Customs and Border Protection Officers

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

**Job Description**

**Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.**

**About the role:**

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

**How you will contribute:**

· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.

· You will screen new and repeat donors and take and record donor vital signs and finger stick results.

· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.

· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.

· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.

**What you bring to Takeda:**

· High school diploma or equivalent

· Ability to walk and/or stand for the entire work shift

· Will work evenings, weekends, and holidays

· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees

· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.

· Fine motor coordination, depth perception, and ability to hear equipment from a distance

· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear

· 1 or more years minimum experience working in a customer or patient facing role is helpful

**What Takeda can offer you:**

Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

**More about us:**

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.

**BioLife Compensation and Benefits Summary**

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

**For Location:**

USA - AZ - Mesa

**U.S. Starting Hourly Wage:**

$17.00

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

**EEO Statement**

_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._

**Locations**

USA - AZ - Mesa

**Worker Type**

Employee

**Worker Sub-Type**

Regular

**Time Type**

Part time

**Job Exempt**

No

Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.

+ Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.

+ Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.

+ Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.

The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!

**_________________________________________________________**

**This position is a work from home opportunity and can be filled remotely anywhere within the country.**

**About this Role:**

A successful Inside Account Executive thrives in a fast-paced sales environment, leveraging cutting-edge sales strategies to connect with potential business clients. This role focuses on expertly handling incoming inquiries, understanding each client's unique needs, and delivering personalized solutions that cultivate partnerships.

**What You’ll Do:**

+ Respond to inbound inquiries from business clients via phone, email, and chat.

+ Understand customer needs to recommend the perfect products or services to meet their goals.

+ Guide prospects through the entire sales process, from initial contact to closing the deal.

+ Cultivate a comprehensive knowledge of our products and services to provide expert advice.

+ Work closely with our marketing and customer service teams to deliver a seamless and exceptional customer experience.

+ Use our CRM system to track and manage leads, ensuring every detail is accurate and follow-ups are timely.

+ Aim to meet or exceed monthly sales targets and performance metrics, driving your success.

+ Share valuable feedback with our product and marketing teams to enhance our offerings based on your customer interactions.

**Do You Have:**

+ This is a virtual/work from home position. Windstream requires employees working virtually to maintain a distraction-free workplace with sufficient highspeed internet of 25 MBPS or higher.

+ Self-motivated to achieve personal and team goals.

+ Excellent communication and interpersonal skills.

+ Strong problem-solving abilities and a customer-focused mindset.

+ Ability to work independently and as part of a team.

+ Willingness to gain and maintain product and service knowledge.

+ Experience with cold calling (Preferred)

+ Bilingual (a plus).

**Physical Tasks** - Sitting and Stationary: 67-100% | Carrying: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%

**Audio Visual Needs** - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Occasionally: 0-33%| Peripheral Vision: Occasionally: 0-33%

**Equipment Used in Job Performance** : Computer, Printer, Telephone, Basic Office Supplies

The starting compensation range for this job is $ $34,400 to $41,300.

IND456

**_________________________________________________________**

**Our Benefits:**

+ Medical, Dental, Vision Insurance Plans

+ 401K Plan

+ Health & Flexible Savings Account

+ Life and AD&D, Spousal Life, Child Life Insurance Plans

+ Educational Assistance Plan

+ Identity Theft, Legal, Auto & Home and Pet Insurance

+ https://windstreambenefits.com

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

**Notice to Non-U.S. Citizens:** Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. _If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements._

**Job Details**

**Job Family** **Sales**

**Job Function** **Customer Contact-Business**

**Pay Type** **Hourly**

**Your Future Evolves Here**

Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.

Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.

Join Evolent for the mission. Stay for the culture.

