Customs and Border Protection Officers

Description

Bilingual candidates only

Interview Process: 1 interview with the hiring manager - WEBEX

Job Hours: 8:30am-7:00pm EST- timeframe. Monday-Friday

Job Schedule:5 days in office

TEMP TO PERM: Yes

JOB SUMMARY

Often the first point of contact for customers the Loyalty Services Specialist is responsible for addressing customer service concerns inquiries and activities. The Loyalty Services Specialist is responsible for retention and selling the value of Combined products and services. As a Loyalty Services Specialist he/she is responsible for creating a positive customer experience through professionalism amicability and knowledge of Combined products and systems.

RESPONSIBILITIES

- Prior working knowledge of product information of Combined products and services.

- Provides routine information and support to Designated Customers such as Worksite Chubb Workplace Core Policyholders and other lines of business administered by Combined Insurance.

- Ability to sell the value and retain policyholders

- Services customers via inbound and outbound calls to assist those that wish to cancel their existing insurance coverage by reviewing products benefits and/or solving service and claims issues.

- Assists in the collection of current and past due premiums and may support additional call domains such as Claim Inquiry Policyholder/Policy administration billing/payments or Agent servicing on a as needed basis.

- Ability to service 90 of calls independently using the tools and resources acquired in training and continued experience.

- Collects documents and enters data from and into multiple applications.

- Provides instructions and set expectations for policyholders.

- Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work and other KPIs.

- Exhibits and practices the Organizations Common Purposes and Shared Traits.

- Understands organizational objectives supports process improvements and provides feedback to leadership.

- Willingness to perform other duties as assigned.

- Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.

COMPETENCIES

- Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems issues and situation.

- Continuous Learning: Demonstrates a desire and capacity to expand expertise develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth

- Initiative: Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference.

- Adaptability: Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course

- Results Orientation: Effectively executes on plans drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving or failing to achieve desired results

- Values Orientation: Upholds and models Chubb values and always does the right thing for the company colleagues and customers. Is direct truthful and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company constantly acts and thinks One Chubb

SKILLS

- Prior working knowledge of product information of Combined products and services

- Provide a needs analysis assessment for what a policyholder may need

- Strong verbal and written skills

- Ability to partner with others to resolve issues resulting in service or claim related issues

- Ability to utilize critical thinking skills

EDUCATION AND EXPERIENCE

- High School Required Bachelors Degree preferred

- 2-5 years at Combined with knowledge of claims processes

OUR BENEFITS

As a Chubb corporate employee you have access to one of the most comprehensive benefit plans in the business designed to meet your needs and help you reach your financial goals. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

- Health insurance

- Dental insurance

- Tuition reimbursement

- A company-match 401k plan

- Disability insurance

- Life insurance

- Employee referral bonuses

ABOUT COMBINED INSURANCE

Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident health disability and life insurance products in North America. Headquartered in Chicago and celebrating 100 years in business we are committed to making the world of supplemental insurance easy to access and understand. The company has an A rating by the Better Business Bureau and an A Superior financial strength rating by A.M. Best. We are ranked by VIQTORY as the number one Military Friendly Employer in 2022 over 1 billion revenue category marking combine's eleventh consecutive year on the Top 10 list.

ABOUT CHUBB

Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories Chubb provides commercial and personal property and casualty insurance personal accident and supplemental health insurance reinsurance and life insurance to a diverse group of clients. As an underwriting company we assess assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings broad distribution capabilities exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange NYSE: CB and is a component of the SP 500 index. Chubb maintains executive offices in Zurich New York London Paris and other locations and employs approximately 31000 people worldwide.

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $22.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Phoenix,AZ.

