Customs and Border Protection Officers

**Overview**

**Hello humankindness (https://hellohumankindness.org/)**

Located conveniently in the heart of Phoenix, Arizona, (http://phoenix.gov/visitors/index.html) St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.

We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute (https://www.barrowneuro.org/) , Norton Thoracic Institute (https://www.dignityhealth.org/arizona/norton-thoracic-institute) , Cancer Center at St. Joseph's (https://www.dignityhealth.org/arizona/locations/stjosephs/services/university-of-arizona-cancer-center) , Ivy Brain Tumor Center (https://www.ivybraintumorcenter.org/) , and St. Joseph's Level I Trauma Center (https://www.supportstjosephs.org/traumacenter) (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.

_U.S News & World Report_ routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.

St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of _Arizona's Most Admired Companies (http://www.bestcompaniesaz.com/)_ .

Look for us on Facebook (http://www.facebook.com/DignityHealthStJosephsHospitalMedicalCenter) and follow us on Twitter (https://twitter.com/DignityHealthAZ) .

_For the health of our community ... we are proud to be a tobacco-free campus._

**Responsibilities**

Our Interpreter facilitates effective and accurate verbal communication between the patient the patient's family and Dignity Health Arizona Service Area professionals.

At Dignity Health St. Joseph’s Hospital and Medical Center we deliver humankindness through a wide range of health social and support services in the heart of Phoenix Arizona. As part of our team you will provide clinical expertise support and oversight that helps ensure our patients receive exceptional care. As a member of our team you will have the opportunity to champion the change by joining in our mission of healing through humankindness.

Located in Phoenix Az this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.

**MINIMUM QUALIFICATIONS:**

One (1) year successful experience in a healthcare setting or bilingual education

High School diploma or equivalent

Dignity Health Qualified Medical Interpreter program within six (6) months of hire

Must pass oral and written medical terminology proficiency evaluation for the interpreter's specific language pair (i.e. English/Spanish)

Comprehensive knowledge of English/Spanish medical terminology and Spanish & English language in general

**PREFERRED QUALIFICATIONS:**

Certified Healthcare Interpreter

Spanish Bilingual Assistant (SBA) class diploma or equivalent

**BENEFITS:**

Pension Plan

403B retirement with company contribution

Flexible Spending Accounts

Excellent Medical Dental Vision Plans with a no premium option available

Relocation Incentive for qualifying candidates

On-site Farmer’s Market

Tuition Reimbursement

Employee Wellness Program

Voluntary Benefits available

**Qualifications**

One (1) year successful experience in a healthcare setting or bilingual education required. Required: Must pass oral and written medical terminology proficiency evaluation for the interpreter's specific language pair (i.e. English/Spanish). Preferred: Spanish Bilingual Assistant (SBA) class diploma or equivalent. Required: Comprehensive knowledge of English/Spanish medical terminology and Spanish & English language in general.

**Pay Range**

$19.73 - $27.13 /hour

We are an equal opportunity/affirmative action employer.

Do you speak Spanish and English? If you do, we’re looking for you! Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual.

Great things are in store! Our part-time careers allow you to optimize your earning potential by working during the store’s busiest times, including evening and weekend hours. Excellent pay and fewer hours with more opportunities to make the sale... what are you waiting for?

It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families and communities closer together.

**Let’s talk about what to expect:**

+ On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.

+ You’ll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.

+ You’ll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.

+ This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer’s needs.

+ Prior retail or customer-facing sales experience is a plus. No sales experience? We’ll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

Our Retail Sales Consultants earn between $16.25 - $19.66 + $13,700+ in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

**Joining our team comes with amazing perks and benefits:**

+ Medical/Dental/Vision coverage

+ 401(k) plan

+ Tuition reimbursement program

+ Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).

+ Sick leave

+ Paid Parental Leave

+ Adoption Reimbursement

+ Disability Benefits (short term and long term)

+ Life and Accidental Death Insurance

+ Supplemental benefit programs: critical illness, accident hospital indemnity/group legal

+ Employee Assistance Programs (EAP)

+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit!

At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19.

Ready to join our sales team? Apply today.

\#ConnectingOurCommunities

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

Purpose of Job

Are you an active listener, critical thinker and a problem solver? Are you looking for a company with tremendous growth opportunities? Do you enjoy assisting customers on the phone?

If you answered yes to all these questions, this opportunity may be for you!

