Nursing, Health & Emergency Careers

Customs and Border Protection Officers

Investigate and inspect persons, common carriers, goods, and merchandise, arriving in or departing from the United States or between states to detect violations of immigration and customs laws and regulations.

A Day In The Life

Nursing, Health & Emergency Careers Area of Interest

Are you interested in training?

Contact an Advisor for more information on this career!

Salary Breakdown

Customs and Border Protection Officers

Average

$68,060

ANNUAL

$32.72

HOURLY

Entry Level

$48,290

ANNUAL

$23.22

HOURLY

Mid Level

$66,020

ANNUAL

$31.74

HOURLY

Expert Level

$80,140

ANNUAL

$38.53

HOURLY


Current Available & Projected Jobs

Customs and Border Protection Officers

197

Current Available Jobs

10,790

Projected job openings through 2030

Top Expected Tasks

Customs and Border Protection Officers


Knowledge, Skills & Abilities

Customs and Border Protection Officers

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Law and Government

KNOWLEDGE

Public Safety and Security

KNOWLEDGE

English Language

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Psychology

SKILL

Active Listening

SKILL

Critical Thinking

SKILL

Speaking

SKILL

Reading Comprehension

SKILL

Social Perceptiveness

ABILITY

Inductive Reasoning

ABILITY

Near Vision

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Problem Sensitivity


Job Opportunities

Customs and Border Protection Officers

  • Bilingual Customer Service Specialist (Spanish)
    Sherwin-Williams    Surprise, AZ 85379
     Posted about 17 hours    

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

    Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

    FULL-TIME

    The individual selected for this role will be expected to work at Store #8268, located at: 14039 W. Grand Ave, Surprise, AZ

    Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

    What is the Process to get Started?

    Step 1 – Online Application

    Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

    Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

    Step 2 – Digital Interview

    Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

    You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

    Step 3 – In-Store Interview

    Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

    At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

    Compensation decisions are dependent on the facts and circumstances of each position, which will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of non-discriminatory factors considered in making compensation decisions including geographic location; skill sets; experience and training; licensure and certifications; and other business and organizational needs.

    The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

    Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

    Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

    As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

    Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.


    Employment Type

    Full Time

  • Bilingual Registered Behavior Technician ($22 - $25 per hour)
    Maxim Healthcare Services    Mesa, AZ 85213
     Posted about 17 hours    

    The Behavior Technician works one-on-one with children and/or adults with Autism Spectrum Disorder and similar developmental delays and behavioral health challenges. They implement the Behavior Plan (BP) designed and maintained by the Clinical Supervisor (BCBA) in areas including language/communication, social and play skills, self-help skills, and de-escalation of challenges behaviors. The BT collects quantifiable data and narrative summaries necessary for the Clinical Supervisor to evaluate the effectiveness of the BP in achieving identified goals and objectives.

    Essential Duties and Responsibilities:

    + Follows the instructions and Behavior Plan created by the BCBA/clinical supervisor

    + Provides behavior assistance/interventions to assigned clients

    + Implements goals and objectives utilizing strategies based on the principles of Applied Behavior Analysis (ABA)

    + Implements de-escalation and crisis intervention

    + Implements behavior support plans

    + Collects data and documents session per policies and procedures

    + Communicates progress and concerns with Clinical Supervisor and Office Leadership

    + Performs other duties as assigned

    Minimum Requirements:

    + High School diploma or equivalent required

    + At least one of the following required: 1) Completed college coursework in following areas: psychology, education, social work, behavioral science, human development or 2) a minimum of one year experience working with children or adults in the following capacities: Child Development, Camp Counselor, Paraprofessional, Direct Support Professionals, Behavior Interventionist/Therapist, or Behavior Technician

    + Successful completion of 40-hours and ABA training. Training provided, must be completed prior to providing service

    + Current CPR certification

    + Current PPD or Chest X-Ray (as applicable per state and/or client requirement)

    + Excellent communication skills

    + Proficiency in the English language required

    + Technological proficiency including mobile devices for documentation

    + Must be at least 18 years of age

    Maxim Benefits:

    Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program

    Retirement and Financial Security: Health Savings Account, 401(k), Short Term Disability, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Home and Auto Insurance discounts, Pet Insurance and Legal Benefits

    Lifestyle Benefits: Paid Time Off, Employee Discount Program, Transportation Benefits and College Partnership Program

    *Benefit eligibility is dependent on employment status.

