Computer Systems Analysts

What you can expect:

Zoom’s Business Applications team is looking for a Sr. Business Systems Analyst (BSA) to support our dynamic New Service Introduction (NSI) team. This position will partner with Zoom’s Product Managers to elicit business requirements and collaborate with multiple technology teams, driving solutions to improve Zoom’s customer adoption. The role seeks an experienced, driven self-starter with a 'can do' attitude to support NSI and Commerce Enablement initiatives.

About the Team:

The team focuses on NSI offer enablement, implementing system changes to introduce new products to direct, channel, and online markets. We work with product managers, operations, including sales, channel, finance, billing, and pricing teams across Zoom.

Responsibilities

+ Serving as an SME and advisor in processes for product Go-To-Market launches, including Lead to Cash, Subscription Billing, and User Licensing.

+ Partnering with Product Managers, Sales Ops, Finance, and FP&A to understand needs and gather business requirements for system changes in Product Launches.

+ Collaborating with our Engineering technology teams to define functional requirements, process flow diagrams and actionable tasks in a dynamic, agile environment

+ Collaborating with the delivery team on development, manage testing activities and perform post launch monitoring

+ Leading system and user acceptance testing, negotiating with business stakeholders, triaging defects and obtaining stakeholder sign-off

+ Establishing detailed project plans and deliverables while communicating status, risks and issues to both technology and business leadership

What we’re looking for

+ Hold a BS in Computer Science, Management of Information Systems, or equivalent

+ Have extensive experience (12-15yrs) analyzing business requirements; developing and documenting process flows and solution designs; testing new functionality

+ Have extensive experience (8yrs+) self-managing projects in fast-moving and dynamic environments, including developing project /sprint plans and reporting project status to executives

+ Have experience collaborating with business stakeholders, solution architects, developers and testers to drive end-to-end solutions

+ Have functional experience in Order to Cash areas including CPQ, eCommerce buyflows, Billing, License Provisioning

+ Have experience with supporting technologies such as JIRA, Confluence, Figma, Lucidchart

+ Have experience with system in Salesforce Sales Cloud, Zuora & Oracle Financials.

+ Have expertise in business process modeling and diagramming (swimlane and sequence diagrams, process flows, UML, wireframes)

Salary Range or On Target Earnings:

Minimum:

$124 000,00

Maximum:

$271 200,00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

06/20/25

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

#LI-Remote

**Why USAA?**

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

**The Opportunity**

As a dedicated Sr. Business Analyst Authentication MIAM Business Applications, you will be responsible for supporting the day-to-day operational health, performance, and security of all authentication platforms and applications within the organization. This role is critical to ensuring all end to end processes are documented and conducting research into vulnerabilities or issues identified with the systems. Monitor the performance and availability of all authentication platforms and applications, proactively identifying and resolving issues impacting member experience.

Investigates, analyzes, and responds to security anomalies and events (e.g. suspicious behavior, attacks, and security breaches) within USAA’s environments using a variety of cyber defense tools to detect and respond to threats. Conducts vulnerability, security configuration, and/or penetration testing assessments of systems and networks. Identifies cyber threats, analyzes operational impacts, and communicates to appropriate collaborators. Stays ahead of with the latest information security threats, exploits, trends, and intelligence.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position.

**What you'll do:**

+ Leads peers and team members in the execution of the Information Security domain activities while anticipating efforts that will affect their team.

+ Researches and analyzes the latest information security vulnerabilities, threats, exploits, trends and intelligence. Shares intelligence with peer teams.

+ Conducts advanced vulnerability management, security configuration assessments, and/or penetration testing operations and handles the resulting findings.

+ Develops analysts through training and knowledge sharing activities.

+ Monitors internal and external networks, systems, and applications for advanced security anomalies and events (e.g. suspicious behavior, attacks, and security breaches). Trains analysts in incident detection and response.

+ Responds to cyber incidents, performing detailed analysis using complex security tools to resolve root cause and impact by using a broad range of demonstrated experience (e.g. forensics, networking, servers, coding, etc.) to resolve a malicious actor's tactics, techniques, and procedures. Trains new analysts in incident detection and response.