In this role, you will take incoming calls from customers while crafting acceptable solutions to address their needs. You will also assist with providing product knowledge and answering specialized support questions in both Spanish and English. Spanish Bilingual Customer Service Agents are vital to our customers’ overall U-Haul experience, and are valued members of Team U-Haul.

Training/Education:

This role is supported by practical concept education from first-rate instructors, reinforced with education courses from our online U-Haul University, consistent engagement with your Manager and team, and interactive mentorship and call support from Senior Agents.

Customer Service training is three to five weeks, including 11 instructor-led concept courses. Certain concept-education courses may be scheduled outside your availability; therefore, some flexibility within the initial education period is a must. These courses will be leveraged with the support described above to empower you to confidently take live customer calls, beginning with your very first concept.

Minimum Qualifications:

+ Fluency in both Spanish and English

+ Calls wills be taken in both Spanish and English.

+ Fluency will be verified during the interview process.

+ Friendly and Caring Tone

+ Engage with customers in a friendly, approachable manner.

+ Support a positive environment for customer interactions.

+ Knowledgeable Care for Various Customer Needs

+ Maintain a deep understanding of our products and services to offer tailored solutions.

+ Anticipate customer needs and offer proactive service.

+ Ability to Display Empathy in Adverse Environments

+ Show empathy and understanding when assisting with customer concerns..

+ Maintain composure in challenging situations, providing thoughtful and helpful solutions.

+ Efficiency in Navigation

+ Navigate multiple software applications and systems with speed and accuracy.

+ Employ quick problem-solving skills to provide efficient solutions.

+ Typing and Language Skills

+ Possess a normal typing speed, ensuring accurate data entry.

+ Strong spelling and grammar skills for professional written communication.

Perks of joining the U-Haul Team!

Compensation: U-Haul offers Spanish Bilingual Customer Service Agents an hourly base pay of $15.00. Your base pay will increase as you learn and acquire additional job duties, and merit increases are given periodically based on performance.

(Note: Hourly base pay rate may be higher, depending on state or local minimum wage laws.)

Benefits: At U-Haul our part time Team Members enjoy benefits to support their physical, financial, and emotional wellness. Additionally, our career path planning and continuing education assists employees with their professional goals.

U-Haul Offers:

+ Career stability

+ Opportunities for advancement

+ Mindset App Reimbursement

+ Gym Reimbursement Program

+ Health insurance & Prescription plans if eligible

+ Paid holidays, vacation, and sick days if eligible

+ Life insurance

+ MetLaw Legal program

+ MetLife auto and home insurance

+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

+ 401(k) Savings Plan

+ Employee Stock Ownership Plan (ESOP)

+ 24-hour physician available for kids

+ Dental & Vision Plans

+ Business travel insurance

+ You Matter EAP

+ LifeLock Identity Theft Protection

+ Critical Illness/Group Accident Insurance

+ Dave Ramsey’s SmartDollar Program

Scheduling Requirements:

+ Below are the available shifts (all in Arizona time).

+ Monday: 4:00am-8:00am

+ Friday: 4:00am-8:00am

+ Sunday: 4:00am-8:00am

+ Available to work at least four days a week (one of which must be a weekend day - Saturday or Sunday, but both is preferred).

+ Provide at least 20 hours of availability per week (8 of which must be on the weekend).

+ Working holidays are required in order to provide support for our customers year-round. You may be scheduled to meet the Team and business needs.

The following is required to work from home:

+ You must have a quiet, private work area.

+ Dependent and child-care arrangements must be made as if you were working in-person at a U-Haul facility. This position does not allow flexibility to be on-call care for others during work hours.

+ All work duties, including initial education, must be performed at your home address.

+ If you want to switch or substitute computers at any time, Manager approval is required.

The following technical requirements must be met to work from home:

*Computer requirements and internet speed will be verified, if interviewed. Additional requirements may apply.

+ Computer Specifications:

+ Windows 10 or 11

+ 8GB of RAM/memory or higher

+ Processor must have CPU benchmark score of 2,000 or higher

+ Additional Hardware:

+ Webcam (external or built in is ok)

+ USB headset (wired)

+ Internet speeds:

+ Ping under 100

+ 10mb download

+ 5mb upload

The following is not permitted due to compatibility, performance, security, or other concerns:

+ MAC Operating Systems

+ Mobile hot-spot, tethering, satellite Internet, or similar.