    About Maxim Healthcare Services

    Maxim Healthcare Services has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.

    Maxim Healthcare Services, Inc. (“Maxim”) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.


    Employment Type

    Full Time

  • Universal Banker in Glendale (Bilingual)
    Arizona Central Credit Union    Glendale, AZ 85304
     Posted about 18 hours    

    Arizona Central Credit Union Ranked Top 10 Best Places to Work in AZ for 2025

    "The 10 best places to work in financial services" AZBIGMEDIA

    Arizona Central Credit Union offers a comprehensive benefits package, including medical, dental, vision, 401k with up to 6% match, an employee assistance program, and much more.

    Role: Arizona Central Credit Union is seeking a positive, ambitious, service-oriented individual to join our Bell Rd Branch. This position is responsible for educating members and potential members on credit union products and services, and advising members to ensure they are effectively utilizing the benefits of credit union membership.

    Summary of Responsibilities:

    + Identify member financial needs and offers solutions and products to meet those needs.

    + Develop and maintain professional relationships with members and potential members to positively represent and promote the credit union.

    + Open all accounts, certificates, loans, and other credit union products or services accurately, and ensure proper documentation is completed correctly and in a timely manner.

    + Assists members with questions on accounts, and completes research to identify and resolve problems.

    + Ensure compliance with all applicable credit union policies and procedures.

    + Maintain and balance a cash drawer. Keep accurate records.

    Availability required: Monday through Friday (NO WEEKENDS)

    Skills/ Requirements

    Language: Bilingual (English/Spanish)

    Experience: One to three years of similar or related experience preferred including; sales, customer service, and cash handling experience.

    Powered by JazzHR


    Employment Type

    Full Time

  • Teller Bilingual 40hrs 35th Ave & Polk
    Wells Fargo    PHOENIX, AZ 85067
     Posted 1 day    

    **Why Wells Fargo:**

    Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It’s about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you’re supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces “to grow your career” in the U.S.

    **About this role:**

    Wells Fargo is seeking a 40hr Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we’re the #1 financial services company to grow YOUR career. Apply today.

    **In this role you will:**

    + Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers

    + Complete operational activities while minimizing risks under established policies

    + Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

    + Receive direction from managers and exercises judgment within defined policies and procedures

    + Escalate questions and issues to more experienced roles

    + Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions

    + Identify information and services to meet customers financial needs

    **Required Qualifications:**

    + 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    + Bilingual speaking and listening proficiency in Spanish/English

    **Desired Qualifications:**

    + Customer service focus with experience handling complex transactions across multiple systems

    + Ability to educate and connect customers to technology and share the value of mobile banking options

    + Ability to interact with integrity and professionalism with customers and team members

    + Experience working with others on a team to meet customer needs

    + Cash handling experience

    + Ability to follow policies, procedures, and regulations

    + Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

    + Well-organized, independent and able to prioritize in a fast-paced environment

    + Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

    + Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

    + Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

    **Job Expectations:**

    + Ability to work a schedule that may include most Saturdays

    + This position is not eligible for Visa sponsorship

    + Must take and pass required language assessment

    **Posting Location(s):**

    + **3450 W Polk, PHOENIX, AZ 85009**

    **Posting End Date:**

    31 Mar 2025

    **_*Job posting may come down early due to volume of applicants._**

    **We Value Diversity**

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    **Applicants with Disabilities**

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

    **Drug and Alcohol Policy**

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

    **Wells Fargo Recruitment and Hiring Requirements:**

    a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

    b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

    **Req Number:** R-447059


    Employment Type

    Full Time

  • Teller Bilingual 30hr 35th Ave & Polk
    Wells Fargo    PHOENIX, AZ 85067
     Posted 1 day    

    **Why Wells Fargo:**

    Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It’s about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you’re supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces “to grow your career” in the U.S.

    **About this role:**

    Wells Fargo is seeking a 30hr Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we’re the #1 financial services company to grow YOUR career. Apply today.