Application Deadline

This position is anticipated to close on Mar 1, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

**Why Mayo Clinic**

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

**Responsibilities**

The Cardiac Monitoring and Interpreting Technician provides surveillance, analysis, synthesis and preliminary interpretation of patients' heart rhythm patterns and physiological parameters while at rest, and/or during exercise and/or in response to medication administration or other impacting procedure. The Cardiac Monitoring and Interpreting Technician provides direct patient care for a variety of patient populations. Responsibilities also include a working knowledge of various monitoring/testing devices and systems, equipment calibration, identifying and troubleshooting equipment failures, preparing patients/equipment for testing and/or monitoring, assessing for appropriate type of testing/monitoring, providing patient education on procedures, and accurately recording physiological data and preliminary interpretations in multiple reporting systems. The Cardiac Monitoring and Interpreting Technician works in collaboration with a multi-disciplinary team, communicating abnormal or critical physiological responses and activating medical emergencies response plans.

**Qualifications**

**Qualifications**

+ Requires a high school diploma or GED and a minimum of 1 year experience in a healthcare or residential care setting **OR** Certified Rhythm Analysis Technician (CRAT) Certification **OR** Certified Cardiographic Technician (CCT), **OR** Bachelor's degree.

**Preferred Qualifications**

+ Direct patient care experience, or currently in a nursing or other health care program, is preferred.

+ Education aligned with a related health science field and experience in a healthcare or residential care setting.

+ Basic knowledge of ECG interpretation, cardiac terminology and cardiac medications is preferred.

+ Must be able to work collaboratively with others in a team setting to ensure high quality patient care.

+ Must demonstrate strong critical thinking skills, be able to multitask, and be flexible with changes in the workflow.

+ Must have excellent communication and interpersonal skills. Must be able to concentrate, pay attention to detail and remain focused for extended periods during the work shift.

**License or Certification**

+ CRAT (Certified Rhythm Analysis Technician) **OR** CCT (Certified Cardiographic Technician) required within 1 year of hire.

+ BLS certification required within 3 months of employment.

There is a 12-month commitment to this position, which begins after the applicant obtains the CRAT/CCT.

**Exemption Status**

Nonexempt

**Compensation Detail**

$20.61 - $28.91 / hour

**Benefits Eligible**

Yes

**Schedule**

Full Time

**Hours/Pay Period**

72

**Schedule Details**

Monday - Friday, 8 hour shifts, schedule TBD.
Two mandatory holiday shifts per year.
Rotating call and weekend shifts as needed.

**Weekend Schedule**

Rotating call and weekend shifts as needed.

**International Assignment**

No

**Site Description**

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

**Affirmative Action and Equal Opportunity Employer**

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

**Recruiter**

Lauren Brandt

**Equal opportunity**

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

**Why Mayo Clinic**

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

**Responsibilities**

The Cardiac Monitoring and Interpreting Technician provides surveillance, analysis, synthesis and preliminary interpretation of patients' heart rhythm patterns and physiological parameters while at rest, and/or during exercise and/or in response to medication administration or other impacting procedure. The Cardiac Monitoring and Interpreting Technician provides direct patient care for a variety of patient populations. Responsibilities also include a working knowledge of various monitoring/testing devices and systems, equipment calibration, identifying and troubleshooting equipment failures, preparing patients/equipment for testing and/or monitoring, assessing for appropriate type of testing/monitoring, providing patient education on procedures, and accurately recording physiological data and preliminary interpretations in multiple reporting systems. The Cardiac Monitoring and Interpreting Technician works in collaboration with a multi-disciplinary team, communicating abnormal or critical physiological responses and activating medical emergencies response plans.

**Qualifications**

**Qualifications**

+ Requires a high school diploma or GED and a minimum of 1 year experience in a healthcare or residential care setting **OR** Certified Rhythm Analysis Technician (CRAT) Certification **OR** Certified Cardiographic Technician (CCT), **OR** Bachelor's degree.

**Preferred Qualifications**

+ Direct patient care experience, or currently in a nursing or other health care program, is preferred.

+ Education aligned with a related health science field and experience in a healthcare or residential care setting.

+ Basic knowledge of ECG interpretation, cardiac terminology and cardiac medications is preferred.

+ Must be able to work collaboratively with others in a team setting to ensure high quality patient care.

+ Must demonstrate strong critical thinking skills, be able to multitask, and be flexible with changes in the workflow.

+ Must have excellent communication and interpersonal skills. Must be able to concentrate, pay attention to detail and remain focused for extended periods during the work shift.