+ Using a Proxy server or third-party network.

+ Computer stick or similar device.

+ Rental, rent-to-own, or public computer/laptop.

+ Working in a public place or using public Internet.

+ Unsecure Wi-Fi / Wi-Fi not managed by the Team Member.

+ Running non-work-related programs while working.

+ Having any other anti-virus installed/in use on your computer while working other than the Company provided anti-virus

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

The Educational Sign Language Interpreter supports staff,students, and families by providing interpretation and translation services fordeaf and hearing-impaired students. The interpreter also effectivelyfacilitates communication between students who use sign language due to hearingloss, and students/teachers who do not.

Essential Duties and Responsibilities:

+ Utilizes American Sign Language (ASL)

+ Interprets oral communication into sign language and signedcommunication into spoken English

+ Adheres to the rules of confidentiality required of allschool personnel

+ Establishes and maintains effective working relationshipswith teachers and other school personnel

+ Works closely with students, guiding them in their ownlanguage to help understand classroom and homework instructions and facilitateindependence

+ Contacts families to keep them informed of school events andcommunicate their child’s progress in school

+ Attends other mandatory training, orientations and meetingsat the request of the district

+ Ensures policies and procedures are compliant with Section504 and ADA

+ Maintains best practices, emerging trends and legislationrelating to sign language/interpreting functional areas

+ At request of school district participates in student careconference / Individualized Education Program (IEP)

+ Adheres to district and Maxim policy and procedure

Minimum Requirements:

+ State Board of Education Initial Sign Language InterpreterCertificate (as applicable)

+ Educational Interpreter Performance Assessment (EIPA)certificate (as applicable per state regulation or client requirement)

+ Registry of Interpreters for the Deaf (RID) certification (asapplicable per state regulation or client requirement)

+ Complies with all relevant professional standards ofpractice

+ Participation and completion of Maxim's Competency programwhen applicable

+ Current CPR if applicable

+ TB Questionnaire, PPD or chest x-ray if applicable

+ Current Health certificate (per contract or stateregulation)

+ Must meet all federal, state and local requirements

+ Successful completion of new hire training as applicable tojob site

+ Understand patient confidentiality and HIPAArequirements

+ Ability to effectively elicit/provide information to andfrom appropriate individuals (including, but not limited to, supervisors,co-workers, clients) via strong communication skills; proficiency in theEnglish language is required

+ Computer proficiency required

+ Must be at least 18 years of age

Benefits

At Maxim Healthcare Staffing, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

+ Competitive pay & weekly paychecks

+ Health, dental, vision, and life insurance

+ 401(k) savings plan

+ Awards and recognition programs

*Benefit eligibility is dependent on employment status.

About Maxim Healthcare Staffing

Maxim Healthcare Staffing has been making a difference in the lives of our patients, caregivers, and employees for more than 30 years. Our nationwide suite of services includes home healthcare, companion and behavioral care, healthcare staffing, and workforce solutions. Maxim's commitment to customer service, compassionate patient care, and filling critical staffing needs makes us a trusted partner wherever healthcare is needed.