    **In this role you will:**

    + Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers

    + Complete operational activities while minimizing risks under established policies

    + Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

    + Receive direction from managers and exercises judgment within defined policies and procedures

    + Escalate questions and issues to more experienced roles

    + Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions

    + Identify information and services to meet customers financial needs

    **Required Qualifications:**

    + 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    + Bilingual speaking and listening proficiency in Spanish/English

    **Desired Qualifications:**

    + Customer service focus with experience handling complex transactions across multiple systems

    + Ability to educate and connect customers to technology and share the value of mobile banking options

    + Ability to interact with integrity and professionalism with customers and team members

    + Experience working with others on a team to meet customer needs

    + Cash handling experience

    + Ability to follow policies, procedures, and regulations

    + Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

    + Well-organized, independent and able to prioritize in a fast-paced environment

    + Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

    + Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

    + Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

    **Job Expectations:**

    + Ability to work a schedule that may include most Saturdays

    + This position is not eligible for Visa sponsorship

    + Must take and pass required language assessment

    **Posting Location(s):**

    + **3450 W Polk, PHOENIX, AZ 85009**

    **Posting End Date:**

    31 Mar 2025

    **_*Job posting may come down early due to volume of applicants._**

    **We Value Diversity**

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    **Applicants with Disabilities**

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

    **Drug and Alcohol Policy**

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

    **Wells Fargo Recruitment and Hiring Requirements:**

    a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

    b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

    **Req Number:** R-447061


    Employment Type

    Full Time

  • Interpreter PRN
    HonorHealth     SCOTTSDALE, AZ 85258
     Posted 1 day    

    Overview May be scheduled at Osborn, Shea, JCL or DV. PRN/On-Call Days Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses nine acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With more than 16,000 team members, 4,000+ affiliated providers and over 1,100 volunteers, HonorHealth seamlessly blends collaborative care and approachable expertise to improve health and well-being. People often say care feels different here -- because it does. Learn more at HonorHealth.com. Responsibilities Job Summary The Interpreter II facilitates communication between the medical/non-medical personnel and patients/patients' families with limited English proficiency to identify needs/concerns relative to the hospital experience. The Interpreter II will assess and monitor patients' understanding of information conveyed to ensure that the provider fully understands patient's history and condition and the patient understands all aspects of the diagnosis, treatment plan, and prognosis. In addition, the Interpreter II will interpret both receptively and expressively, using any necessary specialized vocabulary and assist the staff in understanding cultural factors that impact diagnosis and treatment. Receives and processes requests for interpretation services and coordinates appropriate coverage. Provides interpretation services via telephone, telephonic conference calls and individual patient interactions in a variety of patient care settings. Answers, screens, prioritizes incoming telephone calls; assists caller or directs caller to appropriate person or department. Maintains confidentiality of information. Provides courteous, appropriate and prompt information and assistance to all appropriate hospital departments and outside agencies. Responds to customer requests with a high level of professionalism on the telephone or pager. Ensures proper communication and timely information to the provider on the interpreter’s status or estimated wait time. Makes rounds (department specific visits to patients) to identify patients’ needs. Monitors status of interpreting encounters. Verifies locations, department extension, medical providers name and nature of the request to help prioritize the call. Explains medical procedures to patients and obtains necessary medical information needed to perform exams/procedures. Provides bilingual assistance via telephone for any patient or customer upon request, for example, calls directed to the department by PBX, Patient Dining and/or Service Center, etc. Listens to patient/family concerns and refers appropriately. Responds, identifies, mediates, and resolves potential and actual conflicts between patient/family members and the hospital. Conveys empathy for the situation and confidence to the patient. Resolves problems by easing patient’s stress without jeopardizing the medical and hospital staff relationship. Tracks and documents the time spent interpreting, as well as recording other pertinent information in EPIC and/or department database. Maintains proficiency of interpretation standards through on-going educational programs, workshops, training, etc. Keeps abreast of changes, improvements, advances in the medical field, procedures, medications and its equivalent terminology in Spanish. Performs other duties as assigned. Qualifications Education High School Diploma or GED Required Experience 1 year medical interpretation experience in a hospital or acute care setting. Required Must pass Spanish/English oral/writing proficiency evaluation given at time of interview Required Licenses and Certifications Spanish Bilingual Assistant (SBA) certificate or equivalent 60-hour interpreter training program. Required


    Area of Interest

    Health Sciences

    Employment Type

    Full Time

  • Bilingual English and Spanish - Senior Customer Service Representative - Remote in AZ
    UnitedHealth Group    Phoenix, AZ 85067
     Posted 3 days    

    **Cuando se trata de salir adelante y tienes la voluntad de ganar, vamos a llamarlo gran potencial de carrera!** Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At **UnitedHealth Group** , we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English and Spanish, we can show you how to put all of your skills, your passions and your energy to work in a fast - growing environment.

