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.

13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation.

14 Maintains confidentiality of all personnel, donor and center information.

15 May be cross-trained in other areas to meet the needs of the business.

16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

17 Perform other job-related duties as assigned.

**Education**

• Graduation from a paramedic, nursing, physician assistant, chiropractic, medical school or naturopathic medical training program

• If graduation is from a foreign allopathic or osteopathic medical school, must also currently be licensed as a physician or state certification as an emergency medical technician

**Experience**

• Minimum of one (1) year experience in a health care environment

• Experience in a plasma or whole blood collection center or other regulated environment preferred

• Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc.

• Ability to instruct donors, staff and community regarding the benefit of plasma donation programs

**Working Conditions**

(physical & mental requirements)

• Ability to make decisions, which have moderate impact on immediate work unit.

• Ability to understand, remember and apply oral and/or written instructions

• Must be able to see and speak with customers and observe equipment operation

• Occasionally perform tasks while standing and walking up to 100% of time

• Examine and assess the skin and other abnormalities through sight, touch and smell

• Reach, bend, kneel and have high level of manual dexterity

• Occasionally be required to lift and carry up to 25 pounds

• Fast paced environment with frequent interruptions

• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens

• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

• Required to work overtime and extended hours to support center operational needs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

\#CB

**Our Benefits**

CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp .

**About CSL Plasma**

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma (https://www.cslplasma.com/about-csl-plasma) .

**We want CSL to reflect the world around us**

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion (https://www.cslplasma.com/careers/diversity-and-inclusion) at CSL.

**Do work that matters at CSL Plasma!**

R-208076

CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https://www.cslbehring.com/careers/eeo-statement

Responsibilities:

• Responsible for preparing the donor, donor area and equipment for the pheresis process.
• Prepares the autopheresis machine for the pheresis process.
• Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
• Disconnects the donor when the process is complete.
• Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
• Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
• Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
• Alerts Group Leader or Supervisor of donor flow issues.
• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
• Understands the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
• Maintains confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform job-related duties as assigned.

Qualifications:

• High school diploma or equivalent required
• Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
• Must be able to perform basic math calculations

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

**Our Benefits**

CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp .

**About CSL Plasma**

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma (https://www.cslplasma.com/about-csl-plasma) .

**We want CSL to reflect the world around us**

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion (https://www.cslplasma.com/careers/diversity-and-inclusion) at CSL.

**Do work that matters at CSL Plasma!**

R-208311

CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https://www.cslbehring.com/careers/eeo-statement

**Job Description Summary**

Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.

**Job Description**

1 Promotes positive customer relations with all donors.

2 Conducts confidential and effective interviews with donors to obtain necessary information regarding suitability to donate plasma.

3 In conjunction with the Center Medical Director and/or Center Physician responds to medically related questions from staff including donor suitability and provides information to staff on medically related issues.

4 Performs medical history reviews and health assessments on donors. Assesses results of donor screening and laboratory tests to determine initial and continuing donor suitability.

5 Notifies and counsels donors regarding reactive test results. Refers donors to community facilities for follow-up and counseling.

6 Explains informed consent to applicant donors. This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent.

7 Handles medical emergencies at the Center by providing routine care as outlined in Standard Operating Procedures (SOPs); elevates situations to Center Physician or local medical service providers as required. Periodically checks emergency kits to assure supplies are present and in-date.

8 Reviews test results and determines continued donor suitability. Follows SOPs regarding acceptable ranges of four-month required test (PE/STS) reports. Maintains knowledge of and apply all rules regarding four-month approvals and grace periods.

9 Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating.

10 Manages employee hepatitis B and influenza immunization program, including administration of immunizations.

11 Understands the policies and procedures associated with hyper immune programs at the center where applicable, and oversees donor immunization programs. Reviews antibody titer results as required. Maintains awareness of appropriate immunization schedule for each antigen.

12 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.

13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation.

14 Maintains confidentiality of all personnel, donor and center information.

15 May be cross-trained in other areas to meet the needs of the business.

16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

17 Perform other job-related duties as assigned.

**Education**

• Graduation from a paramedic, nursing, physician assistant, chiropractic, medical school or naturopathic medical training program

• If graduation is from a foreign allopathic or osteopathic medical school, must also currently be licensed as a physician or state certification as an emergency medical technician

**Experience**

• Minimum of one (1) year experience in a health care environment

• Experience in a plasma or whole blood collection center or other regulated environment preferred

• Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc.

• Ability to instruct donors, staff and community regarding the benefit of plasma donation programs

**Working Conditions**

(physical & mental requirements)

• Ability to make decisions, which have moderate impact on immediate work unit.

• Ability to understand, remember and apply oral and/or written instructions

• Must be able to see and speak with customers and observe equipment operation

• Occasionally perform tasks while standing and walking up to 100% of time

• Examine and assess the skin and other abnormalities through sight, touch and smell

• Reach, bend, kneel and have high level of manual dexterity

• Occasionally be required to lift and carry up to 25 pounds

• Fast paced environment with frequent interruptions

• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens

• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

• Required to work overtime and extended hours to support center operational needs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

\#CB

Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings.

If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate.

**Our Benefits**

For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp .

**About CSL Plasma**

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma (https://www.cslplasma.com/about-csl-plasma) .

**We want CSL to reflect the world around us**

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion (https://www.cslplasma.com/careers/diversity-and-inclusion) at CSL.

**Do work that matters at CSL Plasma!**

R-222593

CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https://www.cslbehring.com/careers/eeo-statement

ADP is hiring a **Client Service Consultant.**

+ _Are you ready to join a company offering career advancement opportunities throughout your career journey?_

+ _Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?_

+ _Are you looking for an inclusive environment with a culture of collaboration and belonging?_

If so, this may be an opportunity for you. Read on and decide for yourself.

In this role, you will serve as ADP's front-line for solving client challenges -- including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You will work with clients who have 1,000+ employees. You carry the weight of ADP's service reputation and client satisfaction in your hands.

The nature of what you do every day will not change -- your #1 goal is to help clients when they reach out. However, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you receive, which will keep things interesting. But don't worry, our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

**A little about ADP:** We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI\_Videos

Ready to #MakeYourMark? **Apply now!**

**To learn more about Client Services at ADP** , watch here: https://adp.careers/Client\_Services\_Videos

**WHAT YOU'LL DO:** _Responsibilities_

**What you can expect on a typical day:**

**Research, Troubleshoot, and Resolve.** You will research, troubleshoot, and resolve ADP/client application issues in the areas of system setup, product functionality, product enhancements, and general client inquiries. You will analyze complex client requirements for payroll, benefits, time, and human resources policy and procedures. You will take the initiative to seek answers, solutions, and positive outcomes in a timely manner for both the client and ADP.

**Communicate and Exceed Client Expectations.** You will use your strong interpersonal skills and product knowledge to communicate with customers and representatives to resolve issues. You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."

**Educate and Provide Recommendations.** You will leverage your ADP product and services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training.

**TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_

+ Prior client service or systems integration experience.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

+ Experience noted above, OR

+ Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

**BONUS POINTS FOR THESE:** _Preferred Qualifications_

+ Experience in HR, Payroll, Benefits and/or Time is a plus.

**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**

+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.

+ **Belong** by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

+ **Grow your career** in an agile, fast-paced environment with plenty of opportunities to progress.

+ **Continuously learn** through ongoing training, development, and mentorship opportunities.

+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.

+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

+ **Join a company committed to giving back** and generating a lasting, positive impact upon the communities in which we work and live.

+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.

What are you waiting for? **Apply today!**

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $18.70 - $37.88 / Hour

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.