Maxim Healthcare Staffing is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operation, Tucson Field Office, Nogales Port of Entry, Mission Support, located in Nogales, Arizona. Responsibilities Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise to detect and prevent terrorists and instruments of terror from entering the U.S. This position starts at a salary of $100,102.00 (GS-13, Step 1) to $130,131.00 (GS-13, Step 10) with promotion potential to $130,131.00 (GS-13 Step 10). Apply for this exciting opportunity to strengthen Homeland Security by performing law enforcement activities that enforce the laws and regulations related to the import and export of agriculture, commodities and baggage entering and/or exiting the United States. In this first-line supervisory position you will become a key member of a team of Homeland Security professionals detecting and preventing terrorists and instruments of terror from entering the U.S. Typical work assignments include: Supervising a medium to large staff, and performing a full range of supervisory functions. Resolving conflicts between CBP Agriculture Specialists, travelers or importing public. Responding to and resolving technical and operational questions. Providing guidance and training, communicating intelligence and enforcement information. Monitoring methods and quality of services provided to customers. Medical Requirements: The Agriculture Specialist position has medical qualification standards. A pre-placement medical examination is required to ensure those tasked with the position's responsibilities are medically and physically capable of performing the essential tasks and job functions in an efficient and safe manner without endangering the health and safety of co-workers, the public, or oneself. Persons in this position must demonstrate they are physically and mentally capable of performing the essential functions of the position. The medical qualification standards cover any disease or condition that may potentially interfere with the safe and efficient performance of the job duties or training may constitute grounds for medical disqualification. The medical standards also include specific vision and hearing requirements as noted below. Vision: Distant Visual Acuity: Must be at least 20/30 or better in the best eye with or without correction. Individuals who have undergone refractive eye surgeries/procedures (e.g., photorefractive laser surgery, keratoplast, LASIK) may be qualified provided they have no post-operative adverse complications and they meet the vision requirements. Near Vision: Must be 20/30 or better Snellen with or without corrective lenses. Color Vision: Must be able to distinguish colors (i.e., red, green, yellow, blue, orange, purple, pink, brown, black, white, gray). Use of an X-chrome lens is not acceptable. Visual Fields: a minimum of 140 degrees in the horizontal meridian. ? Hearing: Hearing level in each ear must not exceed 40 decibels (dB) for the average of the following frequencies: 500, 1000, 2000, and 3000 Hertz (Hz). The difference in hearing level between the better ear thresholds and worse ear thresholds may not exceed 15dB for the average of 500, 1000, 2000, and 3000 Hz. The difference in hearing level between the better ear and worse ear may not exceed 30dB at 4000 or 6000 Hz. The use of hearing aids to meet the standards is acceptable. Physical and Environmental Conditions: The work environment includes offices, aircraft operation areas, airline passenger and cargo areas, and marine docks. Periods of outdoor work may be required in snow, rain, or extreme heat. Occasional periods of outdoor work may be required in remote areas with no modern comfort facilities. The work may involve the use of toxic chemicals, pesticides and fumigants. Protective clothing may be required such as hard hats, gloves, goggles, hearing protection, and respirators. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. Qualifications NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Providing technical advice on import and export of cargo and merchandise. Analyzing a variety of agriculture-related material, pests or diseases including the very difficult, complex and unusual finds submitted by other agriculture inspection personnel. Serving as a consultant identifying a range of insects and related pests associated with the inspection of conveyances/ passengers. Resolving conflicts between CBP Agriculture Specialists, travelers or importing public and handling the most unusual agriculture commodity or pest problems. You qualify for this position if you possess one year of specialized experience or substitution of education, if applicable, as described above and meet the basic requirement listed below.Basic Requirement:You must provide supporting documentation in your application to show you meet the basic requirement below. Degree: biological sciences, agriculture, natural resource management, chemistry, or related disciplines appropriate to the position. or Combination of education and experience: Courses equivalent to a major, as shown in A above, plus appropriate experience or additional education. Transcripts: If you have never held a position in the GS-0401 series with Customs and Border Protection, you are required to submit a copy of your transcripts with your application. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 12/14/2023. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Additional Information Bargaining Unit: This position is not covered under the bargaining unit. Supervisory Probationary Period: You may be required to serve an 18 month probationary period upon appointment. Leadership Training: All newly appointed, first-time permanent CBP Supervisors are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include three weeks of in-residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed. All first-line appointed supervisors, who have never completed a supervisory probationary period are required to successfully complete the Essential Supervisory Skills (ESS) course during their supervisory probationary period. Failure to successfully complete the ESS course within the supervisory probationary period will result in the employee being removed from the position. Training: This position has a training requirement. Selectee(s) are required to attend and successfully complete a total of 10 weeks of paid training by the US Department of Agriculture and CBP Field Operations Academy in a combination of virtual and residential formats. This is followed by 10 weeks of post-academy training at the selectee(s) assigned duty station. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Data Systems: You will be required to maintain access to all data systems necessary for duty execution. Shift work: You will be required to perform work on a shift and rotational basis. Motor Vehicle Operation: You must possess a current valid State driver's license at the time of appointment. Overtime: You must be readily available to work overtime on a scheduled or unscheduled basis in excess of the 40-hour work week. Uniform: You will be required to wear an officially approved uniform while in a duty status. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Please view the video "Protecting America 24/7" to learn more about CBP's Office of Field Operations. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Credit Assistance Specialist - Bilingual (Spanish) - Consumer Card - 2nd Shift

Phoenix, Arizona

**Job Description:**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

**Job Description:**

This role is responsible for providing credit assistance and solutions to our clients. The role is performed in an operational environment (primarily call center or chat) and handles primarily outbound calls for a single product at any stage of delinquency or risk, including Pre-Charge Off and Recovery. The role leverages strong problem solving skills and executes through exceptional customer service and empathy while meeting both Bank of America and client needs. The role requires sound judgement and decision making.