    At **UnitedHealthcare** , we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**

    The **Senior Customer Service Representative** is responsible for handling outbound member phone calls and to assist members with scheduling preventative health services with their assigned doctor. It is a production-based role, and you will be required to meet daily, monthly, and quarterly production numbers. The major focus is to outreach to our Medicaid members to assist them in scheduling with their doctor for preventative services. Job duties also include making sure we also assist members with transportation if needed.

    This position is full-time, Monday - Friday. Employees are required to work during our normal business hours of 8:00am - 5:00pm Arizona Time Zone. It may be necessary, given the business need, to work occasional overtime.

    If you are located in the state of Arizona, you will have the flexibility to work remotely* as you take on some tough challenges.

    **Primary Responsibilities:**

    + Ensures quality customer service for external customers by proactively reaching out to identify needs for preventative services and connecting them to the appropriate resources

    + Partners with other customer service representatives to resolve complex customer service inquiries

    + Informs and educates new customers regarding preventative health care services available to the member and / or the child of the guardian

    + Places outgoing phone calls for preventative services and to complete follow - up on customer service requests, as necessary

    + Maintains timely, accurate documentation for all appropriate transactions

    + Meets established productivity, schedule adherence, and quality standards with consistency

    + Keeps management abreast of all outstanding issues

    + Adapts procedures, processes, and techniques to meet the more complex position requirements

    + Addresses special (ad - hoc) projects as appropriate

    + Seeks involvement in continuous quality improvement initiatives

    + Works bilingually - English and Spanish speaking

    + Works independently

    + Acts as a resource for others

    You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    **Required Qualifications:**

    + High School Diploma / GED

    + Must be 18 years of age OR older

    + Bilingual fluency in English and Spanish

    + 1+ years of customer service experience analyzing and solving customer problems

    + Experience performing 6+ hours a day making outbound calls

    + Experience with computers and Windows PC applications, which includes the ability to learn new and complex computer system applications

    + Ability to work Monday - Friday, during our normal business hours of 8:00am - 5:00pm Arizona Time Zone, including the flexibility to work occasional overtime, based on the business need

    **Preferred Qualifications:**

    + 1+ years of pediatric medical office experience

    + Experience with the Managed Healthcare industry

    + Experience with EPSDT (Early and Periodic Screening Diagnostic and Treatment) Services

    **Telecommuting Requirements:**

    + Reside within the state of Arizona

    + Ability to keep all company sensitive documents secure (if applicable)

    + Required to have a dedicated work area established that is separated from other living areas and provides information privacy

    + Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

    **Soft Skills:**

    + Excels at managing multiple tasks simultaneously while maintaining high levels of accuracy and efficiency, ensuring all responsibilities are completed in a timely manner

    + Demonstrated skill in quickly building rapport and responding to customers compassionately by identifying and exceeding their expectations. Consistently responds in a respectful, timely manner, and meets commitments

    *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

    The hourly range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

    _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

    _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

    _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

    \#RPO


    Employment Type

    Full Time

  • Bilingual Technical Support Specialist
    TEKsystems    Tempe, AZ 85282
     Posted 3 days    

    Description:

    We are seeking a dedicated Technical Support Specialist to join our technical support center. In this role, you will support merchants in setting up their payment processing software and devices (Point of Sale Systems), including gateways. Your responsibilities will include installations, troubleshooting various devices, and employing a variety of tactics to resolve issues. This team is crucial to our merchant onboarding process, as they set up, install, and resolve terminals for all new merchants. A strong customer service and sales mentality is essential.

    Responsibilities:

    + Provide shipping confirmations and assist merchants in setting up their new terminals.

    + Troubleshoot broken terminals and work closely with merchants to ensure all issues are resolved.

    + Manage a queue/ticketing system, with calls ranging from 5 minutes to over an hour to resolve merchant issues.

    Nice to Have Skills:

    + Previous experience in payment processing.