**License or Certification**

+ CRAT (Certified Rhythm Analysis Technician) **OR** CCT (Certified Cardiographic Technician) required within 1 year of hire.

+ BLS certification required within 3 months of employment.

There is a 12-month commitment to this position, which begins after the applicant obtains the CRAT/CCT.

**Exemption Status**

Nonexempt

**Compensation Detail**

$20.61 - $28.91 / hour

**Benefits Eligible**

Yes

**Schedule**

Full Time

**Hours/Pay Period**

72

**Schedule Details**

Wednesday through Saturday, 10-hour evening shifts, schedule TBD.

Two mandatory holiday shifts per year.

**Weekend Schedule**

As needed basis for sick calls or PTO requests.

**International Assignment**

No

**Site Description**

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

**Affirmative Action and Equal Opportunity Employer**

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

**Recruiter**

Lauren Brandt

**Equal opportunity**

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

J ob Summary:

The CWB Representative role supports the CWB Workplace Benefits contact center by servicing customers through inbound/outbound calls and emails. Ideal candidates thrive in a fast-paced environment demonstrate attention to detail excel in communication and possess strong problem-solving skills. The primary goal is to deliver exceptional customer experiences. In addition, assisting with functions that include but is not limited to:

Responsibilities:

- Provide superior customer experience via incoming telephone calls in a fast-paced automated high-volume contact center environment

- Assume ownership and timeliness in handling callers requests in an efficient accurate and professional manner

- Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations responding in a respectful accurate timely manner consistently meeting commitments

- Ability to navigate multiple systems and applications to research analyze and resolve requests inquiries

- Maintain performance and quality standards

- Analyze information to make appropriate decisions and solve problems while maintaining a positive phone experience

- Ability to learn the basic concepts of personal lines insurance principles and Combined products offered to our CWB customers

- Work collaboratively with team members and business partners to provide a positive customer experience for our caller

- Ability to work 40 hours a week on scheduled shift between the hour 7am-8pm CST work overtime and weekends as needed

- Assist with special requests as needed.

- Complete additional tasks and other projects/duties as assigned

Qualifications

- Minimum of high school diploma or equivalent college degree or currently pursuing is preferred.

- 3-5 years' experience of Insurance

- Customer- focused mindset and dedication to providing exceptional service to employees

- Previous experience in a high-volume contact center with a focus on decision making problem solving and delivering superior customer service is a plus!

- Outstanding effective and service focused communication skills both verbal and written

- Proficient in computer skills multi-application navigation and multi-tasking

- Accepts accountability

Experience Level

Entry Level

Spanish candidates only.

Job Hours of operation 7:30am-8:00pm central time

Job Schedule-Some Saturday hours may be required.

Job Schedule-five days on site.

TEMP TO PERM

Job Hours-40 hours

Onsite Interview

Pay and Benefits

The pay range for this position is $22.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Phoenix,AZ.

Application Deadline

This position is anticipated to close on Mar 6, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.

As a Specialist I in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.

**Job responsibilities**

+ Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products

+ Utilizes customer service expertise to interpret needs and deliver continuous insights

+ Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience

+ Excels both independently and collaboratively, driving team success and achieving goals

+ Follows all regulatory and departmental practices and procedures diligently

+ Takes ownership of each customer interaction while treating them with respect and responding with empathy

**Required qualifications, capabilities, and skills**

+ Reading and speaking in both Spanish and English fluently is required for this role

+ Communication, information gathering, and decision-making skills

+ Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately

+ Ability to manage complex customer interactions using empathy, composure, and sound judgment

+ Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments

+ Adaptability and efficiency in fast-paced, dynamic, and results-driven environments

+ Ability to solve problems and effectively present and explain solutions

+ Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals

+ Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting

+ High school diploma or GED required

**Preferred qualifications, capabilities, and skills**

+ Developing ability to use data to understand issues and opportunities

+ Developing skills in using AI technology for automation and prompt writing

**Work Schedule**

Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Job searching is a lot better with someone in your corner. Hi—enter us, and this job! Kelly® Professional & Industrial is seeking a Bilingual Customer Service Representative to work at a premier insurance provider in Phoenix, AZ. Sound like something you’re interested in? We’ll be here every step of the way to help you through the process, because we think job searching needs an upgrade (and a sidekick).