+ Uses discoveries from the incident response process to make significant and/or complex improvements to the existing detection capabilities, operational processes and security controls.

+ Prepares and delivers written and/or verbal briefs with recommendations to senior leadership on the latest threats, alerts, incidents, and improvements.

+ Provides insight on issues and serves as a mentor and coach to peers and team members for assigned area of responsibility.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 6 years of related experience in Information Security, Cybersecurity and/or Information Technology with a security focus to include accountability for complex tasks and/or projects.

+ 4 years of related experience in one of the following domains: Security and Risk Management, Asset Security, Security Architecture and Engineering, Communications and Network Security, Identity and Access Management, Security Assessment and Testing, Security Operations, Software Development Security.

+ Advanced level of business insight in the areas of business operations, risk management, industry practices and emerging trends.

+ Knowledge of attacker tools/tactics/procedures and applying them to access management, governance, threat hunting, investigations, and incident response.

+ Knowledge of defense-in-depth principles and security architecture.

**What sets you apart:**

+ Trained in Lean Transformation or Six Sigma.

+ Ability to identity and diagnose problems, develop creative solutions and get results

+ Experience analyzing large amounts of data, using data driven analysis to drive recommendations.

+ Experience with authentication platforms and applications (e.g., Forgerock, Okta, Auth0, Ping Identity).

+ Domain expert (SME) on authentication technologies and security.

**Compensation range:** The salary range for this position is: $127,310.00 - $243,340.00 **.**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

**Why USAA?**

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

**The Opportunity**

As a dedicated Lead, Business Analyst Authentication MIAM Business Applications, you will be responsible for the day-to-day operational health, performance, and security of all authentication platforms and applications within the organization. This critical role ensures seamless member experiences by monitoring system performance, identifying and resolving issues, handling vendor relationships, and driving minor improvements and updates. The ideal candidate possesses deep expertise in authentication technologies and processes and a solid understanding of security standard methodologies. Monitor the performance and availability of all authentication platforms and applications, proactively identifying and resolving issues impacting member experience.

Investigates, analyzes, and responds to security anomalies and events (e.g. suspicious behavior, attacks, and security breaches) within USAA’s environments using a variety of cyber defense tools to detect and respond to threats. Conducts vulnerability, security configuration, and/or penetration testing assessments of systems and networks. Identifies cyber threats, analyzes operational impacts, and communicates to appropriate collaborators. Stays ahead of with the latest information security threats, exploits, trends, and intelligence.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position.

**What you'll do:**

+ Influences and leads efforts across the Information Security department and enterprise as a SME in their domain.

+ Leads research efforts and analysis of the latest information security vulnerabilities, threats, exploits, trends and intelligence. Shares intelligence with the enterprise. Collaborates in the Intelligence community with external organizations.

+ Serves as domain expert, leads, and improves the vulnerability management, security configuration assessment, and/or penetration testing programs.

+ Develops analysts through training and knowledge sharing activities.

+ Monitors internal and external networks, systems, and applications for advanced security anomalies and events (e.g. suspicious behavior attacks, and security breaches). Trains analysts in incident detection and response. Leads and improves the incident response program.

+ Leads and responds to cyber incidents, performing detailed analysis using complex security tools to resolve root cause and impact by using a broad range of demonstrated experience (e.g. forensics, networking, servers, coding, etc.) to resolve a malicious actor's tactics, techniques, and procedures. Acts as leader for cyber incidents.

+ May testify as expert witness in court.

+ Incorporates discoveries from the incident response process to substantially improve the existing detection capabilities, operational processes, security controls, and overall program.

+ Prepares and delivers written and verbal briefs with recommendations to senior leadership and external parties on the latest threats, alerts, incidents, and improvements.

+ Drives and directs quality work efforts. Serves as the primary resource for multi-functional team members on intensified issues of a unique nature.

+ Maintains experienced level knowledge of USAA Information Security standards as well as industry information security standard methodologies, frameworks, laws, and regulations.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 8 years of related experience in Information Security, Cybersecurity and/or Information Technology with a security focus to include accountability for complex tasks and/or projects.