**What You’ll Be Doing:**

Our customer service team offers candidates the opportunity to make a meaningful impact by providing exceptional support to our valued customers. We foster a sense of job satisfaction through problem-solving and positive interactions. Our team values collaboration, continuous learning, and a customer-centric approach, ensuring that every team member contributes to providing better health outcomes. Leadership regularly rewards and recognizes CSRs for their performance in an environment that challenges while providing clear direction and support to foster success in the role.

**Collaboration Opportunities:**

+ Customer Service Representatives (CSR’s) will be working with and providing support to health plan members, providers and/or their representatives. Leadership rewards and recognizes CSR’s regularly for performance in an environment that challenges while providing clear direction and support to foster success in the role.

**What You Will Be Doing:**

+ Serve as the first point of contact for our members and healthcare providers, assisting with inquiries and providing information about member eligibility and benefits.

+ Resolve any emerging problems that members and providers face with accuracy and efficiency.

+ Answer and manage inbound inquiries regarding health plan benefits, claims, eligibility, medical procedures, billing, payments, and other related topics from customers in a prompt, courteous manner.

+ Accurately document customer interactions and transactions using the company's CRM system.

+ Meet performance goals established for the position in areas such as efficiency, accuracy, quality, member satisfaction, and attendance.

+ Adhere to all applicable department, organization, and regulatory policies and procedures.

+ Read, comprehend, and verbalize processes and procedures of the organization and health insurance coverage.

**What You Bring:**

+ Bilingual in Spanish & English (validated via bilingual assessment upon offer acceptance) is required.

+ High School Diploma/GED is required.

+ Customer Service/Healthcare Experience: At least 1-2 years in a customer service role, in a healthcare setting is required.

+ Call Center Experience: At least 1 year in a call center environment, managing inbound calls, and handling high call volumes is required.

+ Healthcare Knowledge: Familiarity with healthcare and medical terminologies, as well as an understanding of health plan benefits and patient eligibility is strongly preferred.

+ This is a work from home position, which requires a quiet, private workspace without noise and distractions, and reliable internet connectivity provided through a wired connection with a minimum of 100 MBPS speed. A mobile, hot spot, or WiFi connection is NOT acceptable.

**Qualifications for “Best in Class” Customer Service:**

**Empathy** : The ability to understand and share the feelings of customers is crucial. Empathetic agents can connect with customers on a personal level, making them feel heard and valued.

**Communication Skills** : Excellent verbal and written communication skills are essential. Agents should be able to convey information clearly and concisely, and translate complex processes into simple, understandable instructions.

**Active Listening** : Agents must listen attentively to customers to understand their needs and concerns fully. This helps in providing accurate and effective solutions.

**Problem-Solving Skills** : The ability to think critically and solve problems efficiently is vital. Agents should be able to handle unexpected issues and find solutions quickly.

**Patience** : Dealing with customers, especially in stressful situations, requires patience. Agents should remain calm and composed, even when faced with challenging interactions.

**Technical Proficiency** : Familiarity with CRM systems, email platforms, and other relevant software is important. Agents should be comfortable navigating multiple computer applications simultaneously.

**Adaptability** : Customer service environments can be dynamic and fast-paced. Agents should be flexible and able to adapt to changing situations and customer needs.

**Attention to Detail** : Accuracy is critical in documenting customer interactions and transactions. Agents should be detail-oriented to ensure all information is recorded correctly.

**Team Player** : Collaboration is key in a customer service team. Agents should be able to work well with others to achieve common goals and provide the best possible service.

**Positive Attitude** : A positive and friendly demeanor can significantly impact customer satisfaction. Agents should approach each interaction with a positive attitude and a willingness to help.

**Conflict Resolution Skills** : The ability to handle and de-escalate conflicts is essential. Agents should be skilled in managing difficult situations and turning negative experiences into positive ones.

**Commitment to Continuous Improvement** : Agents should be open to feedback and committed to improving their skills and performance continuously.

**Technical Requirements:**

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** **recruiting@evolent.com** **for further assistance.**

The expected base salary/wage range for this position is $18.00-18.50/hr. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.

Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!

You will learn to sell, quote, bind coverage for prospects. Responsible for completing extensive training and development programs to gain product knowledge, sales and customer service skills needed to effectively review existing coverage and advises prospects and customers regarding policy and coverage options.

Position Compensation Range:

$25.00 - $31.25

Pay Rate Type:

Hourly

_Compensation may vary based on the job level and your geographic work location._ _Relocation support is offered for eligible candidates._

**Primary Accountabilities**

•Sells property and casualty insurance products to new or existing clients. Estimate and quote policy premiums complying with underwriting guidelines.

•Makes appropriate recommendations on policy coverages and options, closes sales, and process applications.

•Gather all necessary information to assess if prospective customers meet underwriting guidelines. Contact appropriate division for underwriting guidance when needed.

•Meet sales and sales quality goals.

•Gain and demonstrate knowledge of American Family`s competitive advantage by comparing competitor products and services.

•Develop knowledge and skills to qualify and follows up with sales leads.

•Identify clients` needs and cultivate effective sales relationships.

•Learn to convert incoming leads into qualified customer engagements

**Specialized Knowledge & Skills Requirements**

•Attention to detail to provide accurate quotes to clients.

•Ability to multi-task on multiple computer systems/screens during a quote.

•Ability to clearly explain insurance concepts and coverages to clients.

Licenses

**Must have Property & Casualty Insurance Producers licenses.**

**Preferred candidates will also hold their license in Life.**

•Must complete required continuing education credits to maintain state property and casualty producer licenses.

•Must maintain property and casualty producer licenses for all operating states and/or service states.

**In this role you will be paid hourly.** **we offer an uncapped Variable Compensation Monthly Bonus plan based on sales performance and key performance indicators.**

**We also offer 7% shift premium for your bilingual skills.**

Travel Requirements

•Up to 10%.

Physical Requirements

•Work that primarily involves sitting/standing.

Working Conditions

•Not Applicable.

In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home, proximate to one of our office locations (within approximately 35-50 miles). On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.

These offices are located in:

Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Keene, NH 03431; St. Joseph, MO 64507; Eden Prairie, MN 55343 and Phoenix, AZ 85034.

**Internal candidates are encouraged to apply regardless of location and will be considered based on the needs of the role.**

Core business hours are 8 am to 7 pm CT Monday-Friday and 8:00am-4pm Saturdays.

Training begins Monday, May 10, 2025 No Time off allowed during training hours (Training is approximately 6 weeks).

Licenses:

+ **You must hold an active Property and Casualty Insurance Producer's License.** American Family Insurance will pay to maintain your licenses after hire along with all CE requirements.

\#LI-Remote

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

\#LI-LS1

We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.

As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.

**Job responsibilities**

+ Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings

+ Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements

+ Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want

+ Assists clients and the branch team by helping with new account openings when needed

+ Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures

**Required qualifications, capabilities, and skills**

+ 6+ months of customer service experience

+ High school diploma or GED equivalent

+ Bilingual in English and Spanish is required

**Preferred qualifications, capabilities, and skills**

+ Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures

+ Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills

+ Strong desire and ability to influence, educate, and connect customers to technology

+ Cash handling experience

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

**PURPOSE AND SCOPE:**

Utilizing applied knowledge, the Sr. Patient Account Representative – Collections assists the Quality Assurance department. Ensuring services are met and established standards of quality assurance are followed. In addition to departmental auditing, it includes performance and the development of call center staff in relation to increasing performance and departmental standards.