**Pay Rate:** $22.50/hr

**Schedule:** Monday - Friday and some Saturdays

*This position works ON-SITE at the client location

**Why you should apply to be Bilingual Customer Service Representative:**

- Join a leading company known for its commitment to customer satisfaction and quality service.

- Enjoy a supportive work environment that values professionalism and teamwork.

- Benefit from opportunities for continuous learning and professional growth.

- Work flexible shifts within the hours of 8:30am-7:00pm EST.

**What’s a typical day as Bilingual Customer Service Representative? You’ll be:**

- Serving as the first point of contact for customers, addressing inquiries and concerns with professionalism and knowledge of products and services.

- Assisting customers via inbound and outbound calls, providing support for policy retention and resolving service and claims issues.

- Collecting, documenting, and entering data into multiple applications while consistently meeting departmental standards related to quality and performance metrics.

**This job might be an outstanding fit if you:**

- Have a High School diploma (Bachelor’s Degree preferred) and 2-5 years of experience with knowledge of claims processes.

- Possess strong verbal and written communication skills in both English and Spanish.

- Are adept at problem-solving, critical thinking, and adapting to changing circumstances.

**What happens next**

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Bilingual Customer Service Representative today!

**\#GRACE #P1**

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly ® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.
Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

**Duties & Responsibilities:**

+ Supports initiatives to resolve gaps in care through direct provider and member outreach, collaboration with provider engagement, and leveraging our pharmacy network capabilities

+ Ensures that all recommendations are consistent with the latest guidelines or otherwise supported by the clinical compendia

+ Provides clinical pharmacy support to pharmacy technicians as they conduct outreaches to members regarding med adherence, resolve existing barriers to adherence, and use motivational interviewing to improve the health of our members

+ Collaborates internally with Marketing, IT, and Enterprise Analytics to assist with the creation of strategic digital communication channels for member outreach

+ Identifies and resolves same-day grievances reported by members in a timely manner consistent with our policies and procedures

+ Oversees and maintains compliance with all State and Federal agencies

+ Precepts Pharmacy Residents and Students

+ Ensures all clinical criteria is in compliance with Center of Medicare and Medicaid Services (CMS) and the New York State Department of Health (NYSDOH)

+ Researches drug information to maintain drug knowledge and disease state understanding

+ Reviews monthly reports and provide feedback on trends, ideas for efficiency, and innovation

+ Additional duties as assigned or required

**Minimum Qualifications:**

+ Pharmacy degree from an accredited school of pharmacy

+ Registered Pharmacist, with a state license in good standing

+ Work experience requiring written and verbal clinical communication that is clear, concise, grammatically correct, and professional

+ Knowledge of specialty pharmaceuticals and billing practices in the medical and pharmacy benefits

**Preferred Qualifications:**

+ Bilingual in English and one or more language(s): Spanish, Mandarin, Cantonese may be required based on business needs

+ Ability to work well in a team environment and be a team player

+ Demonstrated critical thinking and problem-solving skills

+ Passion for learning, promoting the profession of pharmacy, and interest in growing skills in a dynamic environment with various opportunities

+ Knowledge of regulations of the Centers for Medicare and Medicaid Services including but not limited to National and Local Coverage Determinations

+ Ability to lead large and small working meetings

+ PC Skills with Microsoft Outlook, Word, PowerPoint (creating presentations and slides), and Excel (Pivot tables)

**Compliance and Regulatory Responsibilities:** Noted above

**License/Certification:** Licensed Pharmacist in good standing

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Bilingual Spanish Program Development Supervisor

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Apply Online

Job Description

Come Grow With Us!

Grand Canyon Education (GCE) is an educational service company that provides an array of support services in the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still supports and works closely with GCU. GCE designs and develops educational programs for GCU and other traditional campus institutions, as well as online partner institutions at the undergraduate, graduate and doctoral levels.