+ 6 years of related experience in one of the following domains: Security and Risk Management, Asset Security, Security Architecture and Engineering, Communications and Network Security, Identity and Access Management, Security Assessment and Testing, Security Operations, Software Development Security.

+ Experienced level of business insight in the areas of business operations, risk management, industry practices and emerging trends.

+ Experience performing security reviews to identify gaps, resulting in recommendations for inclusion in risk mitigation strategies.

+ Experience investigating potentially malicious activity to resolve weaknesses exploited, exploitation methods, effects on system and information.

**What sets you apart:**

+ Experience identifying trends and potential problems and developing and reporting key performance indicators (critical metrics) to business collaborators.

+ Experience with monitoring systems for vulnerabilities and ensure timely remediation.

+ Lead all aspects of vulnerability assessments and penetration testing.

+ Experience with driving small change initiatives and minor updates to systems and processes, ensuring smooth implementation and minimal disruption.

+ Experience with managing vendors and with authentication platforms and applications (e.g., Forgerock, Okta, Auth0, Ping Identity).

**Compensation range:** The salary range for this position is: $143,320.00 - $273,930.00 **.**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

**Why USAA?**

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

**The Opportunity**

As a dedicated Lead, Business Analyst Identity Proofing MIAM Business Applications, you will be responsible for the operational excellence and security of all identity proofing platforms and tools. This role ensures the efficient and secure onboarding of members by monitoring platform performance, identifying and resolving issues, analyzing vendor performance, and implementing minor process improvements. The ideal candidate possesses in-depth knowledge of identity proofing technologies, KYC/AML regulations, and security standard methodologies.

Investigates, analyzes, and responds to security anomalies and events (e.g. suspicious behavior, attacks, and security breaches) within USAA’s environments using a variety of cyber defense tools to detect and respond to threats. Conducts vulnerability, security configuration, and/or penetration testing assessments of systems and networks. Identifies cyber threats, analyzes operational impacts, and communicates to appropriate collaborators. Stays ahead of with the latest information security threats, exploits, trends, and intelligence.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position.

**What you'll do:**

+ Influences and leads efforts across the Information Security department and enterprise as a SME in their domain.

+ Leads research efforts and analysis of the latest information security vulnerabilities, threats, exploits, trends and intelligence. Shares intelligence with the enterprise. Collaborates in the Intelligence community with external organizations.

+ Serves as domain expert, leads, and improves the vulnerability management, security configuration assessment, and/or penetration testing programs.

+ Develops analysts through training and knowledge sharing activities.

+ Monitors internal and external networks, systems, and applications for advanced security anomalies and events (e.g. suspicious behavior attacks, and security breaches). Trains analysts in incident detection and response. Leads and improves the incident response program.

+ Leads and responds to cyber incidents, performing detailed analysis using complex security tools to resolve root cause and impact by using a broad range of demonstrated experience (e.g. forensics, networking, servers, coding, etc.) to resolve a malicious actor's tactics, techniques, and procedures. Acts as leader for cyber incidents.

+ May testify as expert witness in court.

+ Incorporates discoveries from the incident response process to substantially improve the existing detection capabilities, operational processes, security controls, and overall program.

+ Prepares and delivers written and verbal briefs with recommendations to senior leadership and external parties on the latest threats, alerts, incidents, and improvements.

+ Drives and directs quality work efforts. Serves as the primary resource for multi-functional team members on intensified issues of a unique nature.

+ Maintains experienced level knowledge of USAA Information Security standards as well as industry information security standard methodologies, frameworks, laws, and regulations.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 8 years of related experience in Information Security, Cybersecurity and/or Information Technology with a security focus to include accountability for complex tasks and/or projects.

+ 6 years of related experience in one of the following domains: Security and Risk Management, Asset Security, Security Architecture and Engineering, Communications and Network Security, Identity and Access Management, Security Assessment and Testing, Security Operations, Software Development Security.

+ Experienced level of business insight in the areas of business operations, risk management, industry practices and emerging trends.

+ Experience performing security reviews to identify gaps, resulting in recommendations for inclusion in risk mitigation strategies.