**Principal Duties and Responsibilities:**

+ Understand and implement quality assurance standards

+ Evaluate the adequacy of quality assurance standards

+ Create sampling procedures and directions for recording and reporting quality data

+ Review the implementation and efficiency of quality and inspection systems

+ Document internal audits and other quality assurance activities

+ Investigate patient complaints and non-adherence issues

+ Collect and compile quality data

+ Responsibility for tracking, researching, and responding to complaints

+ Analyze data to identify areas for improvement in the quality system

+ Prepare reports to communicate outcomes of quality activities

+ Identify training needs and organize refresher training meetings to meet quality standards

+ Evaluate audit findings

+ Confirm ongoing compliance with quality and industry regulatory requirements

+ Coach staff on techniques to increase performance

+ Develop methods to assist staff in performance areas

+ Teach/train negotiation techniques to staff

+ Create various job aid training documents

+ Educate staff about collection methods

+ Document strategies for new approaches to handling patient calls

+ Follows processes and operational policies in selecting methods and techniques for obtaining solutions

+ Understands and recommends changes to policies and establishes procedures that affect immediate organization(s)

+ Frequently interacts with supervisors, patients, managers, and other internal FMC employees normally involving matters between functional areas, other company divisions or departments, or customers

+ Participates and presents at meetings with internal and external representatives. Often leading a cooperative effort among members of a project team

+ Interacts with internal departments and external customers, particularly in problem-resolution

+ Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems

+ Assist with various projects as assigned

+ Other duties as assigned

**EXPERIENCE AND REQUIRED SKILLS:**

+ Bilingual Spanish/English required

+ Must be willing to work 8 am – 5 pm CST

+ Leadership experience preferred

+ Quality auditing experience preferred, but not required

+ Product or industry-specific experience

+ Strong computer skills including Microsoft Office and databases

+ Knowledge of tools, concepts of QA and Employee Development

+ Knowledge of relevant regulatory requirements

+ PCI/HIPAA Laws

+ NICE Call Recording

+ Service observing experience

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (https://app.smartsheet.com/b/form/c36f09ba8dc54692af34ee3a3dbd3716)

**What’s Under the Hood**

Bridgecrest, one of the country’s leading financial servicing providers, services roughly $15 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

Bridgecrest recently launched its newest affiliate GoFi. Established in 2022, GoFi is headquartered in Dallas, Texas with a mission to deliver a comprehensive, fully integrated auto finance product allowing the best brands to deliver the best customer experience. By implementing state of the art technology, we provide an off-the-shelf service to make integration with GoFi as seamless as possible.

**That’s Nice, But What’s the Job?**

In short, the Indirect Funding Specialist works with 3rd party dealers and internal partners to verify contract packages. The Agent will demonstrate proficiency in the underwriting policies and procedures through reviewing and verifying loan documents as well as corresponding with dealer partners to resolve pending items.

In long, the Indirect Funding Specialist is responsible for:

+ Ability to complete deal reviews with a high sense of urgency while maintaining an emphasis on accuracy.

+ Use knowledge and background to identify opportunities within the deal packet

+ Analyze and assess information gathered and use effective judgment to detect and avoid fraudulent activity and ensure adherence to corporate policies, procedures, and credit stipulations on assigned contracts

+ Provide escalations and overview of deals through notes and touchpoints.

+ Professional communication with dealership partners.

+ Ownership/involvement in specialized department processes and projects as needed.

+ Appropriately address dealer questions and educate dealer partners on our funding policy as opportunities arise.

+ Foster internal relationships and thrive by partnering with Dealer Specialists and other departments.

**So What Kind of Folks Are We Looking for?**

+ **Operate autonomously.** This isn’t a "hold your hand" kind of role. We give you autonomy to be creative in your space and do your thing. We need an individual that is self-motivated to get the work done and get the work done well

+ **Quality decision maker** . Good decisions are made based on knowledge. We’ll need you to gather all the facts and take them all into consideration when making decisions.

+ **Agile in a fast-paced environment** . We move, and we move quickly. Thriving in an environment that never stops, is a must.

+ **Plays well with others.** You will be working in a high-functioning team environment. We work together in order to win together.

**The Specifics.**

+ High School Diploma or GED required

+ Hours of Operations: 7:00am-6:00pm

+ Hybrid flexibility. In-office Tuesday, Wednesday, and Thursday & Work-from-Home Monday and Friday in an approved location.