**Responsibilities:**

• Reaches out to delinquent clients to secure payment and determines reason for delinquency on active or inactive loan, deposit and/or credit card accounts

• Negotiates repayment of outstanding debt that benefits both the client and lender in a positive and professional manner, leveraging tools and resources where applicable

• Determines the right solution for the client while staying within collections compliance guidelines

• Demonstrates empathy for the client’s situation using ethical behavior that is consistent with the bank’s code of conduct

• Achieves quality standards and meets key performance indicators

• Works an established list of accounts on an automated collections system, auto-dialer and/or manual calling and is responsible for the mitigation of losses

**Proficient in Spanish - Successful completion of the language assessment**

**Required Skills:**

• At least 1 year of customer service experience

• Excellent verbal and written communication skills

• Ability to work within the operating hours and days for this position as outlined in the posted job requisition

• Must have a commitment to exceptional customer service, including the ability to be empathetic and meet client needs

• Must be proficient in dealing with customers issues in both a routine and complex environment

• Must demonstrate negotiation and persuasion skills, and the ability to communicate and negotiate with a variety of customers and clients

• Must have the ability to navigate multiple computer systems while interacting with the customer, as well as the ability to think critically and use sound judgment in decision making

**Desired Skills:**

• College degree or commensurate work experience preferred

• Credit Assistance and collections experience

• Inbound/Outbound call center experience

• Banking/financial services experience

• Knowledge of banking operations

**Skills Used in this Role:**

• Collections

• Customer Service

• Oral Communication

• Written Communication

• Active Listening

• Negotiation

• Problem Solving

• Influencing

• Critical thinking

• Multitasking

• Financial Math

**Schedule: Monday – Friday, 11:00am - 8:00pm (rotating Saturdays).**

**Shift:**

2nd shift (United States of America)

**Hours Per Week:**

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .

About the Organization
The Public Lands Interpretive Association (PLIA) is a not-for-profit cooperating association working in partnership with the Bureau of Land Management (BLM) and the USDA Forest Service (Forest Service) in Arizona and New Mexico. PLIA works to inspire and educate the public about the natural and cultural heritage resources of America’s public lands by providing information, products and services at visitor centers and online. Proceeds from retail sales enable PLIA to support partnership projects with the BLM and Forest Service that enhance the visitor experience and provide opportunities to enjoy recreational opportunities on public lands. PLIA also operates three campgrounds on the Williams Ranger District of the Kaibab National Forest in Arizona and provides a wide-range of interpretive and educational programming throughout the summer camping season.

Position Description
The PLIA Assistant Manager works under the leadership of the Bookstore Manager to assist with the efficient business operations of two separate informational bookstores at the Sabino Canyon and Palisades Visitor Centers. This position will split their time between the two locations and is responsible for commuting to Palisades Visitor Center on Mt Lemmon several times per month.

When the Bookstore Manager is off-duty, the Assistant Manager oversees day-to-day operations of these bookstores and ensures a safe and productive work environment for the staff team and associated volunteers.

In addition to the tasks listed below, the Assistant Manager also assists with recruitment, scheduling, supervision, inventory, order requests, receiving inventory, and sales as necessary. The Assistant Manager will be expected to carry out additional tasks directed by the Bookstore Manager that benefit the bookstores and the organization.

The Assistant Manager helps supervise 6 to 8 staff in a medium to high volume retail/customer service setting. A minimum of one-year supervisory experience or human resource experience is required. The Assistant Manager will be required to work weekends and/or evenings as needed. Tasks will also require the ability to lift up to 25 pounds. Reliable transportation is required. The Assistant Manager must have a valid driver’s license. This position is a full-time, hourly, non-exempt position with benefits in a drug-free, smoke-free workplace.