+ Experience investigating potentially malicious activity to resolve weaknesses exploited, exploitation methods, effects on system and information.

**What sets you apart:**

+ Experience monitoring platform performance, identifying and resolving issues impacting member experience and security.

+ Experience with identifying trends and potential problems and developing and reporting on key performance indicators (critical metrics) to business collaborators.

+ Experience with working in agile environments to drive projects to deliver small changes to systems

+ Experience with identity proofing technologies such as Experian Precise ID, Socure, Government proofing products, ID.Me and IdP platforms) and experience working with vendors, handling vendor relationships, and reviewing vendor metrics.

**Compensation range:** The salary range for this position is: $143,320.00 - $273,930.00 **.**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

**Why USAA?**

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

**The Opportunity**

As a dedicated Sr. Business Analyst Identity Proofing MIAM Business Applications, you will be responsible for supporting the operational excellence and security of all identity proofing platforms and tools. This role ensures the efficient and secure onboarding of members by monitoring platform performance, identifying and resolving issues, monitoring vendor performance, and implementing minor process improvements. The ideal candidate possesses in-depth knowledge of identity proofing technologies, KYC/AML regulations, and security standard methodologies.

Investigates, analyzes, and responds to security anomalies and events (e.g. suspicious behavior, attacks, and security breaches) within USAA’s environments using a variety of cyber defense tools to detect and respond to threats. Conducts vulnerability, security configuration, and/or penetration testing assessments of systems and networks. Identifies cyber threats, analyzes operational impacts, and communicates to appropriate collaborators. Stays ahead of with the latest information security threats, exploits, trends, and intelligence.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position.

**What you'll do:**

+ Leads peers and team members in the execution of the Information Security domain activities while anticipating efforts that will affect their team.

+ Researches and analyzes the latest information security vulnerabilities, threats, exploits, trends and intelligence. Shares intelligence with peer teams.

+ Conducts advanced vulnerability management, security configuration assessments, and/or penetration testing operations and handles the resulting findings.

+ Develops analysts through training and knowledge sharing activities.

+ Monitors internal and external networks, systems, and applications for advanced security anomalies and events (e.g. suspicious behavior, attacks, and security breaches). Trains analysts in incident detection and response.

+ Responds to cyber incidents, performing detailed analysis using complex security tools to resolve root cause and impact by using a broad range of demonstrated experience (e.g. forensics, networking, servers, coding, etc.) to resolve a malicious actor's tactics, techniques, and procedures. Trains new analysts in incident detection and response.

+ Uses discoveries from the incident response process to make significant and/or complex improvements to the existing detection capabilities, operational processes and security controls.

+ Prepares and delivers written and/or verbal briefs with recommendations to senior leadership on the latest threats, alerts, incidents, and improvements.

+ Provides insight on issues and serves as a mentor and coach to peers and team members for assigned area of responsibility.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 6 years of related experience in Information Security, Cybersecurity and/or Information Technology with a security focus to include accountability for complex tasks and/or projects.

+ 4 years of related experience in one of the following domains: Security and Risk Management, Asset Security, Security Architecture and Engineering, Communications and Network Security, Identity and Access Management, Security Assessment and Testing, Security Operations, Software Development Security.

+ Advanced level of business insight in the areas of business operations, risk management, industry practices and emerging trends.

+ Knowledge of attacker tools/tactics/procedures and applying them to access management, governance, threat hunting, investigations, and incident response.

+ Knowledge of defense-in-depth principles and security architecture.

**What sets you apart:**

+ Trained in Lean Transformation or Six Sigma.

+ Ability to identity and diagnose problems, develop creative solutions and get results

+ Experience analyzing large amounts of data, using data driven analysis to drive recommendations.

+ Experience with handling vendors and with authentication platforms and applications (e.g., Forgerock, Okta, Auth0, Ping Identity).

+ Ability to produce clear, concise, and well-organized documentation, including requirements documents, process maps, and presentations.