Grand Canyon Education is seeking a highly motivated and dynamic bilingual Program Development Supervisor. The Program Development Supervisor is responsible for departmental oversight of their respective partner institution vertical’s recruitment efforts, which includes the direct management and quality control of a student worker team responsible for the coordination, execution, and subject matter expertise related to vertical-specific student appointments, marketing strategies, campus visitation events/programming, and vertical-specific webinars. The Program Development Supervisor is also responsible for directly producing targeted strategies, and other value-add admissions support mechanisms in order to maximize enrollment growth of high caliber undergraduate students.

What you will do:

+ Provide one-on-one counseling to prospective students and their families, guiding them through the application and enrollment process in both Spanish and English

+ Translate and interpret key enrollment-related documents, forms, and materials, ensuring accessibility for Spanish-speaking students and families.

+ Assist with completing college application forms, financial aid applications, and other necessary paperwork, ensuring clarity and accuracy.

+ Hire, onboard, train and serve as the primary leadership contact for their respective partner institution vertical, developing cooperative recruitment strategies and processes for improving enrollment in a specific program or family of programs.

+ Supervise and coach to the quality of a variety of applications of strategic recruitment including, but not limited to, communication with prospective students, campus visitation events, campus tours, and remote webinars, ensuring high quality outcomes that directly and positively influence Admissions outcomes and strategies.

+ Ensure proper coverage and scheduling according to the needs of all supporting Program Recruitment functions while maintaining target labor costs; ensures adherence to applicable wage and hour laws for nonexempt team members and youth employment.

+ Establish processes and job aids to standardize communication and general understanding of program requirements, content, and application/scholarship procedures for Admissions personnel.

+ Serve as liaison between admissions and prospects, directly answering questions and concerns about curriculum, programming, requirements, etc., while also training and coaching student workers to achieve the same outcomes.

+ Participate in or supervise campus events to showcase program to prospects and generates presentation tools/materials Admissions can use in the field to support promoting the program.

+ Collect, monitor, and maintain prospective student data related to Admissions-oriented milestones and evaluates efficiency and effectiveness of recruitment events and procedures; recommend and implement changes after collaboration with Admissions management and College management.

+ Ensure all recruitment strategies, policy and program guidelines align with GCU academic philosophy and initiatives.

+ Travel within ancillary territories to support recruitment fairs and events.

What you will have:

+ Bachelor’s degree is required.

+ Fluency in both Spanish and English with excellent written and verbal communication skills in both languages.

+ One year of experience working in higher education.

+ Cannot be delinquent or in default on a federal student loan as verified in your credit report. If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments.

+ Must have own vehicle, valid driver's license, clean driving record.

+ Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University

What we’ll offer in return:

+ A career where your work makes a difference.

+ A stable income with a good salary.

+ Ongoing professional development and growth.

+ Outstanding benefits and work perks.

+ Collaborative and supportive work environment. ... and more!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/AZ-Phoenix/Program-Development-Supervisor\_R000059616)

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Apply Online

Eyeglass World is part of National Vision, one of the largest optical retailers in the United States. Eyeglass World has over 100 locations across the United States and offers eye exams, contact lenses, eyeglasses, sunglasses and protective eyewear. The brand keeps customers happy with affordable prices and same-day service via in-store labs.

For more details about Eyeglass Word, visit EyeglassWorld.com (https://www.eyeglassworld.com/about-us) .

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

Our strong force of talented opticians and associates help customers see their best to live their best. By selling, fitting and dispensing eyewear to customers with superb customer service, our opticians ensure our standard of excellence is never compromised – and they’re rewarded for that with an impressive benefits package.

What would you do? – The Specifics

+ Greet customers in a friendly manner and ensure high quality customer service.

+ Meet National Vision’s sales objectives.

+ Maintain awareness of same day service using “Ready When Promised” production board.

+ Ensure customers receive quality products in a timely manner.

+ Assist with answering phones efficiently in accordance with National Vision telephone protocol.

+ Ensure all customer service complaints are handled effectively and efficiently.

+ Review reasons for redos and implement practices to correct. Ensure quality standards are met.

+ Check on status and notify customers when orders are in or of any delays.

+ Ensure all intra-web functions are done daily including cancelled job status, backorder list and problem jobs.