Duties and Responsibilities

Store Operations

Organizes and submits staff schedule to Bookstore Manager for approval.
Collects, secures and deposits cash/charge receipts collected at both bookstores.
Accounts for sales and change funds made at both bookstores.
Makes or delegates making deposits at local bank.
Maintains sales journal, inventory journal and other records.
Submits sales remittances and records on a regular basis.
Keeps records current and open for inspection at any time by supervisory staff.
Closely monitors and maintains inventory stock levels, making timely requests for additional stock.
Inventory Management

Receives, checks in, prices and shelves incoming inventory. Supervises sales associates to help with these tasks.
Takes physical inventories at both bookstores along with sales associates.
Keeps sales areas and information counters neat and clean at all times.
Job Type: Full-time
Salary: $17-$19 / hour
Benefits:

401(k) matching
Employee discount
Health insurance
Life insurance
Paid time off
Schedule:

8-hour shift
Education:

High school or equivalent (Required)
2-4 Year Associates or Bachelors (Preferred)
Experience:

Supervising Experience: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Work Location:

Two locations
Pay frequency:

Every other week
Work includes:

Evenings
Weekends
Holidays
Paid Training:

Yes
Employees working per shift:

5 or fewer
This Job Is Ideal for Someone Who Is:

People-oriented -- enjoys interacting with people and working on group projects
Communicative – is transparent in communications and keeps leadership and store teams up-to-date on pertinent information
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
High stress tolerance -- thrives in a high-pressure environment
Benefit Conditions:

60-day orientation period applies
Only full-time employees eligible
Work Remotely:

No
Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 36 – 40 per week

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Retirement plan
Vision insurance
Experience level:

1 year
Shift:

8 hour shift
Weekly day range:

Every weekend
Monday to Friday

Education:

Bachelor's (Required)
Experience:

Brick-and-Mortar retail supervisory: 1 year (Required)
Work Location: In person

Child Crisis Arizona is a beacon of hope for our community's most vulnerable children and families. For nearly five decades, our non-profit organization has been dedicated to providing a safe environment, free from abuse and neglect, and offering help in times of crisis and non-crisis to strengthen families and build resiliency

The impact of Child Crisis Arizona's work is immeasurable. By joining our team, you would provide critical support and interventions to families in need, helping to break the cycle of abuse and neglect and create strong and successful families. This approach includes both crisis interventions, such as emergency shelter and family reunification services, as well as ongoing support to build family resiliency, including counseling, education, and parenting classes. In 2020 alone, Child Crisis Arizona served over 6,000 children and families through various programs and services.

YOU can help make a difference in the lives of those in need. Join Child Crisis Arizona in our mission to protect and support our community's children and families. We are here because you matter! And we believe that every child matters too! Safe Kids, Strong Families

Sign on Bonus 3,000

Schedule : Monday - Friday , 8:00am - 4:00pm

ESSENTIAL FUNCTIONS

Oversees the development of educational enrichment and support for children in care.
Supervises the completion of comprehensive educational and developmental screenings as necessary.
Manages the development and implementation of curriculum for the preschool program including gross motor, fine motor, and cognitive activities in a child-oriented environment.
Assists in the development and implementation of Toddler individualized and group developmental goals.
Responsible for assigned personnel activities in this program, including, but not limited to:
May participate in interview and selection of employees
Evaluation of employee performance
Provides supervision as assigned
Participates and contributes to ongoing information regarding each child’s cognitive and behavioral developmental needs.
In coordination with Educational Specialist, plans and implements Preschool enrichment outings.
Oversees meetings with teachers, maintains appropriate contact with other agency staff and team members, participates and attends IEP’s to ensure the success of children in the educational setting.
Maintains records and provide monthly and quarterly tutor statistics as required.
Supervises the facilitation of Life Skills classes.
Keeps Support Staff Supervisor informed of critical concerns and requests assistance as appropriate.
Models Center’s expectation for sensitivity and competency relating to diversity and cultural awareness.
EDUCATION / EXPERIENCE

Must have Bachelor’s degree in Early Childhood or related field.
Must possess 2 years’ experience with children in an educational setting.
Must have at least 1 year prior supervisory experience.
Must have prior experience completing performance appraisals, facilitating disciplinary processes, providing coaching/feedback and interview/selection of candidates.
Bi-lingual capabilities preferred.
Must be able to display verbal and written communication skills that meet the requirements of the position and needs of clients.
Must possess a valid driver’s license with a 5-year clean driving record
Must have a valid driver’s license and be able to be added to the Agency’s vehicle insurance policy.
Must be able to lift and carry 50 pounds.
Computer experience in a Windows environment required.
Must be at least 21 years of age
Must possess valid Level One Fingerprint Clearance Card or able to obtain one prior
to employment
As a valued member of our team, Child Crisis Arizona will provide you