**Compensation range:** The salary range for this position is: $127,310.00 - $243,340.00 **.**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Description

We are building a central team under Selling Partner Trust Store and Integrity (TSI) to develop technical solutions for implementing Cross Cutting Initiatives (CCIs). CCIs include architectural investments, efficiency projects, and security initiatives that impacts all tech teams under TSI. This team will be focused on experimentation and creating tools to drive efficiency and execution of these initiatives at scale As a member of the central team you will have the opportunity to work on the highest visibility tech initiatives that will hone your skills in experimentation, rapid prototyping, cross-functional collaboration, and scaling solutions to 1000+ services. You will gain exposure to a diverse set of frameworks, data-stores, and tools while building your own toolbox of new skills. Are you excited by the idea of solving complex problems that impact thousands of services and engineers? Do you want your solutions to save years of engineering effort? We're looking for exceptional people who can think big and execute bigger.

What makes this role different?

1. Your solutions will cascade across 1000+ services, amplifying your impact exponentially

2. You'll solve some of the hardest problems of architecture, efficiency, and security

3. You will have full autonomy to experiment and innovate like a startup

4. You will regularly collaborate with multiple Principal Engineers to identify and solve systematic challenges

5. You will collaborate with broader Store Devices and Others (SDO) teams including campaign owner teams like Region Flexibility Engineering (RFE) to deliver tools and migration strategies

6. Your solutions will lay the foundation for setting 3 year architectural plan to solve CCIs for years to come

Basic Qualifications

- 3+ years of non-internship professional software development experience

- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

- Experience programming with at least one software programming language

- Bachelor's degree or equivalent

Preferred Qualifications

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

- Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

**Date Posted:**

2025-06-06

**Country:**

United States of America

**Location:**

AZ227: 3601 E Britannia Dr 3601 East Britannia Drive

, Tucson, AZ, 85706 USA

**Position Role Type:**

Onsite

**U.S. Citizen, U.S. Person, or Immigration Status Requirements:**

U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.

**Security Clearance:**

None/Not Required

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

As an Application Developer, you will be at the forefront of developing and maintaining technical solutions that address a variety of complex business challenges. You will utilize your understanding of application development theory, concepts, and best practices to craft optimal solutions. Working collaboratively within a team, you will support multiple applications simultaneously and apply the Scaled Agile Framework (SAFe) to deliver high-quality results. Strong communication and presentation skills are essential, as you will regularly share ideas with team members and business stakeholders who may have limited technical knowledge. Additionally, you will develop a basic understanding of the underlying processes that the business applications support.

What You Will Do

+ Collaborate with customers, solution architects, and peers to design, develop, test, deploy, and maintain technical solutions.

+ Communicate and present technical solutions effectively to non-technical stakeholders.

+ Assist team members in implementing technical solutions and troubleshooting technical issues.

+ Develop an understanding of customer processes and contribute to the creation of functional requirement documentation.

Qualifications You Must Have

+ Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience, or An Advanced Degree in a related field

+ Front-end development experience with technologies such as: HTML, Bootstrap, CSS, Angular, AngularJS, Typescript, JavaScript, jQuery, AJAX

+ Back-end development experience with technologies such as: Java, RESTful web services, Spring Boot, Spring JPA, JUnit

+ Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position.

Qualifications We Prefer

+ Database design and query experience with Oracle, MariaDB (MySQL), and/or SQL Server

+ Experience with agile software development (and CI/CD practices)

+ Working knowledge of Java EE design patterns and YAML

+ Experience in the Aerospace and Defense industry

Please consider the following role type definition as you apply for this role.

+ Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

**Location Information**

+ Tucson, AZ (http://careers.rtx.com/global/en/raytheon-tucson,-az-location)

+ North Texas

+ Andover, MA (http://careers.rtx.com/global/en/raytheon-andover,-ma-location)

+ El Segundo, CA

\#LI-ONSITE

The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act._

**Privacy Policy and Terms:**

Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

**Date Posted:**

2025-06-06

**Country:**

United States of America

**Location:**

AZ888: RMS AP Bldg 928 1151 East Hermans Road Building 928, Tucson, AZ, 85706 USA

**Position Role Type:**

Onsite

**U.S. Citizen, U.S. Person, or Immigration Status Requirements:**

Active and transferable U.S. government issued security clearance is required prior to start date.​