    + Experience working in a retail environment and helping customers resolve problems.

    + Experience in a call center/queue/ticketing environment.

    + Familiarity with POS systems (e.g., Clover, PAX, Dejavoo, ELO).

    If you have a passion for customer service and technical support, and you thrive in a fast-paced environment, we would love to hear from you!

    #westpriority25

    Pay and Benefits

    The pay range for this position is $25.00 - $25.00/hr.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

    Workplace Type

    This is a fully onsite position in Tempe,AZ.

    Application Deadline

    This position is anticipated to close on Mar 28, 2025.

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time

  • Bilingual Credit & Collections Coordinator (English/Spanish)
    Sunrun    Phoenix, AZ 85067
     Posted 3 days    

    Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

    **Overview**

    Supports the daily operations of the Collections Department. Provides accounts receivable collections for existing customers.

    **Responsibilities**

    + Reviews accounts receivable aging reports on a daily basis to identify delinquent invoices requiring immediate follow-up

    + Contacts delinquent customers by telephone, email, and letters according to collections policies with the highest level of professionalism

    + Determines the reason for delinquency and works cooperatively with customers to resolve

    + Thoroughly and accurately documents all collection efforts for each assigned account

    + Ensures all assigned accounts are managed in a timely and accurate fashion

    + Communicates regularly with leadership and peers on the status of accounts and escalations

    + Provides accurate and timely reporting of performance metrics

    + Reviews and reports collections metrics weekly to track progress against monthly forecasted goals

    + Supports cross-functional projects and teams

    **Qualifications**

    + High school diploma

    + Must be bilingual (English/Spanish)

    + 2 years of collections, accounts receivable, or customer service experience

    + Oracle and Salesforce experience preferred

    + Strong verbal and written communication skills

    + Ability to effectively and appropriately interface with a variety of individuals or groups on a frequent basis

    + Process-minded with the ability to problem solve, detect patterns, and give advice on troubleshooting

    + Advanced excel skills and an ability to work on complex data issues

    + Ability to work independently and under pressure to meet deadlines

    + Highly organized and self-disciplined with a willingness to learn

    + Ability to work in a fast-paced environment

    **Recruiter:**

    Danielle Levitan (danielle.levitan@sunrun.com)

    _Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed._ _Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower._ _Please speak with your recruiter to learn more._

    _Starting salary/wage for this opportunity:_

    $19.26 to $25.68

    Sunrun provides a variety of benefits to employees, including health insurance coverage, a wellbeing program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). Other rewards may include annual bonus eligibility, based on both company and individual performance, as well as short- and long-term incentives and program-specific awards. Compensation decisions will not be based on a candidate's salary history. **_Please note: Employee benefits do not apply to our Fusion and Street Sales roles, which are 100% commission-based, (1099-NEC) positions._**

    This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at candidateaccomodations@sunrun.com .

    Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.

    Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.


    Employment Type

    Full Time

  • Front Desk Receptionist - Bilingual Spanish
    America's Best    Tucson, AZ 85702
     Posted 3 days    

    America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

    For more details about America's Best, visit AmericasBest.com (https://www.americasbest.com/about-us) .

    At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

    As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.

    How would you like Sundays off? Yes, every Sunday we’re closed!

    What would you do? – The Specifics

    + Ensures high quality customer service while following all safety protocols.

    + Ensures a smooth flow of customers through the store.

    + Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.

    + Processes and understands managed care plans while obtaining document information from the insurance company as needed.

    + Provides customers basic and accurate information.

    + Schedules and confirms appointments, follow-up visits and classes.

    + Files all patient records daily and pulls patient files for the next day's appointments.

    + Checks order status and notifies customers when orders are in or of any delays.

    + Keeps reception area tidy and presentable with all necessary materials.

    + Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.

    + Participates in regularly scheduled mandatory communication meetings.

    Are you the right fit? – The Suitable Talent

    + Fluent in reading and speaking both English and Spanish.

    + Experience as a Receptionist, Front Office Representative or similar role preferred but not required.

    + 0-2 years related experience or training preferred.

    + Experience handling multiple phone lines preferred.

    + Strong customer service skills required.

    + Strong organizational skills required.

    Taking Care of our People

    We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

    Please see our website www.nationalvision.com to learn more.

    We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.


    Employment Type

    Full Time


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