Medical, Dental, and Vision coverage
Heath Savings Account
Flexible Spending Account
401K with company match
Generous amount of PTO
Calm app Subscription
*Actual Pay Rates are based on Education and Experience*

Child Crisis Arizona is an Equal Opportunity Employer and has zero tolerance for discrimination or harassment of any kind. We are committed to the principle of equal employment opportunity for all applicants and employees and to providing employees with a work environment free of discrimination and harassment. It is our intention that all qualified applicants be given equal opportunity and that all employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, gender (including pregnancy), age, physical or mental disability or genetic information or any other status protected by federal and state laws or regulations.

Child Crisis Arizona believes that to most effectively provide responsive services to children, families of diverse cultures, that we must strive as an agency to attract, retain and continually enhance the skills of a culturally diverse workforce that is reflective of the community and neighborhoods we operate in, and the children and families we serve. We believe that cultural sensitivity and the dynamics of diversity, equity and inclusion not only reflect best practice, but also provide opportunities for personal growth and enrichment. We are committed as an agency to an ongoing process of assessment and to broadening our knowledge, respect for and ability to effectively respond to a diverse workforce and communities.

Child Crisis Arizona is a beacon of hope for our community's most vulnerable children and families. For nearly five decades, our non-profit organization has been dedicated to providing a safe environment, free from abuse and neglect, and offering help in times of crisis and non-crisis to strengthen families and build resiliency

The impact of Child Crisis Arizona's work is immeasurable. Every day, we provide critical support and interventions to families in need, helping to break the cycle of abuse and neglect and create strong and successful families. This approach includes both crisis interventions, such as emergency shelter and family reunification services, as well as ongoing support to build family resiliency, including counseling, education, and parenting classes. In 2020 alone, Child Crisis Arizona served over 6,000 children and families through various programs and services.

We can all make a difference in the lives of those in need. Join Child Crisis Arizona in our mission to protect and support our community's children and families. We are here because you matter! And we believe that every child matters too! Safe Kids, Strong Families

Sign on Bonus of $3,000

ESSENTIAL FUNCTIONS

Maintains safety, security and supervision at all times by providing direct line of site of children.
Establishes and maintains positive relationships with all children in care and reinforces concepts presented in class and groups. .
Provide oversight and appropriate interaction with children during recreation, mealtime, relaxing time, and play.
Assist during transition and movement of children from one activity to the next and one physical location to another
Maintain the Child’s case file and ORR Database in accordance with ORR policies and procedures.
Establishes and maintains positive and professional relationships with Agency staff, and outside Agency contacts.
Attends and participates in Agency related meetings and trainings as appropriate.
Assists with admission and discharges children as per Agency policies under the direction and supervision of a Shift Supervisor or Case Manager.
Completes documentation as required
Charts on-going observations of children’s behaviors.
Reports all emergencies, concerns of children and building needs to the appropriate parties.
Follows all Behavior management, protocols, and procedures.
Completes housekeeping duties as assigned.
Assists in the preparation, documentation and serving of meals and snacks.
Responsible for daily routines.
Participates in classes and groups with children as appropriate.
Physical demands are frequently utilized on a routine and ongoing basis, employee will engage in any and all activities with children in their care including but not limited to:
Walking, jumping, running, bending, stooping, playing, sitting, swimming, climbing.
Off-site activities that may include sporting events, fairs, the zoo, concerts, movies and shows.
Models Center’s expectation for sensitivity and competency relating to diversity and cultural awareness.
EDUCATION / EXPERIENCE

Education must consist of a high school diploma or equivalent.
Must have at least 1-year experience supervising, nurturing / caring / meeting basic needs for children (other than your own).
Must have valid Arizona Driver’s license, exhibit the ability to operate Agency vans and/or vehicles safely and be able to be added to Agency auto policy.
Must be at least 21 years of age.
Must be able to lift and carry at least 50 pounds.
Must be able to display verbal and written communication skills that meet the requirements of the position and needs of clients.
English /Spanish bilingual capabilities required.
Demonstrate the ability to establish trust and a positive rapport with service population
As a valued member of our team, Child Crisis Arizona will provide you

Medical, Dental, and Vision coverage
Heath Savings Account
Flexible Spending Account
401K with company match
Generous amount of PTO
*Actual Pay Rates are based on Education and experience*

Child Crisis Arizona is an Equal Opportunity Employer and has zero tolerance for discrimination or harassment of any kind. We are committed to the principle of equal employment opportunity for all applicants and employees and to providing employees with a work environment free of discrimination and harassment. It is our intention that all qualified applicants be given equal opportunity and that all employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, gender (including pregnancy), age, physical or mental disability or genetic information or any other status protected by federal and state laws or regulations.