U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

**Security Clearance:**

DoD Clearance: Secret

**Network Administrator, Senior Analyst (P2)**

**Senior Analyst, Information Workplace Services**

**Raytheon Digital Technology**

**Classified Infrastructure Services**

**Tucson, AZ – Onsite Position/Active US Clearance required.**

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Join this high impact team as a Network Administrator (P2) to ensure the smooth operation of classified network infrastructure at our Raytheon/RTX locations. The installation, maintenance, support, and monitoring of the network infrastructure will be performed. Candidate must have solid background supporting networks and have an active US Secret Security Clearance to be considered. This role is in Tucson, AZ and the role will be onsite at our facilities there, to work in classified computing areas (Relocation Eligible). This role is in Special Access Program SAP areas.

**What you will Do:**

+ Maintains smooth operation of voice and data networks. Plans, evaluates, coordinates, and performs installation and/or reconfiguration of hardware and software elements of data and/or voice communication network.

+ Work in developing technical expertise in all areas of voice and data networks hardware and software interconnection and interfacing, such as switches, routers, firewalls, authentication servers, encryptors etc.

+ Work with network management software platforms.

+ May propose solutions to management to ensure all communications requirements based on future needs and current usage, configuring such solutions to optimize cost savings aligning with future requirements factoring in redundancy and required network uptime.

+ Prepares or ensures that appropriate network documentation exists, including operational instructions, technical diagrams, and other documentation. Where no documentation exists, assist in developing documentation.

+ Provide regular monitoring and network analysis regarding short- and long-range planning for in-house systems.

+ Assist with coordination of third-party maintenance for network equipment or with vendors for third-party support.

+ Willingness and availability to work outside normal business hours (evenings and weekends) as needed.

+ Must be able to work with general supervision and follow established procedures.

**What you will Learn:**

+ You will apply your Network Engineering skills to defense-oriented programs.

+ Obtain Certifications in Security+ within 6 months and Cisco Certified Network Associate (CCNA) is highly desired within a year.

**Qualifications You Must Have:**

+ Typically requires a bachelor’s degree, with a minimum of 2 years of prior relevant experience or in lieu of degree, typically requires 6 total years of relevant experience. (AS degree with 4 years’ experience also will be considered).

+ Experience in configuration and troubleshooting of Cisco routers, switches, firewalls, and/or intrusion detection systems, including software upgrades.

+ Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

**Qualifications We Prefer:**

+ Certifications in Security+ within 6 months and Cisco Certified Network Associate (CCNA) is highly desired within a year.

+ We ideally need someone with Cisco ISE experience with 802.1X, SolarWinds, and setting up client server environments for government networks.

+ Experience with current cabling and fiber standards.

+ Experience with access control list, security posture, and vendor best practices.

+ Experience with Visio diagramming and design capabilities.

+ 1-2 years of experience with network management software.

+ Willingness and availability to travel domestically as needed.

+ Knowledge of configuration and troubleshooting of encryption devices.

+ Effective customer service skills, including oral and written communications.

+ Experience with platforms such as IP telephony, NTP servers, GemOne, and SolarWinds.

+ Ability to work under time constraints.

+ Experience with classified computing, STIG compliance, and network refreshes

+ Current DoD Top Secret level security clearance

**What We Offer**

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

Relocation Eligibility – This role will provide relocation support if the selected applicant qualifies per company policy.

**Learn More & Apply Now!**

**Please consider the following role type definition as you apply for this role.**

**Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our product.

Clearance Information: This position requires an active and current US Secret security clearance. **DCSA Consolidated Adjudication Services (DCSA CAS)** , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act._

**Privacy Policy and Terms:**

Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

**Date Posted:**

2025-06-06

**Country:**

United States of America

**Location:**

AZ227: 3601 E Britannia Dr 3601 East Britannia Drive

, Tucson, AZ, 85706 USA

**Position Role Type:**

Onsite

**U.S. Citizen, U.S. Person, or Immigration Status Requirements:**

U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.