**Nice to Haves.**

+ 1+ years Funding experience

+ Experience working with vendors

+ Bilingual

**So What About the Perks? Perks matter**

+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

+ **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

+ **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.

+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

+ **Gratitude is Green.** We offer competitive pay across the organization, because, well… money matters!

+ **Game Room.** Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.

+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!

+ **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!

+ **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!

+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

**Anything Else? Absolutely.**

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Yuma Sector, Law Enforcement Operations, located in Yuma, AZ. Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above. Responsibilities This position will allow you to use your expertise to prevent illegal entry of noncitizens into the United States by land, water, or air; enforce criminal provisions of the Immigration and Nationality Laws; and seek out and apprehend smugglers or noncitizens who are in the United States illegally. Apply for this exciting opportunity to strengthen the Department's ability to protect the homeland. This position starts at a salary of $124,531.00 (GS-14, Step 1) to $161,889.00 (GS-14, Step 10). The Supervisory Border Patrol Agent (Assistant Chief Patrol Agent) serves as a secondary law enforcement officer (under 5 U.S.C. 8331 (6C) and 8412 (d)), duties and responsibilities include: Assisting in the planning and directing of sector-wide programs that enforce immigration and nationality laws Assuming responsibility for all sector activities in the absence of the Chief Patrol Agent, including making preliminary determinations regarding the prosecution of immigration and national law violators Reviewing and recommending courses of action regarding personnel issues at the sector level Assisting and collaborating with other federal agencies and foreign governments to develop and implement sector operations consistent with Customs and Border Protection (CBP) policy Requirements Conditions of Employment You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) You may be required to pass a background investigation and/or polygraph CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures You must be able to meet job-related medical and/or fitness standards Qualifications You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Providing technical and administrative direction and oversight for Border Patrol related functions within an assigned area Supervising, managing, or directing operational programs and their appropriate support functions Directing local policy and program initiatives Developing, managing, or directing operational policy or programs related to Border Patrol operations This position has an Individual Occupational Requirement: Specialized Experience in law enforcement or other responsible work that demonstrated the ability to: Make arrests and exercise sound judgment in the use of firearms; deal effectively with individuals or groups of persons in a courteous, tactful manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions or take prompt and appropriate law enforcement action in light of applicable laws, court decisions, and sound law enforcement procedures; and develop and maintain contact with a network of informants. Secondary Law Enforcement Officer Special Retirement Coverage: This is a secondary position subject to mandatory retirement under the special retirement provisions for law enforcement officers under CSRS and FERS 5 CFR 842.803, 5 CFR 831.903, 5 USC 8425(b), 5 USC 8335(b),5 USC 8412(d) and 5 USC 8336(c). Employees in secondary positions must meet the following conditions in order to be eligible for special retirement provisions: moved directly from a rigorous position to a secondary position without a break in service; complete 3 years of service in a rigorous position; and have been continuously employed in a secondary position(s) since moving from a rigorous position without a break in service exceeding 3 days. For more information on required years of service and retirement age, click on this link. For further information on when an employee continues or discontinues coverage under the special retirement system for law enforcement officers, see the CSRS and FERS handbook, Chapter 46 (CSRS pages 12-14, and FERS pages 41-43). If you have questions regarding your retirement coverage provisions, contact the CBP Retirement