Child Crisis Arizona believes that to most effectively provide responsive services to children, families of diverse cultures, that we must strive as an agency to attract, retain and continually enhance the skills of a culturally diverse workforce that is reflective of the community and neighborhoods we operate in, and the children and families we serve. We believe that cultural sensitivity and the dynamics of diversity, equity and inclusion not only reflect best practice, but also provide opportunities for personal growth and enrichment. We are committed as an agency to an ongoing process of assessment and to broadening our knowledge, respect for and ability to effectively respond to a diverse workforce and communities.

Child Crisis Arizona is a beacon of hope for our community's most vulnerable children and families. For nearly five decades, our non-profit organization has been dedicated to providing a safe environment, free from abuse and neglect, and offering help in times of crisis and non-crisis to strengthen families and build resiliency

The impact of Child Crisis Arizona's work is immeasurable. By joining our team, you would provide critical support and interventions to families in need, helping to break the cycle of abuse and neglect and create strong and successful families. This approach includes both crisis interventions, such as emergency shelter and family reunification services, as well as ongoing support to build family resiliency, including counseling, education, and parenting classes. In 2020 alone, Child Crisis Arizona served over 6,000 children and families through various programs and services.

YOU can help make a difference in the lives of those in need. Join Child Crisis Arizona in our mission to protect and support our community's children and families. We are here because you matter! And we believe that every child matters too! Safe Kids, Strong Families

ESSENTIAL FUNCTIONS

Follow up with potential foster/ adoptive families
Responsible for working with the inquiry leads and transition them to the next step
Coordinate and facilitate Meet & Greets
15 Minute zoom meeting with families who submit initial questionnaire
Complete Initial Home Visits as necessary
Register families for Foster Parent College
Collect and verify all documents required through the intake process
Ensure that all activity is properly documented and tracked through Extended Reach
Participate in Division Management Meetings to assign new families
Participate in monthly Family events to encourage participation of prospective and current families.
Attending community events to promote Foster Care Services as necessary
Attends and participates in designated agency related meetings as appropriate;
Attends and participates in regular supervision with supervisor.
Models Center’s expectation for sensitivity and competency relating to diversity and cultural awareness.
EDUCATION/EXPERIENCE

Must be at least 21 years of age
Must possess valid Level One Fingerprint Clearance Card or able to obtain one prior to employment
Must have a clean 5 year driving record
Bilingual Spanish/English Required
Enthusiasm and expertise in customer service
Associate’s Degree; Bachelor’s Degree in Social Work preferred
2 years’ experience working in the field of Behavioral Sciences or Foster Care
Experience in word processing and database management
Demonstrated attention to detail and follow through skills
Must be able to display verbal and written communication skills that meet the requirements of the position
As a valued member of our team, Child Crisis Arizona will provide you

Medical, Dental, and Vision coverage
Heath Savings Account
Flexible Spending Account
401K with company match
Generous amount of PTO
Calm app Subscription
*Actual Pay Rates are based on Education and Experience*

Child Crisis Arizona is an Equal Opportunity Employer and has zero tolerance for discrimination or harassment of any kind. We are committed to the principle of equal employment opportunity for all applicants and employees and to providing employees with a work environment free of discrimination and harassment. It is our intention that all qualified applicants be given equal opportunity and that all employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, gender (including pregnancy), age, physical or mental disability or genetic information or any other status protected by federal and state laws or regulations.

Child Crisis Arizona believes that to most effectively provide responsive services to children, families of diverse cultures, that we must strive as an agency to attract, retain and continually enhance the skills of a culturally diverse workforce that is reflective of the community and neighborhoods we operate in, and the children and families we serve. We believe that cultural sensitivity and the dynamics of diversity, equity and inclusion not only reflect best practice, but also provide opportunities for personal growth and enrichment. We are committed as an agency to an ongoing process of assessment and to broadening our knowledge, respect for and ability to effectively respond to a diverse workforce and communities