+ Assist with dispensing eyeglasses and contact lenses to customers, if permitted by state law.

+ Perform insertion and removal training of contact lens as directed by management and permitted by state law.

+ Ensure store cleanliness policies are adhered to at all times.

+ Complete inventory count and replenish stock as necessary.

+ Ensure all visual merchandising is implemented and maintained.

+ Ensure that the eyeglass department is kept clean and organized at all times.

+ Ensure that inventory control and loss prevention procedures are followed at all times.

Are you the right fit? – The Suitable Talent

+ Fluent in reading and speaking both English and Spanish.

+ Previous retail experience preferred, but not required.

+ Effective interpersonal skills.

+ Ability to present and sell eyeglass features and specialty lenses.

+ Must possess strong customer service skills.

+ Ability to learn optical knowledge.

+ Must be able to work and interact effectively within a store environment, adhering to and promoting all store policies, procedures, and regulations.

+ Ability to stand for extended periods of time that may average 6-8 hours.

+ Must have open availability.

Taking Care of our People

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Come be a part of an energizing culture rooted in people with a commitment to delivering WOW! customer service. If you enjoy fast-paced, physical positions that gets you up and moving, then look no further. AutoZone is the place for you!

Our Bilingual Warehouse Supervisors find themselves working in several areas such as order selecting, picking, packing, quality assurance, and shipping orders to our 6000 stores.

We offer flexible work schedules in our world class distribution centers with climate-controlled workspaces. Our full-time shifts include overnights, days, and weekend options. Benefits include an employee discount, 401K Retirement Plan, Paid Time Off, Medical, Dental, disability, referral bonus programs and more!

The Bilingual Warehouse oversees the day-to-day operations for a specific department for a shift within the Distribution Center. The Supervisor leads company initiatives and ensures maximum productivity, training in a safe environment, while controlling expenses and shrink, and remaining compliant with company procedures.

This position will be located at our distribution center located at 7502 W Washington, Tolleson, AZ 85353

RESPONSIBILITIES:

+ Manages a team of up to 30 employees and demonstrates excellent communication, inclusiveness, and collaboration skills

+ Leads and motivates employees to ensure that work is completed, and orders are processed to exceed customer's expectations

+ Manages labor cost and monitors payroll to ensure compliance with the attendance policy

+ Provides direction to minimize operational costs and maximize operational quality

+ Monitors processes and makes suggestions for change to improve productivity, efficiency, and accuracy to improve costs

+ Ensures objectives are met pertaining to safety, delivery, inventory management, order fill rates and operational costs

+ Ensures on time receiving, stocking, replenishment, selection, and shipping of merchandise

REQUIREMENTS:

+ 1 to 2 years of warehouse experience

+ High school diploma or GED

PREFERRED:

+ 3 to 5 years of warehouse experience

+ 1 to 2 years of supervisory experience

+ Fluent in Spanish

+ Prior experience operating Powered Industrial Equipment (PIE)

PHYSICAL REQUIREMENTS:

+ This position requires you to have the ability to lift up to 50 lbs. while pushing, pulling lifting, bending and stooping and using lifting techniques and move loads.

+ Constantly required to stand, walk, climb stairs, reach, kneel, crouch or crawl.

+ Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust and focus

+ Ability to hear safety horns, PIE horns, pre-shift announcements/safety messages, pages, and voxware picking with headset

+ Ability to work in a Safety Sensitive environment (operation of PIE / heavy PIE traffic throughout the distribution center); moving conveyors, heights; maintain awareness of surroundings at all times and quick reaction time to hazardous conditions are necessary

Benefits at AutoZone

AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing.

Some of these benefits include:

+ Competitive pay and paid time off

+ Unrivaled company culture

+ Medical, dental, vision, life, and short- and long-term disability insurance options

+ Health Savings and Flexible Spending Accounts with wellness rewards

+ Exclusive Discounts and Perks, including AutoZone In-store discount

+ 401(k) with Company match and Stock Purchase Plan

+ AutoZoners Living Well Program for mental and physical health

+ Opportunities for career growth and tuition reimbursement

Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, natio nal origin, veteran or disability status, or any other legally protected categories.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.