Operations Center at (202) 863-6180. Mandatory Prerequisite for Secondary Administrative LEO Retirement Covered Position: This position has been identified as Administrative, that is, an executive, managerial, technical, semiprofessional, or professional position for which experience in a primary/rigorous law enforcement or firefighting position, or equivalent experience outside of the Federal government is a mandatory prerequisite, as defined by 5 CFR 831.902 (CSRS) and 5 CFR 842.802 (FERS). Note: if you currently serve in a permanent Secondary LEO Retirement covered position, you are exempt from this mandatory prerequisite Language Requirement: Must be proficient in the Spanish language. (i.e., able to speak and read in Spanish). Firearms Requirement: This position requires that the incumbent meet initial and continuing qualifications in the use of firearms as outlined in the Gun Control Act of 1968, amended by the Lautenberg Amendment of 1996. An applicant whose background includes any of the following will be ineligible for consideration: 1) convicted of a crime punishable by imprisonment exceeding one year; 2) has any outstanding warrants or is a fugitive from justice; 3) unlawful user of or addicted to any controlled substance; 4) adjudicated as a mental defective or has been committed to a mental institution; 5) illegally or unlawfully in the United States; 6) renounced U. S. citizenship; 7) subject to a court-ordered restraining (protection) order from harassing, stalking, or threatening an intimate partner (spouse, former spouse, parent of applicant's child, individual who cohabitates or has cohabitated with the applicant), or child; or 8) convicted under Federal, State, or Tribal Court of a misdemeanor crime of domestic violence against an intimate partner or child. Medical Requirements: Following a tentative job offer, candidates must undergo and successfully complete a medical screening process. Individuals must be medically and physically capable of performing the essential job functions and duties of the position safely and efficiently without endangering the health and safety of the individual, others, or national security. For more information regarding the medical screening process and requirements, check out our video and visit our website. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 04/02/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Polygraph Examination: This is a polygraph-required position. If you are not a current CBP employee in a law enforcement position, you may be required to take a polygraph exam and have favorable results in order to continue in the pre-employment process. Please see Polygraph Examination. Polygraph Reciprocity: CBP may accept the results of a prior federal polygraph exam in lieu of a CBP polygraph exam. You will receive information to request reciprocity in your Background Investigation Package. Polygraph Waiver: Certain veterans may be eligible to obtain a polygraph waiver. You will receive information to request a waiver in your Background Investigation Package. Education Additional Information This is a Non-Bargaining Unit status position. Motor Vehicle Operation: You must possess the ability to operate a Government Owned Vehicle. A valid, non-restricted driver's license is required. Shift Work/Overtime: This position requires regular and recurring shift work. You must be willing and available to work rotating shifts. You may also be rotated between assignments and duty locations. You could be required to work overtime on a daily basis and will be compensated up to an additional 25% of your base pay in accordance with the Border Patrol Agent Pay Reform Act of 2014. Travel: Overnight travel may be required on a regular and recurring basis. Uniform/Grooming Standards: This position requires wearing an officially approved uniform and complying with established grooming standards found here, as established by the Border Patrol's Uniform and Grooming Standards Policy #IOP-5320-02A-UGSBPA. Please note that in accordance with these standards, tattoos and/or brandings on the head and face are not permitted. Obscene, racially/ethnically derogatory and/or gang tattoos or brandings shall not be visible. Security Clearance: You may be required to obtain a Secret or higher level clearance for this position. Supervisory Probationary Period: You may be required to serve an 18-month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within 90 days of assignment to this position. Leadership Training: All newly appointed, second level supervisors and managers are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include 4 weeks of in residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