**Security Clearance:**

None/Not Required

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

As a Principal Full Stack Application Developer, you will be at the forefront of developing and maintaining technical solutions that address a variety of complex business challenges. You will utilize your understanding of application development theory, concepts, and best practices to craft optimal solutions. Working collaboratively within a team, you will support multiple applications simultaneously and apply the Scaled Agile Framework (SAFe) to deliver high-quality results. Strong communication and presentation skills are essential, as you will regularly share ideas with team members and business stakeholders who may have limited technical knowledge. Additionally, you will develop a basic understanding of the underlying processes that the business applications support.

**What You Will Do**

+ Collaborate with customers, solution architects, and peers to design, develop, test, deploy, and maintain technical solutions.

+ Communicate and present technical solutions effectively to non-technical stakeholders.

+ Assist team members in implementing technical solutions and troubleshooting technical issues.

+ Develop an understanding of customer processes and contribute to the creation of functional requirement documentation.

**Qualifications You Must Have**

+ Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years' experience

+ Front-end development experience with technologies such as: HTML, Bootstrap, CSS, Angular, AngularJS, Typescript, JavaScript, jQuery, AJAX

+ Back-end development experience with technologies such as: Java, RESTful web services, Spring Boot, Spring JPA, JUnit

+ Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position.

**Qualifications We Prefer**

+ Database design and query experience with Oracle, MariaDB (MySQL), and/or SQL Server

+ Experience with agile software development (and CI/CD practices)

+ Working knowledge of Java EE design patterns and YAML

+ Experience in the Aerospace and Defense industry

Please consider the following role type definition as you apply for this role.

+ Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

**Location Information**

+ Tucson, AZ (http://careers.rtx.com/global/en/raytheon-tucson,-az-location)

+ North Texas

+ Andover, MA (http://careers.rtx.com/global/en/raytheon-andover,-ma-location)

+ El Segundo, CA

\#LI-ONSITE

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act._

**Privacy Policy and Terms:**

Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

**Description:** • Experience with Windows Operating Systems \(i\.e\. Windows 10/11, 2019, 2022, etc\.\)

• Experience with Backup software

• Experience with Operating Systems life cycle

management and configuration management \(i\.e\., Installation/Upgrades, System Imaging, Account Management, Print Services, Domain Services, Hardware Modernization, Performance Monitoring, etc\.\)

• Experience supporting daily incident response \(i\.e\., Helpdesk, etc\.\)

• Experience performing vulnerability remediation and security management \(i\.e\. system hardening, log management, antivirus management, security

certificate installs and renewals\)

• Ability to lift 30 lbs\.

**Basic Qualifications:**

Basic Qualifications :

• Highly motivated and able to prioritize and integrate

multiple projects\.

• Working knowledge of Service Central and

other IT tools

• LMI IT infrastructure and operations domain

experience

• Working on both unclassified and classified projects,

developing, maintaining, and providing support\.

• Ability to multitask in a fast\-paced environment

• Hands\-on experience with network hardware

\(routers, switches, firewalls\)\.

• Excellent problem\-solving skills and the ability to

work under pressure\.

• Strong communication and interpersonal skills\.

**Security Clearance Statement:** This position requires a government security clearance, you must be a US Citizen for consideration\.

**Clearance Level:** Secret

**Other Important Information You Should Know**

**Expression of Interest:** By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match\. Should this match be identified you may be contacted for this and future openings\.

**Ability to Work Remotely:** Onsite Full\-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility\.

**Work Schedules:** Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees\. Schedules range from standard 40 hours over a five day work week while others may be condensed\. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits\.

**Schedule for this Position:** 4x10 hour day, 3 days off per week

**Lockheed Martin is an equal opportunity employer\. Qualified candidates will be considered without regard to legally protected characteristics\.**

**The application window will close in 90 days; applicants are encouraged to apply within 5 \- 30 days of the requisition posting date in order to receive optimal consideration\.**

At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges\. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work\.

With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility\. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work\. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility\.

If this sounds like a culture you connect with, you’re invited to apply for this role\. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs , and apply for roles that align with your qualifications\.

**Experience Level:** Experienced Professional

**Business Unit:** ENTERPRISE BUSINESS SERVICES

**Relocation Available:** Possible

**Career Area:** Information Technology

**Type:** Full\-Time

**Shift:** First