**Requisition Number:** 196822

**Job Description**

Cintas is seeking a Human Resources Manager II - Bilingual in Spanish to oversee all general areas of human resources. Responsibilities include managing turnover, recruiting, payroll and benefits administration; driving positive employee relations; monitoring and ensuring compliance with the Company's legal obligations as to the FMLA, ADA, EEO/Affirmative Action, Workers' Compensation, Unemployment and other employment laws. Safety is also a key focus for the Human Resources Manager who is responsible for ensuring that partners are trained on company safety policies and procedures and emphasizing a culture of safety at the location overall.

**Skills/Qualifications**

Required

+ High School Diploma/GED; Bachelor's degree in Human Resources or a related field preferred

+ Experience with safety programs, compensation, benefits, recruiting, hiring and training

+ Valid driver's license

+ Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet

+ Bilingual in Spanish

Preferred

+ 2+ years' Human Resources experience

**Benefits**

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay

• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)

• Disability, Life and AD&D Insurance, 100% Company Paid

• Paid Time Off and Holidays

• Skills Development, Training and Career Advancement Opportunities

**Company Information**

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

**Job Category:** HR/Legal

**Organization:** Rental

**Employee Status:** Regular

**Schedule:** Full Time

**Shift:** 1st Shift

**This is an onsite position, with Valleywise Health Comprehensive Care Center Phoenix, 2525 E Roosevelt St, Phoenix, AZ 85008**

**This is a full-time position, 40 hours/week, 8-hour shifts. The facility is open Monday through Friday, 7:30 a.m. to 4:00 p.m.**

Primary Responsibility

The primary purpose of this position is the application to medication assistance programs on behalf of patients utilizing eRecovery software to drive cost containment within a health system account. The goal is to access free medications directly from pharmaceutical manufacturers’ Patient Assistance Programs via application process for needy indigent or low-income persons.

**_Responsibilities:_**

+ Recover drugs that are administered or dispensed to indigent patients without third party prescription coverage

+ Build relationships with and act as liaison to physicians, patients and pharmaceutical companies regarding program systems and processes

+ Answer questions regarding the Cardinal Health policies and procedures related to the reimbursement program

+ Routinely visit key contacts within the health system to ensure high level of service and assist in program participation

+ Maintain daily contact with patients, nurses, physicians, social services, pharmacy personnel, drug sales reps and pharmaceutical companies

+ Discuss medication options with physician and patient based on accessibility and availability (outpatient environment)

+ Answer pharmacy’s questions regarding day-to-day operational issues, product/vendor information

+ Manage and process applications to pharmaceutical manufacturers’ Patient Assistance Programs for recovery of drugs administered/dispensed to indigent patients without third-party coverage

+ Educate physicians, patients, and drug companies on the program mission, guidelines, requirements, and appropriate referral

+ Extensive patient education/counseling to determine eligibility for assistance

+ Identify and resolve rejected applications, including accessing comparable drug regimen

+ Refer patients who do not qualify for programs to other outside assistance. I.e. local charities

+ Manage drug recovery application process

+ Monitor and track the value of drugs recovered for billing and reporting processes

+ Maintain security and confidentiality of patient information

+ May require vendor credentialing

**_Qualifications:_**

+ AZ State Pharmacy technician license required

+ Bilingual in Spanish required

+ National pharmacy technician certification (PTCB) preferred

+ 2-4 years experience preferred

+ Strong communication skills

+ Strong Microsoft Office skills

+ Able to work independently and solve problems on behalf of Cardinal and the customer

+ Must be able to prioritize work to maximize job effectiveness

+ Excellent interpersonal skills

+ Strong ability to work under pressure and meet deadlines

+ Must be detail-oriented with strong follow-up skills

+ Strong telephone presence/etiquette

+ Better than average layman’s knowledge of various medications, medication classes, medical ailments, and standard treatments

+ Must have knowledge of hospital and clinic operations

+ Experience working in a high-volume, dynamic (changing) environment is necessary

+ Must have experience working with the public in a healthcare environment

+ Experience with low-income/special needs public is preferred

+ Experience with social programs and/or charitable organizations is helpful

**Pay rate:** $27.00 per hour

**Bonus eligible:** Yes/No

**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

+ Medical, dental and vision coverage

+ Paid time off plan

+ Health savings account (HSA)

+ 401k savings plan

+ Access to wages before pay day with myFlexPay

+ Flexible spending accounts (FSAs)

+ Short- and long-term disability coverage

+ Work-Life resources

+ Paid parental leave

+ Healthy lifestyle programs

**Application window anticipated to close:** 5/10/2025*if interested in opportunity, please submit application as soon as possible.

_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

_To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)